Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

Exterior
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
View from property
Lobby
Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Laundry
  • Gym

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Serves dinner and happy hour

New York Marriott Downtown

Manhattan
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,000 reviews
New York Marriott Downtown

About the neighborhood

Map
30 W 31st St, New York, NY, 10001

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles
  • Rockefeller Center - 3 min drive - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Grace Street Coffee & Desserts - ‬4 min walk
  • ‪Turntable Bar & Karaoke - ‬3 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk

About this property

Hyatt Herald Square New York

Upscale eco-certified hotel near Empire State Building
Located close to Macy's and Grand Central Terminal, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and a TV in the lobby
  • A computer station, luggage storage, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch HDTVs with satellite channels
  • Mini fridges, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this eco-certified hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hyatt Herald Square New York Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

8/10 Good

HUSEYIN

Liked: Cleanliness, staff & service, amenities
Nice hotel, in a good location.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and location for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian

Liked: Cleanliness
It’s a great place to stay
Stayed 2 nights in Mar 2025

8/10 Good

BIlly

Liked: Cleanliness
It was an okay experience staying here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and safe place, 2 minutes walking to KTown and 7 to NY Penn Station. Staff friendly and helpful. Will definitely be staying here again when we’re back in NYC.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It’s close to everything and walkable. I will definitely stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Jasmine A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walking distance to restaurants and other attractions was very accessible
Stayed 4 nights in Jul 2025

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

8/10 Good

Joanna

Liked: Cleanliness
Amazing location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mayka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and great amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jefferson the Front Desk Manager was truly amazing at checkout /Check in . He checked in a few time to make sure all was good ! Great stay!
Stayed 1 night in Aug 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with anything needed walkable The rooms are a bit worn down but overall great and even got a birthday card from the team which was lovely
Stayed 5 nights in Jul 2025

10/10 Excellent

Suryono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Zinoviy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere, courteous helpful staff, dining options, surroundings
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Empire State Building and Madison Square Gardens, but literally everything is walkable distance. The hotel is clean and quiet, it really is a great location, venue, and price.
Stayed 4 nights in Jun 2025

8/10 Good

Chieko

Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the places in Manhattan where for sure we’ll stay again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Devinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very close to Empire State Building
Stayed 2 nights in Aug 2025

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and location, staff was excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Majdolin

Liked: Cleanliness, amenities, property conditions & facilities
An amazing location at the heart of Koreatown where you can gind great dining and shopping. Furthermore if you go to the rooftop you can enjoy incredible dinning experience with the most beautiful view to the Empire State Building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Stayed 5 nights in Aug 2025

6/10 Okay

Britany

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t able to check in earlier but the stay wasn’t bad at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect walking distance to many places ! We loved how small it was ☺️
Stayed 4 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were friendly and kind. Location of the hotel is really great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kai Kathryn LaFrances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were friendly and extremely helpful, the hotel is a prime location for visitors walking distance to many of the major attractions
Stayed 3 nights in Mar 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.