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Macy Empire Apartments

3.0 star property

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Photo gallery for Macy Empire Apartments

Property entrance - Macy Empire Apartments (New York)
View from property - Macy Empire Apartments (New York)
Lobby - Macy Empire Apartments (New York)
Iron/ironing board, cribs/infant beds, free WiFi, bed sheets - Macy Empire Apartments (New York)
Reception hall - Macy Empire Apartments (New York)
Macy Empire Apartments offers a comfy base for exploring the Empire State Building and Bryant Park. Guests value practical amenities like laundry facilities and in-room WiFi. Helpful concierge services and tour/ticket assistance make city exploration easier.

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Exterior Broadway Studio #5

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Broadway Studio #5

  • 45 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Exterior Broadway Studio #4

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Broadway Studio #4

  • City view
  • 45 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Big Studio #52

Family Big Studio #52 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Family Big Studio #52

  • 37 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Apt #4

One Bedroom Apt #4 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

One Bedroom Apt #4

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Big One Bedroom #8

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #8

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Big One Bedroom #9

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #9

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Big One Bedroom #6

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #6

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Big One Bedroom #2

Big One Bedroom #2 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #2

  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Exterior Corner Studio #89

Exterior Corner Studio #89 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Corner Studio #89

  • City view
  • 41 sq m
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, Macy Empire Apartments is in the entertainment district and near a metro station. Radio City Music Hall and Museum of Modern Art are cultural highlights, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. American Dream and DreamWorks Water Park are not to be missed. Visit our New York travel guide
View more Aparthotels in New York
Map
38 W 31st St, New York, NY, 10001

What's nearby

  • 5th Avenue
    5th Avenue
    2 min walk - 0.1 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    3 min walk - 0.2 miles
  • Greeley Square Park, New York City, with no people due to covid-19 virus social distancing and Pandemic lockdown.
    Herald Square
    5 min walk - 0.3 miles
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    8 min walk - 0.5 miles
  • Times Square
    Times Square
    12 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station
    3 min walk
  • 28 St. Station (Broadway)
    4 min walk
  • LaGuardia Airport (LGA)
    32 min drive

Restaurants

  • Nana’s Green Tea
    2 min walk
  • Woorijip
    3 min walk
  • Jongro BBQ
    4 min walk
  • OSAMIL Korean Gastropub
    1 min walk
  • miss KOREA BBQ
    3 min walk

About this property

Macy Empire Apartments

Concierge services, laundry facilities, and limo/town car service are available at this aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave. A flat-screen TV, an espresso maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Macy Empire Apartments offers 9 air-conditioned accommodations with espresso makers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Car not required

Family friendly

  • Crib: USD 50 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total (up to 22 lbs per pet)
  • Fee: USD 60 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Services and conveniences

  • ATM
  • Concierge services
  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 floors
  • 9 units
  • Housekeeping (on request)
  • Reception hall
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night
Cribs (infant beds) are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 50 per day
  • Crib (infant bed) fee: USD 50.0 per stay
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Is Macy Empire Apartments pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Macy Empire Apartments?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 100 (subject to availability).

What time is check-out at Macy Empire Apartments?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Macy Empire Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Macy Empire Apartments located?

Located in Manhattan, this aparthotel is steps from Empire State Building and 5th Avenue. Madison Square Garden and Herald Square are also within 10 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

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Reviews

Macy Empire Apartments Reviews

6.8

7.2

Cleanliness

8.6

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 47 out of 170 reviews
Rating 8 - Good. 48 out of 170 reviews
Rating 6 - Okay. 24 out of 170 reviews
Rating 4 - Poor. 23 out of 170 reviews
Rating 2 - Terrible. 28 out of 170 reviews

Reviews

Verified

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities, communication
the property was great, very helpful staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the apartment
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Sheila

Liked: Communication
It’s a good location and if you’re not a 5-star picky person, then this place is perfect
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so easy to secure a great spot on the Thanksgiving day parade route.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Missy

Disliked: Communication
The bed was very hard and if you want quiet this is not the place . The check in agents (not the security they were great ) the actual hotel agents were both VERY rude and not helpful at all .
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Davd

Disliked: Property conditions & facilities, communication
Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.
Stayed 2 nights in Nov 2022
Verified

4/10 Poor

marcia

ThThe pictures online were very misleading. The room we had was very small. The fire detector wasn’t working( we know because the back was off it and only one battery was in it when it needed .
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

SURJEET

Disliked: Cleanliness, property conditions & facilities, communication
Heating faulty & not working properly, dirty , ceiling paint falling .
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Dathan Phineas

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Bathroom sink didn’t drain.
Verified

2/10 Terrible

KYLE

Disliked: Room comfort, communication

Do not stay here

Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, room comfort

The worst possible experience!

It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Clara

Disliked: Cleanliness, room comfort, communication

Mauvaise expérience

Expérience catastrophique. Mise à part que les photos sont identiques l’environnement (hôtel, couloirs) reste vétuste. En étant dans un appartement le bruit des autres vous empêche de dormir car les murs sont très fin. Manque de matériels dans la cuisine. Une table plus que minuscule pour 5 personnes ou l’on ne peut manger qu’à 2. C’est un hôtel pour faire de l’argent et non pour le confort. Je ne recommande pas du tout le Macy’s empire.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy satisfecha
Stayed 1 night in Jun 2024
Verified

8/10 Good

Haruka

Liked: Cleanliness, communication
Disliked: Amenities
受付の方が親切でした、周りにも多くの店があり楽しい時間を過ごすことができました。 アメニティが充実していたらよりよかったです。 ありがとうございました！
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Gabrièle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parfait pour les familles ! Rapport qualité-prix excellent! Super bien placé! Je recommande!
Stayed 3 nights in Aug 2023
Verified

8/10 Good

christophe

Liked: Cleanliness, room comfort, communication

bien placé

bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.
Stayed 8 nights in Jun 2023
Verified

2/10 Terrible

Lilyaliya

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Floriane

Liked: Cleanliness, room comfort, communication

Super séjour

Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.
Stayed 7 nights in Apr 2023
Verified

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities, communication
Propiedad dificil de encontrar, efectos eléctricos defectuosos,etc.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities, communication
La zona de lo más bien , puede salir uno caminando y encontrar todo lo necesario al rededor , me sentí segura en la zona , el servicio muy agradable , creo que basado a mis necesidades , estuvo de lo más bien , limpio el lugar . Lo recomiendo yo volveré siempre ahí .
Stayed 1 night in Aug 2022
Verified

8/10 Good

Leon

Liked: Cleanliness, communication
Het is een klein appartement maar ligt goed centraal, midden in Manhattan en bij al het belangrijke openbare vervoer.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encanto el apartamento, esta ubicado en un lugar super bueno, cerca de todo. La sra que nos atendio fue muy amable
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Young

Disliked: Amenities, property conditions & facilities, communication
Everything was bad.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Madhusudan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Affordable stay in NYC. Walkable from Empire State Building and close to 34th and Penn and 34th Herald Square subways. Good for groups of 4-5 adults
Stayed 3 nights in Mar 2022
Verified

8/10 Good

ana lourdes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Over all is good and Fernanado is very accommodating
Stayed 4 nights in Mar 2022