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Sanctuary Hotel New York

Property class: 4.5

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Photo gallery for Sanctuary Hotel New York

A rooftop terrace with wooden seating and tables, offering a view of the city skyline. - Sanctuary Hotel New York (New York)
A modern lobby with a reception desk, seating area, and a bar. - Sanctuary Hotel New York (New York)
A building with a grand entrance featuring a double door with intricate designs, flanked by columns and topped with a balcony. - Sanctuary Hotel New York (New York)
An indoor dining area with tables and chairs, a chandelier, and a view of the cityscape through large windows. - Sanctuary Hotel New York (New York)
A red carpet with "Hotel New York" text and a logo, a blue sports car, and a blue van with "tyco" branding. - Sanctuary Hotel New York (New York)
Located close to Times Square and Rockefeller Center, Sanctuary Hotel New York provides a library, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Haven Rooftop Restaurant, offers brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Queen Room

A hotel room with a large bed, a wooden headboard, a chandelier, and a painting on the wall.

Superior Queen Room

8.8 out of 10
Excellent
(26 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a large bed, a red upholstered bench, a large mirror, and a chandelier.

Deluxe King Room

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a mirror, and a bathroom.

Deluxe Double Room

8.0 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Queen Room, 1 Queen Bed

A hotel room with two beds, a large mirror, a red upholstered bench, and a chandelier.

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A large bed with a tufted headboard, a chandelier, and a mirror above the bed.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern living room with striped walls, a chandelier, a sofa, a coffee table, and a view of the city.

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a wardrobe, and a bathroom visible through an open door.

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Cozy Queen

A hotel room with a large bed, a red upholstered bench, a large mirror, and a chandelier.

Cozy Queen

8.6 out of 10
Excellent
(37 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

APARTMENT SUPERIOR ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR SEA VIEW

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Sanctuary Hotel New York is in the entertainment district and near a metro station. Rockefeller Center and Times Square are notable landmarks, and the area's natural beauty can be seen at Bryant Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our New York travel guide
Map
132 West 47th Street, New York, NY, 10036

What's nearby

  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    1 min walk - 0.1 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    2 min walk - 0.1 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    3 min walk - 0.2 miles
  • A park with green trees and grass, surrounded by tall buildings.
    Bryant Park
    6 min walk - 0.4 miles
  • Outdoor seating with chairs and a water feature.
    Museum of Modern Art
    6 min walk - 0.4 miles

Getting around

  • 47 - 50 Sts - Rockefeller Center Station
    2 min walk
  • Grand Central - 42 St. Station
    11 min walk
  • John F. Kennedy Intl. Airport (JFK)
    61 min drive

Restaurants

  • Carnegie Diner & Cafe
    2 min walk
  • The Long Acre Tavern
    1 min walk
  • Chipotle Mexican Grill
    4 min walk
  • Havana Central Times Square
    3 min walk
  • Dunkin'
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemistry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Sanctuary Hotel New York pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of USD 250 per pet, per stay. A cleaning fee of USD 250 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 55.00 per day.

What time is check-in at Sanctuary Hotel New York?

Check-in start time: 3 PM; Check-in end time: 2:30 AM.

What time is check-out at Sanctuary Hotel New York?

Check-out is at noon.

Where is Sanctuary Hotel New York located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Times Square and Rockefeller Center. Bryant Park and St. Patrick's Cathedral are also within 10 minutes. 47 - 50 Sts - Rockefeller Center Station is only a 2-minute walk and 49th St. Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sanctuary Hotel New York Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 651 out of 1016 reviews
Rating 8 - Good. 209 out of 1016 reviews
Rating 6 - Okay. 88 out of 1016 reviews
Rating 4 - Poor. 45 out of 1016 reviews
Rating 2 - Terrible. 23 out of 1016 reviews

Reviews

Verified review

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Cihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the value.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Courtney Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Location excellent!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator went out of service during my stay but otherwise it was very pleasant and helpful staff!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but would expect so in NYC, very well equiped for the size. Location right near Times Square. We had a great stay and would come back next time we are in the city.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Sanctuary! Super close (5-7 minute) walk to Radio City Music Hall which is why we originally picked it. Everything was so clean and staff was helpful with any questions about the city. We will be back if we ever need to come back to that area again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Victor Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very unique property. The rooftop restaurant was awesome friendly staff very accommodating. five stars.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Deni Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in an excellent spot. Loved our stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk customer service was awesome, great information and tips for daily activities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The rooms were clean, and the hotel was convenient to the subway.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I got the cozy queen room, and it’s a great room for a solo traveler! It would also for work for two travelers who are fine without a whole lot of extra space. Everything you need is in the compact design with feeling claustrophobic. They offer room service from their sushi restaurant which was great for getting food before my show. Would definitely stay again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location in the theatre district near Times Square. Would stay here again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Great location.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Katharine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is wonderful, very helpful and kind. The room itself is a bit shabby -- outlets did not work, shade on the window was frayed, outer shade was broken (though the staff fixed it once it was pointed out), drawer on bedside table kept opening and wouldn't stay shut. The location is perfect for midtown. Patrons should also know that the rooftop bar is a business and space is not widely open to hotel patrons who aren't dining. You can sit at the bar and have a drink, but most of the area is reserved for the business.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 3 night stay at the Sanctuary Hotel. All the staff are very pleasant and helpful. The room was nice and clean. The beds/pillows were super comfortable (soft)! I slept like a baby! The location is about a block away from Time Square and just steps away from the Palace Theatre (showing the Lost Boys musical). There was some occasional noise from outside that could be heard in our room but it was not the hectic noisy from Time Square. There is a Dunkin Donuts and a small bar next door, and Serendipity 3 across the street. The Haven restaurant inside the hotel was beautiful and the appetizers and drinks that we had were really good. Breakfast was just ok for me but it is worth trying since the hotel gives a $25 daily credit to use toward it. I would stay here again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality pillows. Great location, good place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mystay at the Sanctuary Hotel New York was excellent. The hotel was comfortable, chic, and very clean, with a great staff that made the experience even better. The location is perfect for staying in NYC, and the overall ambience was amazing. Definitely looking forward to staying there again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick business trip, but my room was peaceful and relaxing with plenty of space. I enjoyed the rooftop restaurant as well.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jon

Disliked: Amenities
Location was good for shows. That's about it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing! Such a cute place to stay too!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Howayne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very dark ambiance hotel, roof top was cool. Staff helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service
Helpful, friendly staff. Clean room. Big for NYC standards. Elevator broke for an evening so had to climb lots of stairs to get to the room. The elevator could use more security, anyone can walk in and go upstairs, no room key needed.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
I had an unpleasant experience with the receptionist at Hotel Santuario. On Wednesday night, I reported that the fridge in my room wasn't working and requested ice. Even though the ice arrived five minutes later, the receptionist became angry and rude, complaining that she couldn't get someone to fix the fridge at that hour. I explained that I clearly understood the situation for that reason I just needed some ice. However, I must note that the rest of the hotel staff was very kind, attentive, and responsible.
Stayed 4 nights in Aug 2026