See all properties

Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Travelers stay within easy reach of Broadway's dazzling shows while enjoying a hearty morning breakfast and maintaining fitness routines around the clock

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Free daily buffet breakfast - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Exterior - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace - Holiday Inn Express New York - Manhattan West Side by IHG (New York)
Holiday Inn Express New York - Manhattan West Side is moments from Broadway's theaters. Guests enjoy a free breakfast buffet, 24-hour fitness center, and dedicated workspace for business travelers. The attentive staff consistently earns praise from guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(50 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(54 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Lobby

Hilton Garden Inn Queens/JFK Airport

Queens
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 471 reviews
Hilton Garden Inn Queens/JFK Airport

About the neighborhood

Located in Manhattan, a neighborhood in New York, Holiday Inn Express New York - Manhattan West Side by IHG is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Visit our New York travel guide
Map
538 West 48th Street, New York, NY, 10036

What's nearby

  • Intrepid Sea, Air and Space Museum featuring a marina, military items and signage
    Intrepid Sea, Air and Space Museum
    5 min walk - 0.3 miles
  • A panorama view approaching dusk from the Hudson River across the skyline of Manhattan, New York, in the fall
    Manhattan Cruise Terminal
    6 min walk - 0.4 miles
  • Proverbial Glass Ceiling Remains Intact
    Jacob K. Javits Convention Center
    10 min walk - 0.5 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    13 min walk - 0.7 miles
  • spring landscape in the Central park, New York, USA
    Central Park
    16 min walk - 0.9 miles

Getting around

  • New York W 32nd St. Station
    3 min drive
  • 50 St. Station (8th Av.)
    10 min walk
  • LaGuardia Airport (LGA)
    43 min drive

Restaurants

  • Valla Table
    4 min walk
  • Hardware Bar
    2 min walk
  • DBL Dive Bar Lounge
    3 min walk
  • Kochi
    4 min walk
  • The Landmark Tavern
    3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal
Close to Jacob K. Javits Convention Center and Broadway, Holiday Inn Express New York - Manhattan West Side by IHG provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, tour/ticket assistance, and multilingual staff
  • Smoke-free premises, concierge services, and outdoor furniture
  • ATM/banking services, a TV in the lobby, and an elevator
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Reception
Hampton Inn Manhattan/Times Square South
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 2,046 reviews
Hampton Inn Manhattan/Times Square South
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55 per day (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Intrepid Sea, Air and Space Museum and Manhattan Cruise Terminal. Jacob K. Javits Convention Center and Times Square are also within 15 minutes. 50 St. Station (8th Av.) is 10 minutes by foot and 49th St. Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 998 out of 2381 reviews
Rating 8 - Good. 694 out of 2381 reviews
Rating 6 - Okay. 382 out of 2381 reviews
Rating 4 - Poor. 164 out of 2381 reviews
Rating 2 - Terrible. 143 out of 2381 reviews

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple.. room was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Halle

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff were so accommodating!
Stayed 6 nights in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, amenities were also nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, Coffee excellent, A/C excellent, Staff excellent, Water Pressure Excellent Convenient access to Public Transportation and entry and Exit of Manhattan
Stayed 2 nights in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great with anything you needed!
Stayed 8 nights in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good location
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Staff are friendly and helpful and rooms are clean and spacious. I would absolutely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities
Great location with pleasant staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was very kind. It was very clean and great location!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
Staff was very friendly and informative. The only down side was the dining area for breakfast was very crowded. Food choice was just average. Hotel was within walking distance to a lot of tourist sights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room & overall hotel was very clean. Room is small but that's to be expected in NYC. Breakfast buffet had a lot of options & staff worked hard to keep items refilled. Great location for walking to attractions & access to public transport.
Stayed 4 nights in Jan 2026

8/10 Good

ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Centric area, easy to get around. Clean and good breakfast options. Did not give it a better review because the heater was not working well and it was very cold at times.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristie Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Standard rooms and service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily Jannely Garcia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were very welcoming and helpful at all times. Every time we left our room and came back, the beds were made and room cleaned, including new towels. The food was always warmed and supplied and clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and Helpful Staff. Breakfast Area was well run
Stayed 5 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location 2 avenues to Times Square. Fantastic. Coffee in lobby and breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean except for 1 pillow that had a large coffee looking stain on it. And the construction going on in the hotel that was very noisy. We enjoyed the free breakfast as it was something different every morning. Would stay there again! Staff was friendly as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Room clean, good exercise room, pleasant and helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Abeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel early, and this staff at the front desk was very helpful and I was able to check in and go up to my room earlier. The room was a very neat and clean, the temperature was very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice
Stayed 3 nights in Nov 2025

8/10 Good

Mily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean safe convenient good service nice amenities great deal!
Stayed 6 nights in Nov 2025

8/10 Good

David Adrian

Liked: Cleanliness, amenities
Staff amazing cant fault them. Room a little dated but clean and certainly comfortable enough for a weekend away for 2 adults and a child in our case. Breakfast a little hectic as a self service in a room that probably could do with being bigger. The food itself simple yet fulfilling and a reasonable variety. However plenty to set you up for a day out and about exploring the great city
Stayed 3 nights in Jan 2026

8/10 Good

DIANE LOUISE

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walk to Times Square or the piers. Room was cleaned daily with fresh towels. Staff were helpful, particularly when storing cases on our last day. Breakfast was adequate, although a bit chaotic depending on time.
Stayed 5 nights in Oct 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE STAY - do NOT stay here ! Hotel room was dirty - elevators stopped working multiple times - myself and a family member got stuck inside elevators at different times - overheard multiple guests complaining that they got stuck as well. Unprofessional staff members and lack of management staff. Breakfast was awful and there isn’t sufficient seating- very chaotic. Worst hotel stay ever !!
Stayed 3 nights in Jan 2026

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable, Only negatives were small breakfast area and slow elevators. There were only 2 for the whole building and one was down for some of the time.
Stayed 7 nights in Dec 2025