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NH Collection New York Madison Avenue

4.5 star property
Midtown Manhattan luxury awaits near Grand Central Terminal, where thoughtful concierge services enhance stays in this vibrant neighborhood

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Photo gallery for NH Collection New York Madison Avenue

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout drapes - NH Collection New York Madison Avenue (New York)
Minibar, in-room safe, desk, blackout drapes - NH Collection New York Madison Avenue (New York)
Exterior - NH Collection New York Madison Avenue (New York)
Restaurant - NH Collection New York Madison Avenue (New York)
Minibar, in-room safe, desk, blackout drapes - NH Collection New York Madison Avenue (New York)
NH Collection New York Madison Avenue offers a luxurious Manhattan retreat with practical amenities. Relax at the bar, work out in the 24-hour gym, or use the dry cleaning services. Guests love the helpful staff and the prime location near the Empire State Building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

7.2 out of 10
Good
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, desk, blackout drapes

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, desk, blackout drapes

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout drapes

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, desk, blackout drapes

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, NH Collection New York Madison Avenue is in the entertainment district and near a metro station. SUMMIT One Vanderbilt and Grand Central Terminal are notable landmarks, and the area's natural beauty can be seen at Bryant Park and Herald Square. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
Map
22 East 38th Street, New York, NY, 10016

What's nearby

  • 5th Avenue featuring a city and street scenes
    5th Avenue
    1 min walk - 0.0 miles
  • Bryant Park
    Bryant Park
    5 min walk - 0.3 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    5 min walk - 0.3 miles
  • Chrysler Building shines amid evening glow in New York City skyline
    Grand Central Terminal
    6 min walk - 0.4 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    11 min walk - 0.6 miles

Getting around

  • Grand Central - 42 St. Station
    5 min walk
  • 33 St. Station (Park Av. S)
    7 min walk
  • LaGuardia Airport (LGA)
    27 min drive

Restaurants

  • Morgan Café
    1 min walk
  • Mulligan's Pub
    2 min walk
  • Zuma New York
    1 min walk
  • Park Avenue Tavern
    3 min walk
  • Chili
    2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel near The Morgan Library and Museum
Located close to SUMMIT One Vanderbilt and New York Public Library, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Coffee/tea in the lobby, multilingual staff, and a 24-hour front desk
  • A front-desk safe, a porter/bellhop, and a water dispenser
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 288 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 250 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of The Morgan Library and Museum and SUMMIT One Vanderbilt. Grand Central Terminal and Bryant Park are also within 10 minutes. 33 St. Station (Park Av. S) is 7 minutes by foot and 5 Av Station (W. 42nd St.) is 7 minutes.

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Reviews

NH Collection New York Madison Avenue Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 575 out of 906 reviews
Rating 8 - Good. 178 out of 906 reviews
Rating 6 - Okay. 86 out of 906 reviews
Rating 4 - Poor. 39 out of 906 reviews
Rating 2 - Terrible. 28 out of 906 reviews

Reviews

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room / friendly staff / good location
Stayed 10 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025

10/10 Excellent

Dayane

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay and Kiara at reception made my check in super fast and efficiently . I felt really welcome to the hotel it was my first time there and for sure I will be back. The bed is great I slept very well . See you soon
Stayed 4 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and view
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room waa perfect size. View of Empire Syate Building was a bonus. Breakfast was excellwnt.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at this beautiful hotel Great location !! Clean and well appointed hotel! Staff is very friendly, knowledgeable and helpful!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel. The Christmas decoration at the hotel made this trip feel so festive for us would definitely be returning to this stay in future trips. The hotel staff were so welcoming and accommodating. The rooms were very clean and you can tell the hotel has been taking care of the facility very well. Would recommend this stay to everyone
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff and close to everything
Stayed 3 nights in Oct 2025

6/10 Okay

Candace

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
$40 facility fee was totally unnecessary. Expedia told me to ask for some kind of vip thing at check in and the hotel staff just shrugged their shoulders. Room was clean and comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Stayed 3 nights in Oct 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
Professionalism and kindness from the very first welcome, especially from Mrs. Nora. The room cleanliness is impeccable, the breakfast is of high quality, and the location of the property is exceptional. A big thank you for making my daughter’s 18th birthday trip such a special and unforgettable experience. A real success! S.Ambrosio
Stayed 4 nights in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but staff is wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

GRETHEL FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly. Nicole from the front desk was the superstar, helping me with everything I needed. Aaron (the bell boy) was very kind too. The live music at the bar was very enjoyable. I loved staying here!
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great rooms, safe and well priced! Great location too! I will stay here again!
Stayed 3 nights in Jun 2025

6/10 Okay

Anzhela

Liked: Cleanliness, property conditions & facilities
Although the location and rooms in this hotel are great, I do think that for this price you can find something better. The promised perk (a bottle of wine) was forgotten at check-in, and the bar area—advertised as having live jazz from 7 to 9 pm—was instead taken over by a corporate event or holiday party, blocking the space for hotel guests. Also, don’t add the breakfast option if it costs extra. I didn’t realise that the hotel doesn’t have its own restaurant and instead partners with the place next door, which has a very mediocre selection and not particularly polite staff. You can easily find a much better breakfast for less, as NYC offers plenty of great food options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space very friendly staff excellent location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely stay! Perfect location, friendly staff, nice rooms, fabulous bar and lounge with live music mon-fri with Serafina restaurant in the lobby!
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Amenities
Location was great. Quiet neighborhood. Bed was wonderful and very clean
Stayed 1 night in Jul 2025

8/10 Good

Tuuli

Liked: Cleanliness, staff & service, room comfort
The hotel location was great and the room was nice, very basic. I liked the bathroom a lot. The breakfast was good, although the cleanliness of the restaurant was a bit so and so. The fabric benches are very dirty.
Stayed 4 nights in Sep 2025

8/10 Good

Deidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Park Avenue and Madison Avenue so convenient to lots of shops and restaurants. The bathroom was super clean and larger than we expected. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Basem

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in New York City. I’ve been here so many times and have never been disappointed. The staff is friendly, welcoming, and always nice. My experience with this hotel has been great, even outside the United States. I’ve stayed with them in Italy and Germany, and the customer service is top-tier, which is why I always return to them.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the hotel was top notched
Stayed 3 nights in Jul 2024