- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
There was a staff at the front desk that was very rude during the night, however, never got the name. We had arrived from eating out, with a family member of mine that came to see us and we were making plans to go out to time square late at night. I and my friend who had booked were getting to go out again while my friend waited for us to finish, the staff called our room not once but twice telling us we couldn't have my family member be there and even accused us of having four people in the room. He demanded her to leave. It was very rude and uncalled for, we couldn't even get ready and became annoyed that we canceled our plans to go out due to my family member been kicked out. Besides that experience everything else was good.