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Aparthotel

Hotel and the City-Midtown

4.0 star property

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Photo gallery for Hotel and the City-Midtown

City Apartment | View from room - Hotel and the City-Midtown (New York)
Premium Studio | Hypo-allergenic bedding, individually decorated, individually furnished - Hotel and the City-Midtown (New York)
Premium Studio | City view - Hotel and the City-Midtown (New York)
City Apartment | Living area | 32-inch Smart TV with satellite channels, TV - Hotel and the City-Midtown (New York)
Premium Studio | Terrace/patio - Hotel and the City-Midtown (New York)
In the heart of Midtown, Hotel and the City-Midtown offers a convenient retreat with laundry facilities, in-room WiFi, and express check-out. Guests rave about the helpful staff and location near iconic landmarks like Madison Square Garden. With concierge services, luggage storage, a 24-hour front desk , ATM/banking services you'll feel right at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Signature Apartment

Signature Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Signature Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment

Superior Apartment | Living area | 32-inch Smart TV with satellite channels, TV

Superior Apartment

  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for City Apartment

City Apartment | Living area | 32-inch Smart TV with satellite channels, TV

City Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Apartment

Standard Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed
  • Free WiFi

View all photos for Duplex

Duplex | Living area | 32-inch Smart TV with satellite channels, TV

Duplex

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bunk Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Elite Studio

Elite Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Elite Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bunk Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Signature Studio

Signature Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Signature Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed
  • Free WiFi

View all photos for Exclusive Studio

Exclusive Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Exclusive Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Family Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Grand Studio

A compact studio apartment with a kitchenette, a bunk bed, a dining area, and a brick accent wall.

Grand Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Studio

Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel and the City-Midtown is near a metro station and near theme parks. Times Square and Rockefeller Center are notable landmarks, and if an activity is on the agenda, check out Cape Liberty Cruise Port. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
View more Aparthotels in New York
Map
38 West 31st Street, New York, NY, 10001

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    2 min walk - 0.1 miles
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    3 min walk - 0.2 miles
  • A busy street scene in front of Macy's with people walking and street vendors.
    Macy's
    5 min walk - 0.3 miles
  • A sculpture of a bird on a pedestal surrounded by a flower garden and outdoor seating.
    Herald Square
    5 min walk - 0.3 miles
  • Greeley Square
    2 min walk - 0.1 miles

Getting around

  • New York W 32nd St. Station
    2 min walk
  • 28 St. Station (Broadway)
    4 min walk
  • Teterboro, NJ (TEB)
    19 min drive

Restaurants

  • Nana’s Green Tea
    1 min walk
  • Jongro BBQ
    3 min walk
  • Ambassadors Clubhouse
    1 min walk
  • Electric Shuffle NYC
    2 min walk
  • Turntable Bar & Karaoke
    3 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel and the City-Midtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel and the City-Midtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel and the City-Midtown?

Check-out is at 11:00 AM.

Where is Hotel and the City-Midtown located?

Located in Manhattan, this aparthotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

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Reviews

Hotel and the City-Midtown Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.4

Property conditions & facilities
Rating 10 - Excellent. 304 out of 577 reviews
Rating 8 - Good. 174 out of 577 reviews
Rating 6 - Okay. 56 out of 577 reviews
Rating 4 - Poor. 20 out of 577 reviews
Rating 2 - Terrible. 23 out of 577 reviews

Reviews

Verified

10/10 Excellent

JinOh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Joan

Liked: Cleanliness, check-in, communication, listing accuracy
This was our second visit within a year. The rooms are fine - extremely clean and comfortable if somewhat utilitarian. The hotel has absolutely no amenities, so it seemed a bit pricey considering that we reserved six weeks in advance. Last fall we only paid about 75% of what we paid this spring.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Emely

Liked: Cleanliness, check-in, communication, listing accuracy
Very good communication with host and reply’s fast to anything you needs. Food around the hotel and everything is close and walkable
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, very responsive host, and the room was in excellent conditions!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gianna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing! Very responsive and the room was exactly as pictured. A perfect stay for a larger group!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay and friendly staff. Room was clean and as advertised. Great location. Will definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very accommodating and friendly! The room was small but it was comfortable and very conveniently located!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Delaney

Liked: Cleanliness, property conditions & facilities, communication
Very nice and clean property!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our 2nd year staying here...it's convenient, easy check in/out, and they hold your luggage on the front or back ends of your stays. Rooms are clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Italia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and welcoming! Our room was very clean. Hotel is accessible to many areas and very close to everything. I would stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort, communication
We loved this place!! Super cute, EXCELLENT location!!! Perfect for our needs.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to everything and great location staff was efficient and accomodating as per request.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved our stay. Location was perfect. Room was a great size. Beds so comfortable. It was great having a little kitchen to be able to cook a couple of meals. Check-in process was so easy. Highly recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ann-Julie

Liked: Amenities, property conditions & facilities, communication
The location is great, the room is very functional. It's not the cleanest (stains on the comforters and curtains) and the kitchen has barely the necessities, but it's quite good for the price.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Affordable and good for a few nights in the city. Location was close to a lot of attractions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Margot

Liked: Cleanliness, property conditions & facilities
The location is wonderful. Very accessible to all the tourists destination.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment hotel was clean, comfortable and had a great bathroom and cozy beds and was the perfect size for our group of 5! It was close to everything. The host was very responsive to questions. The only thing that was less easy than a regular hotel was having them hold our bags the next morning after checkout. We had to wait awhile for staff to arrive in order to drop them off, where hotels have staffing 24 hours. It was a great stay, nonetheless and we'd recommend it to anyone with a larger group!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kendra

Liked: Amenities, property conditions & facilities, communication
Great location. Great accommodations
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great option great area
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, room comfort, communication

Enjoyed our stay!

Super cute and pretty spacious for nyc! Staff was accommodating and helpful!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

ANGELICA

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a very convenient location, close to Ktown and Midtown Manhattan and the train station. Luggage storage for free was a plus! We were able to sleep confortably and thr sheets were clean and crisp! Will definitely come back here!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, communication
This is my new favorite location to stay in the city, I look forward to my future trips here!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities, communication
Location was great for seeing the sites during Christmas time.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was cute and extremely clean. Staff was helpful. Easy walk to the squares and shopping to the south , Penn Station and Times Square. Would stay here again.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
While the staff was good, check-in was easy, room was clean, my only problem is the constant slamming of doors by other guests and loud talking in the halls all night and all morning and it’s no way to avoid hearing it if you are a light sleeper. Checkout was easy also. But the hotel served it’s purpose
Stayed 1 night in Jan 2026