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NH Collection New York Madison Avenue

Choose dates to view prices

Luxury
4.5 star property
8.8

Excellent

European elegance in Manhattan's heart

Elegantly designed with a European boutique feel, this property is perfectly situated for exploring Manhattan's top attractions and vibrant shopping areas. Delight in the craft mixologist's creations at the lobby bar or savor exquisite dishes at the renowned Italian restaurant, Serafina.

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

7.2 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | 1 bedroom, minibar, in-room safe, desk

Suite (Tower Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, minibar, in-room safe, desk

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | 1 bedroom, minibar, in-room safe, desk

Premium Room, Terrace (View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | 1 bedroom, minibar, in-room safe, desk

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Accessible)

1 bedroom, minibar, in-room safe, desk

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

1 bedroom, minibar, in-room safe, desk

Premium Room (Empire State Views)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (View)

1 bedroom, minibar, in-room safe, desk

Superior Room (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (View, Twin beds)

1 bedroom, minibar, in-room safe, desk

Superior Room (View, Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
22 East 38th Street, New York, NY, 10016

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Broadway - 9 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Mad Dog & Beans Mexican Cantina - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel remodeled in 2021 and located near 5th Avenue
A short walk from Grand Central Terminal and Empire State Building, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Luggage storage, concierge services, and tour/ticket assistance
  • An elevator, a porter/bellhop, and 1 meeting room
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 288 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 250 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Empire State Building. Bryant Park and Macy's are also within 10 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes.

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NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 850 reviews
Rating 8 - Good. 169 out of 850 reviews
Rating 6 - Okay. 75 out of 850 reviews
Rating 4 - Poor. 38 out of 850 reviews
Rating 2 - Terrible. 27 out of 850 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at this beautiful hotel Great location !! Clean and well appointed hotel! Staff is very friendly, knowledgeable and helpful!
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Amazing very cosmopolitan hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but staff is wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful rooms
Stayed 1 night in Jul 2025

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Fun vibe! Clean and employees were courteous and welcoming. I would stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very spacious rooms. Restaurant downstairs and nearby. The
Stayed 6 nights in Aug 2025

10/10 Excellent

Vanessa A

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic across the board
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel in convenient location Staff was super friendly Upgraded my room for minimal charge I suggest better pillows-too soft for my taste TV remote was challenging to use at times & had to get hotel staff to reprogram it
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. The staff was amazingly accommodating and super friendly with my son. They were very helpful, friendly and kind. It was a wonderful stay
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, go there.
Stayed 1 night in Aug 2024

8/10 Good

Aman

Liked: Cleanliness
I like the location and its clean and well maintained. I feel like the staff could be more flexible and nice to their guests. The women on front desk could rude sometimes
Stayed 3 nights in May 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, really cool bar, staff was so kind at checkin
Stayed 2 nights in Mar 2024

6/10 Okay

Emir

Liked: Cleanliness, property conditions & facilities
The room was not ready upon arrival so I’ve got downgraded room rather than waiting for the booked type of room was available. Tiny room, limited amenities. Limited choice breakfast. Noisy AC. Overall very clean.Safe area. Polite and professional staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property and i was very pleased and happy with the service and staff! I have already recommended this property to friends and family!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just beautiful, clean and in a perfect location to walk to everything the staff were very accommodating and always greeting everybody with a smile. A special kudos to Frederick, the hotel manager he was absolutely amazing thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Fantastic room.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, elegant features, and friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was not busy for NYC. But in a very walkable location.
Stayed 2 nights in Mar 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, very pretty, will stay again. Only downside is how small the room was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good👌
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were exquisite, and the staff went above and beyond in service and customer satisfaction. I cannot recommend this place more highly!
Stayed 2 nights in Jun 2024

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