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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior - Phoenix Hotel (Brooklyn)
Living room - Phoenix Hotel (Brooklyn)
Interior - Phoenix Hotel (Brooklyn)
Blackout drapes, free WiFi - Phoenix Hotel (Brooklyn)
Reception - Phoenix Hotel (Brooklyn)
Located near Sunset Park, Phoenix Hotel offers a warm retreat with a serene garden and 24-hour business center. Connect to in-room WiFi, store your luggage safely, and enjoy the convenience of an ATM on site.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout drapes, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Brooklyn, Phoenix Hotel is connected to a rail/subway station. Brooklyn Bridge and One World Trade Center are notable landmarks, and some of the area's activities can be experienced at Brooklyn Cruise Terminal and Manhattan Cruise Terminal. Check out an event or a game at Barclays Center Brooklyn, and consider making time for Lincoln Center, a top attraction not to be missed. Visit our Brooklyn travel guide
Map
517 39th St, Brooklyn, NY, 11232

What's nearby

  • Green-Wood Cemetery
    Green-Wood Cemetery
    3 min walk - 0.2 miles
  • New York Harbor
    New York Harbor
    16 min walk - 0.9 miles
  • Sunset Park
    2 min walk - 0.1 miles
  • Industry City
    6 min walk - 0.4 miles
  • NYU Langone Hospital - Brooklyn
    3 min drive - 1.6 miles

Getting around

  • Brooklyn Flatbush Avenue Station
    6 min drive
  • 36 St. Station (4th Av.)
    7 min walk
  • John F. Kennedy Intl. Airport (JFK)
    61 min drive

Restaurants

  • McDonald's
    6 min walk
  • Don Pepe Tortas Y Jugos
    1 min walk
  • Sunset Park Diner & Donuts
    1 min walk
  • Judy's
    3 min walk
  • Tacos El Bronco
    2 min walk

About this property

Phoenix Hotel

Hotel near Barclays Center Brooklyn
Phoenix Hotel provides amenities like a garden and a 24-hour business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Luggage storage, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Phoenix Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11:00 AM.

Where is Phoenix Hotel located?

Situated in the business district, this hotel is 0.2 mi (0.3 km) from Sunset Park and within 3 mi (5 km) of Barclays Center Brooklyn and Brooklyn Cruise Terminal. Prospect Park is 1.8 mi (3 km) away. 36 St. Station (4th Av.) is 7 minutes by foot and 45 St. Station is 9 minutes.

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Reviews

Phoenix Hotel Reviews

6.2

6.2

Cleanliness

5.4

Amenities

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 93 out of 306 reviews
Rating 8 - Good. 47 out of 306 reviews
Rating 6 - Okay. 38 out of 306 reviews
Rating 4 - Poor. 42 out of 306 reviews
Rating 2 - Terrible. 86 out of 306 reviews

Reviews

Verified

6/10 Okay

Myriam

Liked: Cleanliness, staff & service
It is a wonderful area to eat original delicious Latino food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
The hotel is great and quiet, lot's of light and safe. The staff is friendly. I recommend staying here
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alphonso

Liked: Cleanliness
Disliked: Amenities
Basic but clean 👌
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Mariya

Disliked: Cleanliness, amenities, property conditions & facilities
Place getting worse and worse unfortunately. The housekeeping staff that work nights are amazing though.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

antonia

clean room, awesome staff. thanks so much.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe and people friendly
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice property, the staff was attentive. Everything was functional.
Stayed 1 night in May 2025
Verified

8/10 Good

Mariya

Liked: Cleanliness, amenities, property conditions & facilities
City view rooms or one I had is compact but nice. Pretty clean and easy to maintain/get clean again after room service. The few rooms I saw w the couch are nice space but all seemed to be crazy dusty. The rooms w the yelloeish tile/floor seem to be less dusty. The room w the closet that’s on pics is the “suite” not the upgrade from city view one.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness
We stayed 3 nights, one night we weren't left any towels and when we asked for some we were told someone would bring them and didn't. Notes say no parking but there is a small lot out back and a sign mentions an underground lot. Staff were very nice and great location for getting the subway into Manhattan and only 20 minute drive to Brooklyn Cruise terminal
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
I did a quick visit on Thanksgiving week to Brooklyn from NC. Found this hotel within reasonable budget nearby the area I was visiting. Even for a one day stay, it was very welcoming, clean and well maintained. This was a walk-in visit. They gave me the fourth floor, I had a great view of the entire city view from my bedroom. One highlight to mention - if one happens to arrive earlier than their check-in hour, they will allow you to check in with a $10 fee per hour leading up to the check-in time. I.e check-in is at 3pm , you arrive at 1pm, a $20 fee will get you to your room earlier. That's not bad at all considering other hotels are firm with their check-in hours. Great place overall. If some way , somehow I end up back in Brooklyn, I'll consider staying here again.
Spacious bed, clean room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice people
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay after our flight was cancelled. What a nice surprise. It was easy to get to from the subway (36th street yellow train). It was near a diner and several places to get supplies. We did our laundry at the big place within sight of the hotel. I would stay here again when we visit Brooklyn again. Thanks to the front desk staff for being helpful!
Corner diner - 100 feet from hotel
Hallway outside our room
The nearby street corner on the way to get coffee.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple with the essentials

Simple, clean and convenient
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities

middle of renovations?

the desk to the point that I interacted with them were pleasant. Housekeeping was very nice. Hotel might be in the process of renovations? The faucet in the sink wasn't quite attached and was a challenge to use. The tub, while clean had seen better days and was heavily chipped. Windows a little thin and could head a lot of outside noise on a pretty quiet block. But with that being said street parking was easy to find (just a block back) pretty good neighborhood and a short walk to the metro.
Stayed 1 night in Sep 2025
Verified

8/10 Good

April

Liked: Cleanliness, property conditions & facilities, room comfort
No washclothes nor body soap in the shower. No ice available. Parking is scarce. But our room was clean and comfortable.
Stayed 1 night in May 2025
Verified

4/10 Poor

Dino

Disliked: Amenities, property conditions & facilities
Love the variety of foods in the area. 3rd floor hallway was very loud all hours, didnt sleep much. One night even had two adult men in fist fight in hallway making noise at 1:40AM.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Eric

Liked: Staff & service
Heavy smoke smell in common areas, though it was not present in the room. The bed was sagging. The room itself was clean. There was only one towel set. Staff was overall nice and helpful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t know what’s up w the reviews or maybe I just got a nice room but it’s for sure clean and not listed but city view rooms have a bathtub. And yes you get view of city from downtown bk to downs town of city and there is a warehouse like city building in front of you so you have no obstruction views and no one looking into your room from other buildings. Bedroom portion is tight it’s for sure just for sleeping but there is a decent sized hallway that’s separated out enough from that and also there is a desk if you need w plugs including 3 prong ones for w shipment /computer etc and you’d have city view behind u if you’re doing video calls form that desk. USB c ports next to the bed and not by your face which is nice. Lg smart rv w all internet streaming apps. Hotel is very nice maybe it’s good it has bad reviews so that there are available rooms. It’s def ok to good for 2-3 night stay. Def ok for people from outside ny also Air conditioner is in celsius oil
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like they are running a homeless shelter there. Staff was nice. Room is tiny and not enough pillows.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Babby

Yes it was good double beds were tight in the room but very clean and staff courteous
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

DeVieyanna

Liked: Cleanliness, property conditions & facilities
The WiFi was terrible couldn’t enjoy a movie properly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fufenah

Liked: Cleanliness, staff & service, property conditions & facilities
Yes the room was clean and tidy but the room was missing things like rags and lotion
Stayed 1 night in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel to stay at
Stayed 1 night in May 2025
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lorina

i love this place
Stayed 1 night in Jul 2025