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Kixby

4.0 star property
Travelers enjoy Manhattan's vibrant energy from the rooftop terrace with skyline views or while relaxing with expertly crafted drinks at two stylish bars

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Photo gallery for Kixby

Exterior - Kixby (New York)
Exterior detail - Kixby (New York)
Lobby - Kixby (New York)
2 bars/lounges, rooftop bar, cocktail bar - Kixby (New York)
Lobby sitting area - Kixby (New York)
Kixby offers a modern retreat in Manhattan near Herald Square. Guests enjoy city views from the rooftop terrace, drinks at two bars, and gym access. Attentive staff provide laundry services and luggage storage for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

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Showing 3 of 3 rooms

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(88 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(180 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Kixby is near a metro station. Macy's and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Herald Square and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 34 St. Station (Herald Square) is just steps away and 42 St. - Bryant Pk. Station is 5 minutes by foot. Visit our New York travel guide
Map
45 W 35th St, New York, NY, 10001

What's nearby

  • Macy\'s which includes signage, street scenes and a city
    Macy's
    2 min walk - 0.1 miles
  • Greeley Square Park, New York City, with no people due to covid-19 virus social distancing and Pandemic lockdown.
    Herald Square
    2 min walk - 0.1 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    5 min walk - 0.3 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    8 min walk - 0.4 miles
  • NewYork_MadisonSquareGarden_6291778_8
    Madison Square Garden
    8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square)
    1 min walk
  • New York W 32nd St. Station
    4 min walk
  • LaGuardia Airport (LGA)
    30 min drive

Restaurants

  • Capital One Cafe
    2 min walk
  • Monarch Rooftop
    1 min walk
  • Keens Steakhouse
    2 min walk
  • Taco Bell
    2 min walk
  • Tonchin New York
    4 min walk

About this property

Kixby

Upscale hotel near Herald Square
Located close to Empire State Building and Macy's, Kixby provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Lot 15 @ Kixby, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
  • Continental breakfast (surcharge), an elevator, and a 24-hour front desk
  • A front-desk safe, a vegetable garden, and smoke-free premises
  • A porter/bellhop, coffee/tea in the lobby, and a computer station
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with streaming services and cable channels
  • Mini fridges, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Is Kixby pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Kixby?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Kixby?

Check-out is at 11:00 AM.

Where is Kixby located?

Located in Manhattan, this hotel is steps from Herald Square and Empire State Building. Macy's and Times Square are also within 10 minutes. 34 St. Station (Herald Square) is only a 2-minute walk and 42 St. - Bryant Pk. Station is 5 minutes.

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Reviews

Kixby Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1341 out of 1783 reviews
Rating 8 - Good. 306 out of 1783 reviews
Rating 6 - Okay. 86 out of 1783 reviews
Rating 4 - Poor. 22 out of 1783 reviews
Rating 2 - Terrible. 28 out of 1783 reviews

Reviews

10/10 Excellent

Karen N

Liked: Cleanliness, property conditions & facilities
Room spotless; accommodating front desk; wonderful staff. Love the location.
Stayed 3 nights in Feb 2026

10/10 Excellent

Joshua

Friendly staff, clean rooms, and great location!
Stayed 1 night in Jan 2026

10/10 Excellent

Peter Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic and the staff were very helpful, location was perfect also.Great restaurant in the hotel also.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Super helpful staff and the rooms have great design with the most comfy beds. We had the best time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Great value and wonderful staff..
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and quiet. Great location and wonderful boutique hotel. Loved the water filling stations and the bar
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Large, spacious room, very clean, staff especially Jose and Grace were friendly and particularly helpful. Housekeeping put clean sheets on the bed daily!!. Great place to stay at a reasonable price
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Loved our stay location was excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chandrasekhar

Liked: Cleanliness, staff & service, amenities
Great location- nice rooms, friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Vivek

Liked: Cleanliness, amenities, property conditions & facilities
Room and service was better and the location is awesome.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Clean rooms, great staff, extremely easy access to the subway and walking distance to most highlights. We had an awesome stay!
Stayed 2 nights in Dec 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Possibly the best value for a basic, clean, modern hotel room I've found in midtown. The room is the usual NY small affair but the bathroom is quite nice. The main attraction is the outstanding midtown location, ez walk to everything one comes there for
EZ walk to the Garden and Westminster Dog Show
Stayed 1 night in Feb 2026

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Good location, nice staff and clean rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast only but lots of food choices close y
Stayed 4 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, lovely facility and great service. 2nd staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. Engaging and attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and super staff. Loved it
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable large room in a great location in Midtown. We were right by Herald Square and the subway station. easy wal to Penn Station as well. Nice amenities water/coffee in lounge. I would recommend and stay again
Stayed 3 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Wondering staff and prime location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, amenities
Well located boutique hotel with a very professional staff. My room was very comfortable and I enjoyed my stay at the Kixby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Great location. And helpful, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was spotless and cleaned every day
Stayed 5 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Large, quiet, clean rooms. Water refilling stations and coffee available. Wonderful staff.
Stayed 2 nights in Dec 2025