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Refinery Hotel

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2 bars/lounges, lobby lounge, rooftop bar - Refinery Hotel (New York)
2 bars/lounges, lobby lounge, rooftop bar - Refinery Hotel (New York)
Exterior - Refinery Hotel (New York)
Breakfast, lunch and dinner served - Refinery Hotel (New York)
2 bars/lounges, lobby lounge, rooftop bar - Refinery Hotel (New York)
Luxury
5.0 star property
9.2

Wonderful

Refined retreat near Times Square

Soaring ceilings and industrial-chic design create a sophisticated Midtown sanctuary. The rooftop bar serves cocktails with breathtaking Empire State Building views, while the American bistro offers a Sunday brunch worth lingering over before exploring Bryant Park.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Atelier Executive Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, Refinery Hotel is near a metro station. 5th Avenue and Macy's are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Visit our New York travel guide
Map
63 W 38th St, New York, New York, NY, 10018

What's nearby

  • 5th Avenue
    5th Avenue
    3 min walk - 0.2 miles
  • Bryant Park
    Bryant Park
    5 min walk - 0.3 miles
  • Times Square
    Times Square
    6 min walk - 0.4 miles
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    6 min walk - 0.4 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles

Getting around

  • 42 St. - Bryant Pk. Station
    2 min walk
  • New York W 32nd St. Station
    7 min walk
  • LaGuardia Airport (LGA)
    29 min drive

Restaurants

  • Culture Espresso
    1 min walk
  • Parker & Quinn
    2 min walk
  • Chick-fil-A
    2 min walk
  • Lelecha
    1 min walk
  • Kajiken Ramen かじけん(歌志軒)
    1 min walk

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Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Check-out is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Bryant Park, 5th Avenue, and Herald Square. Broadway and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station is only a 2-minute walk and 34 St. Station (Herald Square) is 3 minutes.

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Reviews

Refinery Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room, great location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! This beautiful boutique hotel was conveniently located to great restaurants, 5th Avenue and Times Square. We will be staying here on our next trip to NYC!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, staff went out of their way to make you comfortable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities
the room is clean , the staff is nice . great location. the desk chair is not stable . I fell twice when I try to make me comfort in the chair.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

GEEHUN

Liked: Amenities, property conditions & facilities
Flexible check in, hospitality, nice location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great location- great staff- great stay
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Annie

Incredible staff, most comfy beds and plenty of amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Refinery in a couple of months. Very good Manhattan hotel on all aspects.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Excellent check in experience, very welcoming staff, loved Winnie the text AI, room lovely and large, food good at restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is my 4th time in the hotel. we always love it here. comfy large rooms. hardwood floors. excellent bedding. if you are sensitive to noise ask for rooms that face 38 steret NOT 6ave ( that was loud). great jazz downstairs. We eat out including breakfast so many places around ( hotel food is not great). Super central I am always picky and this hotel is great!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Amazing staff and facility. Great large rooms with super cool decor.ultra comfy beds. Grea bars and restaurants
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carlie Ayn

Liked: Cleanliness, staff & service, amenities
I’ve stayed at this hotel several times since its’ opening, including my most recent trip. The staff always goes above and beyond, the amenities are great, and you can’t beat the midtown location near Bryant Park. However, it’s starting to look a bit run-down. There’s a lot of wear and tear in the hallways and in the room we stayed in. It is still a very nice hotel, but not enough funds have gone back into maintaining it as a “luxury” option. I would stay again, but I would never pay full price for a night, and am exploring other options for future trips.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Person who checked us was fantastic and accommodating.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location! Cozy bar area.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. We were told we would be notified when the room was ready, however we weren’t. I consider that a minor issue. We would have liked to be able to go to the rooftop but were unable to get a reservation until 9pm. Perhaps consideration could be given to hotel guests. All in all a good stay. Will return.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was immaculate and service amazing. Great location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Catarina

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The room was spotless, very spacious, and well maintained. The staff were friendly, welcoming, and always happy to help. Would definitely recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes & exceptional staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and restaurants. The staff was especiallly helpful and friendly. I loved brunch on the roof. I would definitely stay again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice Jazz Bar.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deborah

Loved the location.upscale and comfortable, loved the staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
small and efficient clean room. great shower. good amenities - water, hairdryer and such. appreciated the chair.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Yeah nice rooms, cool bar with a great view.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Initially, the check-in person was not friendly I think because we booked online but then a different guy gave us wine and we stayed with our children and we all had a great time
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, friendly staff and walking distance to so many popular spots
Stayed 2 nights in Mar 2025