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Hotel 309

2.0 star property
A peaceful garden sanctuary in the middle of Manhattan, just steps from Madison Square Garden and NYU - a rare find in the bustling city

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Photo gallery for Hotel 309

Terrace/patio - Hotel 309 (New York)
Reception - Hotel 309 (New York)
Standard Room | Living area | TV - Hotel 309 (New York)
Front of property - Hotel 309 (New York)
In-room safe, blackout drapes, iron/ironing board, WiFi - Hotel 309 (New York)
Hotel 309 offers a quiet NYC corner with a garden retreat. Travelers appreciate the 24-hour front desk, public WiFi, laundry assistance, secure luggage storage, and help with booking tours and tickets for easy city exploration.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room with Shared Bathroom

Economy Room with Shared Bathroom | In-room safe, blackout drapes, iron/ironing board, WiFi

Economy Room with Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Private Bathroom

In-room safe, blackout drapes, iron/ironing board, WiFi

Standard Room with Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel 309 is near a metro station. Rockefeller Center and One World Trade Center are notable landmarks, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Visit our New York travel guide
Map
309 W 14th St, New York, NY, 10014

What's nearby

  • Chelsea Market
    Chelsea Market
    2 min walk - 0.1 miles
  • Bleecker Street
    Bleecker Street
    5 min walk - 0.3 miles
  • The High Line Park
    The High Line Park
    6 min walk - 0.4 miles
  • Hudson River Park
    Hudson River Park
    6 min walk - 0.4 miles
  • New York University
    New York University
    11 min walk - 0.6 miles

Getting around

  • 8 Av. Station (W 14th St.)
    1 min walk
  • New York 14th St. Station
    8 min walk
  • John F. Kennedy Intl. Airport (JFK)
    57 min drive

Restaurants

  • Grace's
    1 min walk
  • Xi'an Famous Foods
    2 min walk
  • Ramen Ishida Chelsea
    2 min walk
  • McKenna's Pub
    1 min walk
  • Sappe
    2 min walk

About this property

Hotel 309

Hotel near New York University
Close to The High Line Park and Hudson River Park, Hotel 309 provides amenities like a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Laundry services, a front-desk safe, and smoke-free premises
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel 309 boast perks such as air conditioning, in addition to amenities like safes and WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Check-out is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market, The High Line Park, and Hudson River Park. New York University and 5th Avenue are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

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Reviews

Hotel 309 Reviews

5.8

5.8

Cleanliness

7.8

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 142 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 182 out of 1000 reviews
Rating 2 - Terrible. 236 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dawn

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Collin

Disliked: Property conditions & facilities
Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Benjamin Mac

Disliked: Cleanliness, property conditions & facilities
Staff was great but room was dingy, bathrooms were missing soap, paper towels, conditioner/shampoo. Room door was missing security bolt
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location on the Subway line and Chelsea Market and Starbucks Roastery just a block away. The neighborhood is pretty safe. Our room was clean and comfortable. It had a little kitchenette with a sink, a coffee maker, a microwave. Shared bathroom was not a problem at all!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marjorie

Liked: Cleanliness, staff & service
The location and price is superb. That makes up for the rundown location. Friendly hallway cat but may be annoying for those with allergies.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cindee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Charlie

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good, very close to subway and Chelsea market. They were also nice to let us store our luggage when we checked out and let us check in early. However, the rooms were very dirty, with years of dust gathered and heating could not be turned off. Walls were thin so you could hear everything. The shared bathrooms were disgusting, very unclean and the shower didn’t work well.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Luis

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Lynae

Liked: Cleanliness, staff & service
Great staff, clean room, WiFi is unusable. Bed was broken but there was a pullout couch I slept on instead. Take advantage of the back patio area, it’s nice
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location for the participating in NYC Marathon. Really close to Subway A C E and 1, which was great for getting to the ferry for the start and after the race, from Columbus Circle and down to 14th. Really friendly and helpful staff, but the place is worn down. Noisy street outside and the walls and the door were thin. But it's also close to great areas to hang out in, like Chelsea Market and West Village.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Cute, comfortable. Of course small but this is NYC. Overall loved it. Shared bathrooms were not a problem. super close to subway. Would stay agan!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities
Fabulous location near the Highline, Chelsea Market, and so much shopping. Great place to say with a 9-year-old, we kept busy with playgrounds nearby, farmer's markets, and more. Nice that the rooms have little kitchenettes too. Only thing I didn't like was the mattress was very worn and sunk in the middle, so I couldn't sleep well here.
Stayed 3 nights in Jul 2025