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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Travelers stay within easy reach of Broadway's dazzling shows while enjoying a hearty morning breakfast and maintaining fitness routines around the clock

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Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Free daily buffet breakfast - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Holiday Inn Express New York - Manhattan West Side is moments from Broadway's theaters. Guests enjoy a free breakfast buffet, 24-hour fitness center, and dedicated workspace for business travelers. The attentive staff consistently earns praise from guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.4 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(76 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Holiday Inn Express New York - Manhattan West Side by IHG is in the entertainment district and near a metro station. Metropolitan Museum of Art and Radio City Music Hall are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Visit our New York travel guide
Map
538 West 48th Street, New York, NY, 10036

What's nearby

  • Intrepid Sea, Air and Space Museum
    Intrepid Sea, Air and Space Museum
    5 min walk - 0.3 miles
  • Jacob K. Javits Convention Center
    Jacob K. Javits Convention Center
    11 min walk - 0.6 miles
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    11 min walk - 0.6 miles
  • Times Square
    Times Square
    13 min walk - 0.7 miles
  • Rockefeller Center
    Rockefeller Center
    14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station
    3 min drive
  • 50 St. Station (8th Av.)
    10 min walk
  • LaGuardia Airport (LGA)
    43 min drive

Restaurants

  • Valla Table
    4 min walk
  • Hardware Bar
    2 min walk
  • DBL Dive Bar Lounge
    3 min walk
  • The Landmark Tavern
    3 min walk
  • Kochi
    4 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal
Close to Jacob K. Javits Convention Center and Broadway, Holiday Inn Express New York - Manhattan West Side by IHG provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, luggage storage, and a TV in the lobby
  • A front-desk safe, ATM/banking services, and a 24-hour front desk
  • Outdoor furniture, tour/ticket assistance, and concierge services
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55 per day (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Intrepid Sea, Air and Space Museum and Manhattan Cruise Terminal. Jacob K. Javits Convention Center and Times Square are also within 15 minutes. 50 St. Station (8th Av.) is 10 minutes by foot and 49th St. Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1003 out of 2405 reviews
Rating 8 - Good. 702 out of 2405 reviews
Rating 6 - Okay. 391 out of 2405 reviews
Rating 4 - Poor. 161 out of 2405 reviews
Rating 2 - Terrible. 148 out of 2405 reviews

Reviews

Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay various days, very kind people.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was a huge plus! Friendly and helpful staff, clean room, couldn't have asked for more really :)
Stayed 9 nights in Apr 2026
Verified

8/10 Good

Ayano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you are embarking a cruise ship - less than 10 minute walk - only 15 minute walk to Times Square - breakfast was included and was surprisingly good - coffee was fresh and lots of food options
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Noelle Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff were friendly. They also stored baggage before and after our stay, free of charge, which was very convenient. Would love to stay here again if I am back in NYC.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff helpful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the comfortable bed! Nice location and good breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, room was clean and quiet. Absolutely nothing to complain.
Stayed 1 night in Mar 2026
Verified

8/10 Good

tequila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was there's only 1 set of elevators and they were slow other than that a great place. Clean, friendly staff, breakfast was fresh and delicious
Stayed 1 night in Mar 2026
Verified

8/10 Good

Perla Gabriela

Liked: Staff & service
The free breakfast feature was very thoughtful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Taylor

The room was very clean and the staff at the front desk
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, but we had some problems with the tv's remote control and with the hair dryer, however, all the amenities was very good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diego Alejandro Fallas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and the place was very good
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and comfortable beds. The staff worked really hard- super kind and helpful. It was a short walk to great food and to Times Square. The only negatives were that our tv didn’t work and the breakfast area was very crowded.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carolann

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was so sweet, the rooms were comfy, great views, AWESOME, quiet and convenient location!!! This will be my go to any time I come to NYC!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff never failed to assist in room service. Complimentary breakfast was also good.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple.. room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tyra

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very helpful when needed, and location was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Halle

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff were so accommodating!
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Nestor

Liked: Cleanliness, staff & service
Clean room, staff is overwork and the elevator was broke
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, amenities were also nice
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, amenities
Great location with pleasant staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Allison

Breakfast was slightly overwhelming. Just not enough space to accommodate the amount of guests. Food was what I expected for a continental breakfast included in stay. Bed was comfortable. Waiting for the elevator took awhile most of the time. Took the stairs a lot.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great with anything you needed!
Stayed 8 nights in Dec 2025