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Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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View from property
Lobby
Terrace/patio
Lobby sitting area
Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

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Showing 3 of 3 rooms

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Lux King

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
45 W 35th St, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Grand Central Terminal - 11 min walk - 0.6 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Yoon Haeundae Galbi - ‬4 min walk
  • ‪Cho Dang Gol - ‬1 min walk

About this property

Kixby

Hotel near Herald Square
Located close to Empire State Building and Macy's, Kixby provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), luggage storage, and a 24-hour front desk
  • A porter/bellhop, an elevator, and multilingual staff
  • A front-desk safe, smoke-free premises, and a computer station
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 61 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap
  • Lot 15 Bar and Lounge
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Is Kixby pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Kixby?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Kixby?

Check-out is at 11:00 AM.

Where is Kixby located?

Located in Manhattan, this hotel is steps from Herald Square and Empire State Building. Macy's and Broadway are also within 10 minutes. 34 St. Station (Herald Square) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1031 out of 1438 reviews
Rating 8 - Good. 286 out of 1438 reviews
Rating 6 - Okay. 78 out of 1438 reviews
Rating 4 - Poor. 22 out of 1438 reviews
Rating 2 - Terrible. 21 out of 1438 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay!
Stayed 2 nights in May 2025

10/10 Excellent

Yadiel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for grab a drink in the Rooftop or Stay for the nights. Awesome location
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Amenities
Excellent hotel when visiting NY. Close to everything and Staff the BEST
Stayed 3 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Yemi

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly situated in a midtown. Hotel is really clean and staff is extremely helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee and soda room!
Stayed 3 nights in May 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Danyell

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly and helpful staff, bed was very comfortable. Loved our stay at the Kixby Hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful and located in a great area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy hotel. The workers were very kind and helpful, and the location was perfect for our trip. Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problems with our stay. We loved the option of leaving our luggage before and after check in as well.
Stayed 3 nights in May 2025

10/10 Excellent

Allen stuart Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and super on every level
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the clean, comfortable, and quiet rooms. Will definitely stay again if I make it back to NYC.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean, comfortable, and convenient!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff!
Stayed 2 nights in May 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but cute! We love the amenities and the staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained boutique hotel on 35th Street which was in convenient walking distance to shopping, restaurants, and Empire State Building. Friendly and helpful staff, nice room with comfy bed and clean, rainfall shower. Complimentary water bottles and free water (2nd floor) was a great perk.
Stayed 1 night in May 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. The staff was friendly and very helpful. I think this will be our go-to accomodations in NYC from now on!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Amenities
Great location, lovely staff, clean rooms. Absolutely no complaints. Would definitely recommend The Kixby.
Stayed 7 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Hotel staff very friendly. Will definitely return to this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Personnel are very kind and performed!
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff were great - good recommendation for lunch at Alfred’s Diner and thanks for giving us an extra hour for checkout so we could spend some time at the ESB.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great hotel in a convenient location.
Stayed 2 nights in Mar 2025