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Hyatt House New York/Chelsea

3.5 star property
Travelers wake up to a satisfying breakfast buffet before exploring the vibrant Manhattan neighborhood or taking in breathtaking city views from the rooftop terrace

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Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout drapes, soundproofing - Hyatt House New York/Chelsea (New York)
Terrace/patio - Hyatt House New York/Chelsea (New York)
In-room safe, desk, blackout drapes, soundproofing - Hyatt House New York/Chelsea (New York)
Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing - Hyatt House New York/Chelsea (New York)
Restaurant - Hyatt House New York/Chelsea (New York)
Hyatt House New York/Chelsea provides a modern retreat in the heart of Manhattan. Guests can maintain their fitness routines at the 24-hour gym while enjoying the convenience of a central location that puts the city's attractions within easy reach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower) | In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Bathtub Grab Bars (ADA Kitchen)

Shower, designer toiletries, hair dryer, towels

Studio Suite, 2 Queen Beds, Bathtub Grab Bars (ADA Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hyatt House New York/Chelsea is near a metro station. Travelers who have shopping on the agenda can visit Macy's and Times Square. Empire State Building is another place to visit that comes recommended. Visit our New York travel guide
Map
815 Ave of the Americas, New York, NY, 10001

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    5 min walk - 0.3 miles
  • TADA! Youth Theater
    3 min walk - 0.2 miles
  • The Jazz Gallery
    3 min walk - 0.2 miles
  • Greeley Square
    3 min walk - 0.2 miles
  • Fashion Institute of Technology
    5 min walk - 0.3 miles

Getting around

  • 28 St. Station (Broadway)
    2 min walk
  • New York W 32nd St. Station
    4 min walk
  • Teterboro, NJ (TEB)
    19 min drive

Restaurants

  • McDonald's
    1 min walk
  • Skirt Steak
    1 min walk
  • Starbucks
    2 min walk
  • L'Amico
    2 min walk
  • Luckin Coffee
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt House New York/Chelsea pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 68 per day.

What time is check-in at Hyatt House New York/Chelsea?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt House New York/Chelsea?

Check-out is at noon.

Where is Hyatt House New York/Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Macy's and Empire State Building. Times Square is 0.7 mi (1.1 km) away. 28 St. Station (Broadway) and 28 St. Station (7th Av.) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House New York/Chelsea Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, very helpful staff, area is good.
Stayed 4 nights in May 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in the city , friendly staff , nice breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. And the staff was politeness was unique. From the reception to the kitchen from 1 to 10 , I give 11. As I said , everything was amazing! I do recommend, and I really will be back when I have the chance .
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a relaxing stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Amazing staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Suzy Victoria Monka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room! The room was very large compared to others I’ve stayed in nyc in the past. Kitchenette and large bathroom! Convenient access to transport and food options around!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Gareth

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The breakfast was BAD!! Plastic tasting scrambled "eggs", reformed bacon, acid-reflux inducing french toast. The coffee was homeopathic - looked and tasted like brown tinted water. We had the breakfast for the first day, then never went back! The room was pretty good, but the windows were dirty. Bed was comfortable. Shower worked well.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Simran Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing comfortable bed, the area is right in the middle of downtown which is nearby to all attractions
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Girlie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly receptionist, close to attractions
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bernard

Liked: Property conditions & facilities
Clean room, nice breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, quiet and comfortable. Breakfast was hot and fresh and lots of options and staff were friendly and helpful! Will stay here again next time!!!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice. The room was clean. Breakfast was good.
Bedroom
View from 19th floor bedroom
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We had an issue with a shower the first morning but the staff quickly resolved it and were very accommodating. Would love to stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were greeted with smiles. The staff was absolutely amazing. The manager was personable- super friendly and made us feel welcome. It was such a pleasure. If I could give a hundred stars- I would! The rooms were clean- big for NYC and the views were absolutely stunning. We had the best time in NYC and having a wonderful place to stay really made our whole trip something we will never forget! Thank you!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities
Great location and great hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and the place was always clean, everyone was so kind and helpful. Very welcoming.
Bed was very big and spacious and room was bigger than I expected for a NY room and very nice view
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast room great. King room big enough. Staff friendly and helpful. Thanks.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
The room and hotel was so clean it was incredible. The staff was kind, friendly, and willing to help. There were many of options for breakfast. Overall, this was a prime spot with easy access to downtown New York.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Awesome view. Staff was extremely friendly and helpful. Overall great stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay that is convenient to food and tourist attractions.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Iwona

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and attentive. Breakfast hugely exceeded our expectations! Great location too. Well done Hyatt. We will be back.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and room was big
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and good location near multiple subway stations.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fast, easy check-in. Clean room. Delicious breakfast.
Stayed 2 nights in Dec 2025