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Park West Hotel

Property class: 3

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Photo gallery for Park West Hotel

Lobby sitting area - Park West Hotel (New York)
Property entrance - Park West Hotel (New York)
Room - Park West Hotel (New York)
View from room - Park West Hotel (New York)
Lobby - Park West Hotel (New York)
Close to Columbia University, Park West Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Room

Standard Double Room, 2 Double Beds

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in New York, Park West Hotel is in the city center. Rockefeller Center and Carnegie Hall are notable landmarks, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. American Dream and Bronx Zoo are not to be missed. Visit our New York travel guide
Map
465 Central Park West, New York, NY, 10025

What's nearby

  • A cityscape with a large park and a river.
    Central Park
    2 min walk - 0.1 miles
  • A cityscape with a mix of high-rise and low-rise buildings, a clear blue sky, and a distant view of a body of water.
    Morningside Park
    3 min walk - 0.2 miles
  • A statue of a woman with a winged horse in a park with a large cathedral in the background.
    Cathedral of St. John the Divine
    9 min walk - 0.5 miles
  • The exterior of The Library of Columbia University with a dome and columns.
    Columbia University
    11 min walk - 0.6 miles
  • A large crowd gathered in front of a neoclassical building with a dome, surrounded by trees.
    Riverside Park
    11 min walk - 0.6 miles

Getting around

  • New York Harlem 125th St. Station
    3 min drive
  • 110 St. Cathedral Pkwy. Station (Central Park West)
    3 min walk
  • LaGuardia Airport (LGA)
    29 min drive

Restaurants

  • Bob's Your Uncle
    4 min walk
  • Saiguette
    4 min walk
  • Amity Hall Uptown
    9 min walk
  • Nobody Told Me
    7 min walk
  • Koo Thai
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Park West Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Park West Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Park West Hotel?

Check-out is at 11 AM.

Where is Park West Hotel located?

Located in Manhattan, this hotel is within a 15-minute walk of Central Park and Columbia University. Lincoln Center and Columbus Circle are also within 3 mi (5 km). 110 St. Cathedral Pkwy. Station (Central Park West) and 103 St. Station (Central Park West) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park West Hotel Reviews

6.2

6.8

Cleanliness

8.2

Location

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 242 out of 1000 reviews
Rating 4 - Poor. 158 out of 1000 reviews
Rating 2 - Terrible. 177 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Convenient

Very small but perfect for what we needed.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Close to a subway station
Verified review

4/10 Poor

Reservation was cancelled by hotel and I was moved to different hotel
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was really nice. My room did not have a remote and the ac was very old. Besides that the stay was pretty cool can’t complain!! Thanks park west, I’ll be back.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Small rooms, not a good location, staff doing the minimum they dont seem happy to even work there
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It was across from the park. I did not get that view from my window.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

dsgssdvdsvdvdsvsdv
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

ITS A HOMELESS SHELTER NOW - its been over a week! give me my refund please.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hotel there anymore. When arrived I was told by someone I should have received info b email (which never happened) and I was automatically sent to another hotel. The square hotel. I lost a lot of time on getting to one and then the other not to mention I had to pay double UBER.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was terrible and looked very unclean, tv and shower didn’t work. Staff was very unhelpful. Place is very overpriced for its horrible conditions.
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This property is located in a bad area, and it's in bad shape. Let along not even a coffee maker in the room. Everything is super old. It has a window AC making a tractor level noise. Never coming back.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness
The location was very convenient. I was disappointed that my adult son, who was on the reservation as a paid for, attending guest, was not given access to his room till I arrived, very late in the night (my flight was much later than his). He was very tired, but waited patiently in a stark and uncomfortable reception area till I arrived. I was denied verbal confirmation to give him access to the room for which was paid. I was also charged an additional $25 "reservation fee" for both nights of my stay upon checking out. (???)
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Way to overpriced! Yea it’s across from Central Park but it’s gross and dirty! Wallpaper coming off the walls, holes in the wall, dirt stuck to bottom of shower. OLD AC units covered in dust and mold! Rugs throughout the buildings and in the room are beyond dirty, ripping up and repulsive! I could have found a cleaner space to sleep IN CENTRAL PARK under a tree than this place! The whole room smelt like chemicals when you walk in and not cleaning ones! Called some asking for an additional pillow and towel and they never brought them up for us! SAVE YOUR MONEY DO NOTTTT STAY AT THIS DISGUSTING PLACE!!
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Staff & service
It was OKAY
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cuando vimos las fotos se veía un hotel renovado pero los baños están viejos.
Stayed 3 nights in Jun 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Immediately no

I have never left a review before, but after my one night stay here I felt the need to do so. Do not stay here. The hotel staff was very nice, but the room did not look like the pictures at all.. it was dingy and gross.. there was stuff on the walls, stains on the mattresses, no phone or clock, and had a musty smell. To top it all off around 8:30am a man (who did not work for the hotel) used a key to open our door and tried to come in while we were still asleep. We are two younger girls in our 20s. We felt so unsafe. Thank goodness we had our top lock pushed over. Then about 25 minutes later hotel staff knocked on our door until we responded to ask us if we needed anything?? Found very odd especially since checkout wasn’t until 12pm. Stay far away.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not well maintained or as advertised. During my stay I also encountered bugs, was disgusting. Brought it to hotel management's attention and was ignored after 3 attempts. Very disappointed! Will obviously not be going back and don't recommend anyone else go to this hotel due to the bugs issue and of course the poor conduct from hotel manangement.
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
it's a nightmare in that place without adequate conditions, not trust in the picture. I don’t have words to describe the place
Stayed 4 nights in May 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
受付のおじさんが日本好き。間寛平のギャグ連発。
Stayed 3 nights in May 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NYCのホテル価格高騰は仕方がないが、3万円以上出して、コンセントに充電器を差してもコンセント穴が老朽化しており落ちてくるような感じでした。 スーツケースを開くスペースもないのは致し方なしと割り切れますし、スタッフ対応がとてもよかったので、プラスマイナス０という感じです。
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a good deal for the money. It's in NYC next to Central Park and the subway! That said, it's very basic as people have said. The elevator is small and slow but at least there is one! I found free parking nearby on the street. No amenities but you're just there to sleep and the beds were comfortable and clean.
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien buena ubicación
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good service; convenient location
Stayed 1 night in May 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The lighting was awful so dark and gloomy. The bathroom was teeny tiny and with shelf tilting and leaky toilet. I was charged a fee upon checkin which I was told would be refunded, it was not. Nor was the room serviced each day as also told upon check in.
Stayed 4 nights in May 2022