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Hyatt Herald Square New York

4.0 star property

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Photo gallery for Hyatt Herald Square New York

A rooftop bar with outdoor seating, a bar counter, and a city view. - Hyatt Herald Square New York (New York)
Lobby - Hyatt Herald Square New York (New York)
View from property - Hyatt Herald Square New York (New York)
The entrance of the Hyatt Herald Square hotel with a glass facade, a covered entrance, and a sign above the doors. - Hyatt Herald Square New York (New York)
2 bars/lounges, rooftop bar - Hyatt Herald Square New York (New York)
Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (with Shower)

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a TV, a seating area with a bench, a small table, a lamp, and a window with curtains.

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a sofa, a small table, and a window with curtains.

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hyatt Herald Square New York is in the entertainment district and near a metro station. Times Square and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Central Park. Macy's and Empire State Building are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our New York travel guide
Map
30 W 31st St, New York, NY, 10001

What's nearby

  • 5th Avenue
    5th Avenue
    2 min walk - 0.1 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    3 min walk - 0.2 miles
  • Macy's
    Macy's
    5 min walk - 0.3 miles
  • Greeley Square
    2 min walk - 0.1 miles
  • TADA! Youth Theater
    3 min walk - 0.2 miles

Getting around

  • New York W 32nd St. Station
    3 min walk
  • 28 St. Station (Broadway)
    4 min walk
  • LaGuardia Airport (LGA)
    32 min drive

Restaurants

  • Nana’s Green Tea
    2 min walk
  • Woorijip
    4 min walk
  • Jongro BBQ
    3 min walk
  • Ambassadors Clubhouse
    1 min walk
  • Electric Shuffle NYC
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much is parking?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Herald Square New York Reviews

9.4

Exceptional

9.4

Cleanliness

9.8

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ana Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great service and location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office guy we dealt with was awesome. Very helpful and brought a great sense of humour. Really liked our stay and added to our weekend in NY. Go Knicks !!!!
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Antonio

Stayed 1 night in May 2026
Verified

10/10 Excellent

Ling Ling

Stayed 6 nights in May 2026