Overview of Riverside Tower Hotel

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Guest reviews

3.5 / 5Good
624 reviews
Guests rated this property 3.6/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Business Services
  • Housekeeping



Popular LocationCentral Park15 min walk
Popular LocationLincoln Center7 min drive
Popular LocationMetropolitan Museum of Art9 min drive
AirportNew York, NY (LGA-LaGuardia)26 min drive

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    About this area

    New York

    Located in New York's Upper West Side neighborhood, Riverside Tower Hotel is near a metro station. Columbus Circle and Times Square are notable landmarks, and the area's natural beauty can be seen at Central Park and Bryant Park. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests appreciate the hotel's convenience to public transportation: 79 St. Station is 4 minutes by foot and West 86th Street Station is 7 minutes.

    Popular Location

    What's nearby

    • Central Park - 15 min walk
    • Lincoln Center - 7 min drive
    • Metropolitan Museum of Art - 9 min drive
    • Columbus Circle - 9 min drive
    • Trump Tower - 11 min drive

    Getting around

    • New York Penn Station - 5 min drive
    • 79 St. Station - 4 min walk
    • New York, NY (LGA-LaGuardia) - 26 min drive
    Questions about this property?Find answers

    About this property

    Riverside Tower Hotel

    This smoke-free hotel features a business center, concierge services, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. All 120 rooms offer free WiFi, flat-screen TVs with cable channels, and safes. Other amenities available to guests include showers, phones, and desks.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Street parking


    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Luggage storage
    Tour/ticket assistance

    Languages spoken


    Business services

    Business center


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Visual alarms in hallways
    Wheelchair accessible (may have limitations)


    Smoke-free property

    Room amenities


    Hair dryer (on request)


    Cable channels
    Flat-screen TV


    Connecting rooms available



    Check-in from 3:00 PM - anytime
    Minimum check-in age - 18

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available

    Property payment types

    American Express
    JCB International

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room(s) was very small and chopped up. Very musty smelling. Bathroom drain did not work. TV did not work. Had to change room 6 times the first night. Again the next day.

    Stayed 4 nights in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Location and Great Staff

    Stayed 1 night in Apr 2020


    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property desperately needs to be remodeled, didn’t even stay there after seeing the room and didn’t get my money back Wouldn’t recommend to anyone

    Stayed 1 night in Mar 2020


    • Liked: Cleanliness, staff & service
    • Disliked: Room comfort

    Great location, but the listing on Hotels.com is not accurate. The listing states that there is an in-room safe and that there is in-room climate control (air-conditioning), neither of which are accurate. I also scalded my hip when I got out of the shower because the hot water pipe that runs from the ground floor all the way up to I presume the top floor, is right beside the shower as you get out and it's a narrow bathroom. It is in a great neighborhood and well priced for NY, but I was disappointed that I had to be sure to carry my iPad and valuables with me instead of being able to lock them in a room safe.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good service. Clean and quiet, the door guys were gently and available. Patient and kind in my late check in

    Stayed 3 nights in Mar 2020