Sheraton Tribeca New York Hotel

Property class: 4

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Photo gallery for Sheraton Tribeca New York Hotel

A rooftop terrace with outdoor seating, a city skyline view, and a modern urban environment. - Sheraton Tribeca New York Hotel (New York)
A spacious lobby with high wooden columns, comfortable seating areas, a bar, and a large TV screen. - Sheraton Tribeca New York Hotel (New York)
A Sheraton hotel entrance with a modern facade, large windows, and a welcoming entrance area with potted plants. - Sheraton Tribeca New York Hotel (New York)
Room - Sheraton Tribeca New York Hotel (New York)
A modern living room with a city view, a flat-screen TV, and a dining area. - Sheraton Tribeca New York Hotel (New York)
Close to Brooklyn Bridge and New York University, Sheraton Tribeca New York Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Antica Ristorante, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 1 King Bed

8.4 out of 10
Very good
(256 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(70 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (View)

8.4 out of 10
Very good
(42 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed with Sofa bed

  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Near a metro station, Sheraton Tribeca New York Hotel is in Manhattan, a walkable area in New York with great shopping. Radio City Music Hall and Barclays Center Brooklyn are cultural highlights, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. American Dream and New Jersey Performing Arts Center are not to be missed. Guests love the hotel's convenience to public transportation: Canal St. Station (W. Broadway) is just steps away and Canal St. Station (Broadway) is 3 minutes by foot. Visit our New York travel guide
Map
370 Canal Street, New York, NY, 10013

What's nearby

  • A cityscape with a prominent skyscraper in the background, surrounded by trees and a pedestrian walkway.
    Hudson River Park
    10 min walk - 0.5 miles
  • An ornate stone archway with intricate carvings, surrounded by modern high-rise buildings and a red brick building.
    New York University
    11 min walk - 0.6 miles
  • A suspension bridge over a river with a city skyline in the background.
    Manhattan Bridge
    11 min walk - 0.6 miles
  • A cityscape with a prominent skyscraper, dense urban buildings, and a waterfront.
    One World Trade Center
    14 min walk - 0.8 miles
  • A modern cityscape with tall skyscrapers and a reflective water feature in the foreground.
    National September 11 Memorial & Museum
    14 min walk - 0.8 miles

Getting around

  • Canal St. Station (W. Broadway)
    2 min walk
  • New York Christopher St. Station
    19 min walk
  • LaGuardia Airport (LGA)
    33 min drive

Restaurants

  • Nancy Whiskey Pub
    2 min walk
  • Pepolino
    2 min walk
  • Lucia Pizza Of SoHo
    1 min walk
  • Dunkin'
    1 min walk
  • Sheraton Tribeca Club Lounge
    1 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed (22 inches high)
  • Low-height counter and sink (34 inches high)
  • Low-height desk (30 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat (18 inches high)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Tribeca New York Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Sheraton Tribeca New York Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Tribeca New York Hotel?

Check-out is at noon.

Where is Sheraton Tribeca New York Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Hudson River Park and New York University. Brooklyn Bridge and Manhattan Bridge are also within 15 minutes. Canal St. Station (W. Broadway) and Canal St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Tribeca New York Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1203 out of 1931 reviews
Rating 8 - Good. 440 out of 1931 reviews
Rating 6 - Okay. 157 out of 1931 reviews
Rating 4 - Poor. 68 out of 1931 reviews
Rating 2 - Terrible. 63 out of 1931 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Nice clean hotel
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and took very good care of me during my stay, the location was perfect.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great hotel Very Clean
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay excellent location.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great. Nice location
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very friendly and helpful!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Sheraton, Tribeca. Staff was amazing at the desk and the restaurant. Room was clean and comfortable. Good central location would stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful! The staff very helpful and open to conversation! Location close to major transportation and shopping… All the years I e walked pass the hotel, I never noticed it! I would stay there again!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally helpful staff.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. I arrived a little early for check-in, and my room was already available, which was perfect. The gym was good, and the location was convenient. Just be aware that Canal Street, in this area, has lots of street vendors selling fake designer bags along the sidewalk. There are a lot of them, so the street is very busy.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was incredibly amazing and very accommodating. The breathtaking view from the rooftop is simply stunning. I’ll definitely be staying here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
INTERIOR BEAUTIFULLY REMODLED. AMAZING VIEW FROM 21ST FLOOR PATIO
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to enjoy NY vibe !!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice location and everything was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel even through the active construction, the hotel smelled amazing, our room was so clean and had amazing views!! Prime location it was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring SoHo, Tribeca and Little Italy
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Tribeca, room size was bigger than expected for Manhattan. Clean and safe.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time at this hotel. Fully refurbished since our last visit. We had a club room with access to the lounge which was fab. Couldn’t fault the hotel at all. Only reason I’ve said good instead of excellent was the street sellers close proximity to the hotel front doors. This certainly has spread along the road and at times I found it very intimidating. It’s not a great look for the hotel. It may put me off returning to this hotel in this location which is a shame.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location is great if you want to go shopping or catch the subway. The rooms aren't super spacious, but they are decent enough. However, I strongly suggest avoiding rooms facing Canal Street—the ventilation system draws in exhaust fumes and bad odors from the street into the room. After we requested a room change, our stay was much better. The service was good, and the furniture throughout the hotel felt fairly new.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very attentive and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The room was clean. The maids did an excellent job with the rooms. Also, the coffee stand. Was excellent. I will stay there again. Thanks for the wonderful day.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extrememly polite and helpful and we really appreciated them! Small room and bathroom but neat and clean and well appointed with bench for 2 suitcases, fridge and coffee fixings. TV and internet too. Beautiful view of the Empire State Building. We liked the restaurants along Church Street. Sheraton entrance neat and clean but street around Sheraton was dirty and trashy. Surrounding businesses had dirty windows but were neat and clean inside. Lots of aggressive street vendors trying to sell knockoff designer bags etc.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Spacious and clean room. The only food option available was a café with very poor-quality, stale croissants and very limited choices. I also had to pay $36 for four small bottles of water, which felt extremely overpriced, especially since I later found out that complimentary bottled water was available. Overall great hotel though
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Great location
Stayed 2 nights in May 2026