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Hotel 309

Property class: 2

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Photo gallery for Hotel 309

An outdoor patio with a ping pong table, seating, and small trees. - Hotel 309 (New York)
A reception area with a person seated behind a counter, a wall-mounted bookcase, and a framed cityscape painting. - Hotel 309 (New York)
A hotel room with a brick wall, a bed with white bedding, a desk with a lamp, and a framed picture on the wall. - Hotel 309 (New York)
A building with a large number '309' displayed prominently at the ground level. - Hotel 309 (New York)
A compact hotel room with a kitchenette, a sofa, a bed, and a patterned rug. - Hotel 309 (New York)
Close to Madison Square Garden and New York University, Hotel 309 provides amenities like a garden. Stay connected with free WiFi in public areas.

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Kitchen

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room with Shared Bathroom

A hotel room with a brick wall, a bed with white bedding, a patterned throw, a nightstand with a lamp, and a framed picture above the bed.

Economy Room with Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Private Bathroom

A hotel room with a brick wall, a large bed with white bedding, two bedside tables with lamps, a chair, and a desk.

Standard Room with Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Hotel 309 is near a metro station. Rockefeller Center and One World Trade Center are notable landmarks, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Visit our New York travel guide
Map
309 W 14th St, New York, NY, 10014

What's nearby

  • A wall of wooden signs pointing to various local businesses.
    Chelsea Market
    2 min walk - 0.1 miles
  • A building with multiple green fire escapes and ornate architectural details.
    Bleecker Street
    5 min walk - 0.3 miles
  • A cityscape with tall buildings, a red brick building with a fire escape, and a pathway with greenery.
    The High Line Park
    6 min walk - 0.4 miles
  • An ornate stone archway with intricate carvings, surrounded by modern high-rise buildings and a red brick building.
    New York University
    11 min walk - 0.6 miles
  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    11 min walk - 0.6 miles

Getting around

  • 8 Av. Station (W 14th St.)
    1 min walk
  • New York 14th St. Station
    8 min walk
  • John F. Kennedy Intl. Airport (JFK)
    57 min drive

Restaurants

  • Grace's
    1 min walk
  • Sappeisan
    2 min walk
  • Ramen Ishida Chelsea
    2 min walk
  • Jack's Wife Freda
    3 min walk
  • Xi'an Famous Foods
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property provides air conditioning in summer and heating in the winter.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Check-out is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market and The High Line Park. New York University and 5th Avenue are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 309 Reviews

6.0

6.0

Cleanliness

7.6

Location

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 178 out of 1000 reviews
Rating 2 - Terrible. 215 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They held our bags after checkout and the staff was wonderful!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t listen to most reviews, this place was a great stay! My dad, mom and I stayed here for 3 nights and the location was AMAZINGG!! The room itself was clean and cold during the hot weather. Definitely recommend staying here.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff..great location. Great price. Will be back!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The cat was very helpful and showed us to our room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was extremely helpful!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and extremely friendly. Was able to check in a bit early. Housekeeping was very attentive and checked in if anything was needed. Truly nice hotel in a great area in Manhattan. Felt like home and truly recommend to all looking for an affordable place to stay in NY!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I thought it was very good for the price. I got a room with shared bathroom (which was the only reason for the cleanliness not being 5/5) but it still had sink, microwave, and fridge in the room which was not too cramped considering the location. Premium location just a few feet away from the subway. Staff went above and beyond for me. Back patio was also nice to have.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
cool pinch area with ping pong! great location
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator so be ready to walk but if ur in the city the walk up won’t make a difference. Very clean and nicely maintained.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, room was clean, love having a kitchenette. Great location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room being available on the first floor. We will be back again for our first floor 2 beds/kitchen & private bathroom. Also love that the hotel is centrally located between lower Manhattan & Central Park. Only downside is didn’t have wash clothes but we used disposable dish wipes & we’ve never heard of a stories building with no elevator. Looking forward to returning.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean room. Great location. However the lack of an elevator is inconvenient. Five floors without one is hard for this old woman
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but that’s it. The location of this hotel is absolutely exceptional, but unfortunately, everything else was really disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location next to the subway station. Room was clean and comfortable. Air conditioners a bit dated, but they got the job done. Patio area is a nice place to hang out.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The dispassionate reviewer Room was bigger than I expected for a 'pod'. TV was consistently scrambling. It is an older building. Bathroom seems updated and clean. Small kitchenette with dishes. Long closet. Ok food trucks and restaurants on the block. A nice cat watches over the floors while we sleep (and friendly). Only problem with sharing a bathroom is when you really have to go
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a no frills hotel. The location is right by the subway line, Chelsea Market and other food places. The room was small and the futon was somewhat broken but for the price and location you can’t beat it. If you need an elevator you won’t be able to stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mostly clean, but don't expect the same level of cleanliness as a corporate hotel. The staff was really nice and sweet. My room had a private bathroom, so it was really convenient. There is no elevator, so I had to take the stairs to the fifth floor every time.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026