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Hotel 309

Property class: 2

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Photo gallery for Hotel 309

A building with a large arched entrance, numbered 309, and a metal railing in the foreground. - Hotel 309 (New York)
A building with a black entrance, numbered 309, and a red fire hydrant in front. - Hotel 309 (New York)
A hotel room with a brick wall, a bed with a headboard, two bedside tables with lamps, a chair, and a television on a stand. - Hotel 309 (New York)
A compact hotel room with a kitchenette, a sofa, a bed, and a patterned rug. - Hotel 309 (New York)
A reception area with a person seated behind a counter, a wall-mounted bookcase, and a framed cityscape painting. - Hotel 309 (New York)
Close to Madison Square Garden and New York University, Hotel 309 provides amenities like a garden. Stay connected with free WiFi in public areas.

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Kitchen

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room with Shared Bathroom

A hotel room with a brick wall, a bed with white bedding, a patterned throw, a nightstand with a lamp, and a framed picture above the bed.

Economy Room with Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Private Bathroom

A hotel room with a brick wall, a large bed with white bedding, two bedside tables with lamps, a chair, and a desk.

Standard Room with Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel 309 is near a metro station. Rockefeller Center and One World Trade Center are notable landmarks, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Visit our New York travel guide
Map
309 W 14th St, New York, NY, 10014

What's nearby

  • A wall of wooden signs pointing to various local businesses.
    Chelsea Market
    2 min walk - 0.1 miles
  • A busy street with cars, pedestrians, and various storefronts including a pizzeria and a restaurant.
    Bleecker Street
    5 min walk - 0.3 miles
  • A city street with a pedestrian bridge, buildings, and cars.
    The High Line Park
    6 min walk - 0.4 miles
  • An ornate stone archway with intricate carvings, surrounded by modern high-rise buildings and a red brick building.
    New York University
    11 min walk - 0.6 miles
  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    11 min walk - 0.6 miles

Getting around

  • 8 Av. Station (W 14th St.)
    1 min walk
  • New York 14th St. Station
    8 min walk
  • John F. Kennedy Intl. Airport (JFK)
    63 min drive

Restaurants

  • Grace's
    1 min walk
  • Sappeisan
    2 min walk
  • Ramen Ishida Chelsea
    2 min walk
  • Jack's Wife Freda
    3 min walk
  • Xi'an Famous Foods
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property provides air conditioning in summer and heating in the winter.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Check-out is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market and The High Line Park. New York University and 5th Avenue are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 309 Reviews

6.2

6.0

Cleanliness

7.6

Location

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 189 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 171 out of 1003 reviews
Rating 2 - Terrible. 212 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! The staff was wonderful. Definitely will be back.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. No elevator and room needs to be clean.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They held our bags after checkout and the staff was wonderful!!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
no elevator so be prepared to take luggage up & down stairs. Shared bathrooms but they were well kept and clean. Pretty sure the place is haunted.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t listen to most reviews, this place was a great stay! My dad, mom and I stayed here for 3 nights and the location was AMAZINGG!! The room itself was clean and cold during the hot weather. Definitely recommend staying here.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff..great location. Great price. Will be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was extremely helpful!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The cat was very helpful and showed us to our room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and extremely friendly. Was able to check in a bit early. Housekeeping was very attentive and checked in if anything was needed. Truly nice hotel in a great area in Manhattan. Felt like home and truly recommend to all looking for an affordable place to stay in NY!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, room was clean, love having a kitchenette. Great location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
cool pinch area with ping pong! great location
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator so be ready to walk but if ur in the city the walk up won’t make a difference. Very clean and nicely maintained.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I thought it was very good for the price. I got a room with shared bathroom (which was the only reason for the cleanliness not being 5/5) but it still had sink, microwave, and fridge in the room which was not too cramped considering the location. Premium location just a few feet away from the subway. Staff went above and beyond for me. Back patio was also nice to have.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was fine, and the bathrooms were clean as they are public bathrooms, but they do not clean the sheets or bed. I have never had worse acne after my three day trip because they don’t clean the sheets probably after you leave as well. The air-conditioning in our room also wasn’t able to be changed and it didn’t seem like it was getting any cooler.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect, and the staff were super friendly. I had an interaction with the manager, and he was professional and helped resolve the issue. I’m truly grateful for his assistance.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room being available on the first floor. We will be back again for our first floor 2 beds/kitchen & private bathroom. Also love that the hotel is centrally located between lower Manhattan & Central Park. Only downside is didn’t have wash clothes but we used disposable dish wipes & we’ve never heard of a stories building with no elevator. Looking forward to returning.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on a great place. Everything is just few stops with subway. The rooms are of decent size and great for few nights trip. The subway entry is on a walking distance right nearby. The staff members are all friendly and will help you if you have to leave luggage before check in time. The bathrooms are clean as well. A good place for short trips.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean room. Great location. However the lack of an elevator is inconvenient. Five floors without one is hard for this old woman
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location next to the subway station. Room was clean and comfortable. Air conditioners a bit dated, but they got the job done. Patio area is a nice place to hang out.
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but that’s it. The location of this hotel is absolutely exceptional, but unfortunately, everything else was really disappointing.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026