6/10 Okay
Martha
Traveled with group
Apr 18, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have stayed at Hotel Edison each time I have been to NYC, commencing in 1979. The new bathroom fixtures are very nice, although it could use a couple more hooks for hanging damp towels. My room, however, was shabby. Neither of the reading lamps over the bed work. The baseboard and desk are badly "dinged" and need repainting/staining. The carpet is old and needs to be replaced. The remodeling of the lobby and restaurants is nice. More attention to the condition of individual rooms needs to be paid. The next time I come to the theatre district, I'm going to shop around to see what else is available for a single traveler. I have loved the Edison, but shabby rooms are depressing. The only reason "staff and service" did not receive five stars was that I inadvertently locked myself out of my room one evening and a gentleman behind the desk, a man without humor, treated me like I was an idiot. All the ladies were very nice at check-in and check-out, as were the cleaning folk and the servers in the restaurants and bar. The location smack in the middle of the theatre district is great.
Martha
Stayed 3 nights in Apr 2024