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Hotel Hugo

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Photo gallery for Hotel Hugo

A rooftop bar with a city skyline view, wooden deck, outdoor seating, and a bar area with stools. - Hotel Hugo (New York)
A cocktail on a wooden table with a city skyline and river in the background. - Hotel Hugo (New York)
A high-rise hotel lobby with a large seating area, a potted plant, and a city view through large windows. - Hotel Hugo (New York)
A reception area with a green wall, a reception desk, a sofa, and a bar area. - Hotel Hugo (New York)
The exterior of Hotel Hugo with a modern facade, large windows, and a welcoming entrance. - Hotel Hugo (New York)
Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly hotel near Hudson River Park

Located close to Washington Square Park and Whitney Museum of American Art, Hotel Hugo provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine café, Felix Roasting Co., offers breakfast, brunch, lunch, dinner, and al fresco dining. Guests can also expect to find an outdoor entertainment area, 3 bars and a 24-hour gym.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wooden wardrobe.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A wooden desk with a red desk lamp, a white notepad, and a pen.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

A hotel room with a bed, a desk with a chair, a TV, and a painting on the wall.

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

A hotel room with two beds, wooden headboards, a desk, and a large window with blinds.

Deluxe Double Room (Double Double)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel Hugo is in a shopping district and near a metro station. Brookfield Place and Bloomingdale's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hudson River Park and Washington Square Park. Traveling with kids? Don't miss Chelsea Piers. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our New York travel guide
Map
525 Greenwich Street, New York, NY, 10013

What's nearby

  • Holland Tunnel with traffic lights and toll booths.
    Holland Tunnel
    1 min walk - 0.1 miles
  • A cityscape with a prominent skyscraper in the background, surrounded by trees and a pedestrian walkway.
    Hudson River Park
    3 min walk - 0.2 miles
  • An ornate stone archway with intricate carvings, surrounded by modern high-rise buildings and a red brick building.
    New York University
    10 min walk - 0.6 miles
  • A city park with an archway, trees, and a fountain.
    Washington Square Park
    13 min walk - 0.7 miles
  • Spring Street Park
    5 min walk - 0.3 miles

Getting around

  • Spring St. Station (Vandam St.)
    6 min walk
  • New York Christopher St. Station
    9 min walk
  • LaGuardia Airport (LGA)
    33 min drive

Restaurants

  • Ear Inn
    1 min walk
  • Sweetgreen
    2 min walk
  • Tauro Restaurant
    3 min walk
  • Kiko
    1 min walk
  • Adoro Lei
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel Hugo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75.00 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 55 per day.

What time is check-in at Hotel Hugo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hugo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Hugo located?

This family-friendly New York hotel is located in the business district, within a 15-minute walk of Hudson River Park and Washington Square Park. Whitney Museum of American Art and Brookfield Place are also within 1 mi (2 km). Spring St. Station (Vandam St.) is 6 minutes by foot and Houston St. Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hugo Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We enjoyed the rooftop bar and convenience of the cafe.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff, the hotel, the bar, the food. Will be back.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Rooftop Bar is great. The staff are super friendly.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were nice . Roof top bar was very nice and great views . A pretty quiet and safe area .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! room was spacious and location was great!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff. It exceeded my expectations!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice to have coffee downstairs
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy this boutique hotel while in NYC. The location is great and near shopping, restaurants and the west side hwy. The hotel is always clean and well maintained. Some of the rooms have a view. There is a lovely rooftop bar upstairs with spectacular views. The staff is always friendly and I appreciate the 12 pm check out vs most of the other hotels with 11 am check out.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, great location and good value. Stayed here for a conference in Soho and had no complaints. Great rooftop bar with amazing view. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool people at the reception, easy to deal with-excelelnt with facilitating few things!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I loved the area. The hotel was clean, bed were comfortable. I would recommend staying there.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, cafe restaurant had great food.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, air air condition, good view, convenient location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location, desk staff is always great! Property is clean. Three guests were staying only robes for two, and slippers for two. Elevators are sometimes a wait, but overall this hotel is very good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Really enjoyed it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this hotel : close to the Hudson (5min walk) and 10’ to Springstreet for restaurants and shopping. The hotel has also a nice bar at the 19th floor and even a rooftop (with horrible noisy music) one floor ahead… the rooms are quite expensive but nicely decorated with excellent beds.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms and comfortable bed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was amazing! Very friendly staff and amazing amenities with tons of great views!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, lovely staff. We’ll use it again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great service great staff and location !!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, clean and comfortable, good breakfast/dining options
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Hugo is beautiful, comfortable, and perfectly located, but hands down, the staff made the stay for me. There is something special about being in a space where people actually see you, acknowledge you, and make you feel like you belong. Everyone I encountered was warm, helpful, and genuinely pleasant. Beautiful hotels are easy to find; genuine hospitality is not. The hotel itself added to the experience. I loved being able to take in the city from above—the views give you that unmistakable New York feeling without having to leave the hotel. The rooftop/bar was a great space to sit, have a drink, look out over the city, and enjoy where I was instead of feeling like I needed to immediately run to the next thing. And the location worked beautifully for the way I travel. I walk. A lot. I was able to step outside and actually experience the neighborhood, get where I was going, explore, eat, wander, and come back without the hotel feeling disconnected from my trip. That combination matters to me: a beautiful space, a great view, a location that lets me experience the city on foot, and people who make the place feel good when I return. I would absolutely stay at Hotel Hugo again—and the staff is a very big reason why.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Amenities
Great hotel, comfortable and clean
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Great location ! Took all day to clean the room each day , so not happy about that , when we finally got into our room first day there was leftover food in the fridge . The staff was very friendly , but not sure if I would stay there again
Stayed 3 nights in May 2026