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Phoenix Hotel

2.5 star property
Hotel connected to a rail/subway station in Brooklyn with a 24-hour business center

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Photo gallery for Phoenix Hotel

Property grounds
Reception
Blackout drapes, free WiFi
Restaurant
Parking

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout drapes, free WiFi

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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  • Housekeeping
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About the neighborhood

Map
517 39th St, Brooklyn, NY, 11232

What's nearby

  • Sunset Park - 4 min walk - 0.2 miles
  • Prospect Park - 4 min drive - 2.0 miles
  • Barclays Center Brooklyn - 6 min drive - 2.9 miles
  • Brooklyn Cruise Terminal - 6 min drive - 3.4 miles
  • Statue of Liberty - 24 min drive - 11.3 miles

Getting around

  • Brooklyn Flatbush Avenue Station - 5 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Judy's - ‬3 min walk
  • ‪Sunset Park Diner & Donuts - ‬1 min walk
  • ‪Don Pepe Tortas Y Jugos - ‬1 min walk
  • ‪Spiro's Cafe & Pizza - ‬7 min walk

About this property

Phoenix Hotel

Hotel near Barclays Center Brooklyn
Phoenix Hotel provides amenities like a garden and a 24-hour business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Luggage storage, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Phoenix Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11:00 AM.

Where is Phoenix Hotel located?

Situated in the business district, this hotel is 0.2 mi (0.3 km) from Sunset Park and within 3 mi (5 km) of Barclays Center Brooklyn and Brooklyn Cruise Terminal. Prospect Park is 1.9 mi (3 km) away. 36 St. Station (4th Av.) is 7 minutes by foot and 45 St. Station is 9 minutes.

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Phoenix Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 43 out of 186 reviews
Rating 8 - Good. 23 out of 186 reviews
Rating 6 - Okay. 24 out of 186 reviews
Rating 4 - Poor. 25 out of 186 reviews
Rating 2 - Terrible. 71 out of 186 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Management
Stayed 1 night in Feb 2025

4/10 Poor

Kiley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
weird smell, tiny rooms, dirty pillows, pubes on the towels, noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruslan

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Apr 2025

6/10 Okay

Mariam

Liked: Cleanliness, staff & service
🌸
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and enjoyable
Stayed 1 night in Jan 2025

10/10 Excellent

Make It

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Bed bug…
Stayed 1 night in Apr 2025

4/10 Poor

Randy

Disliked: Amenities
One of the most decrepit hotels I’ve ever been in in my life. Go pay a little bit more at the Holiday Inn in downtown Brooklyn.
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Sep 2024

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
The rooms very dirty, infestion of cockroaches, salle dirty of feces, I would NEVER ever come back and stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Leonidas

Location convenient to restaurants - Rooms very small.
Stayed 2 nights in Sep 2022

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
Stayed 2 nights in Nov 2024

2/10 Terrible

Tatiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t sleep because it was too many roaches the Doorlock it wasn’t working and the bathroom it was dirty
Stayed 1 night in Dec 2024

4/10 Poor

Alonzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner bathroom and rooms
Stayed 1 night in Jun 2024

2/10 Terrible

Willy

Disliked: Cleanliness, property conditions & facilities
Bad, terrible, when we got there they said, our room it’s not ready yes, we booked the date exactly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple with the essentials

Simple, clean and convenient
Stayed 1 night in Apr 2024

4/10 Poor

Dino

Disliked: Amenities, property conditions & facilities
Love the variety of foods in the area. 3rd floor hallway was very loud all hours, didnt sleep much. One night even had two adult men in fist fight in hallway making noise at 1:40AM.
Stayed 3 nights in Sep 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank god I travel with my own sheets or it would have been impossibly uncomfortable. I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Stayed 4 nights in Sep 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Stayed 1 night in Oct 2024

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never been to a place like this before sheets were stained . Room and hotel felt u safe whole place seemed shady .
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness
Pretty run down, sometimes overpriced but if you get a good rate it’s worth it
Stayed 1 night in Jun 2023

10/10 Excellent

Rahat

Liked: Staff & service, amenities, property conditions & facilities
They are very good
Stayed 1 night in Dec 2022

4/10 Poor

Keiren

Disliked: Cleanliness, amenities, property conditions & facilities
This property is like a sad college dorm. It’s all about the location.
Stayed 1 night in Dec 2023

4/10 Poor

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
It wasn’t good compared to the price
Stayed 1 night in Oct 2024