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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Exterior
Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Business center
Holiday Inn Express New York - Manhattan West Side is moments from Broadway's theaters. Guests enjoy a free breakfast buffet, 24-hour fitness center, and dedicated workspace for business travelers. The attentive staff consistently earns praise from guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(62 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(69 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
538 West 48th Street, New York, NY, 10036

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 19 min walk - 1.0 mile
  • Madison Square Garden - 3 min drive - 1.6 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬3 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal
Close to Jacob K. Javits Convention Center and Broadway, Holiday Inn Express New York - Manhattan West Side by IHG provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, a front-desk safe, and concierge services
  • ATM/banking services, outdoor furniture, and an elevator
  • A TV in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Exterior

Sheraton New York Times Square Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 5,275 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55 per day (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Intrepid Sea, Air and Space Museum and Manhattan Cruise Terminal. Jacob K. Javits Convention Center and Times Square are also within 15 minutes. 50 St. Station (8th Av.) is 10 minutes by foot and 49th St. Station is 12 minutes.

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Reviews

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 913 out of 2219 reviews
Rating 8 - Good. 644 out of 2219 reviews
Rating 6 - Okay. 366 out of 2219 reviews
Rating 4 - Poor. 157 out of 2219 reviews
Rating 2 - Terrible. 139 out of 2219 reviews

Reviews

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room ..staff great.. breakfast sufficient
Stayed 13 nights in Oct 2025

8/10 Good

Kami

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was helpful and friendly. Room was small but they clean it daily which was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 3 nights in Sep 2025

6/10 Okay

lynn

Liked: Cleanliness, staff & service
Busy small breakfast area.
Stayed 4 nights in Oct 2025

10/10 Excellent

sandra

Liked: Cleanliness, amenities
really CLOSE to cruise port, like 5 min walk. highly recommend for pre cruise
Stayed 2 nights in Oct 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to drive in from out of state.
Stayed 2 nights in Oct 2025

8/10 Good

Simran

Liked: Cleanliness, property conditions & facilities
Perfect for what I needed afforadable well located and safe and two double beds made our stay very comfortable
Stayed 4 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, good breakfast and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
You could easily walk to Times Square from here
Stayed 3 nights in Oct 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and well located. Great breakfast. Accurate for the value
Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in NYC…very pleasant stay. I will be returning soon!
Stayed 3 nights in Sep 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Breakfast was a big plus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, comfortable beds, and delicious breakfast options available
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, would stay again.
Stayed 4 nights in May 2025

6/10 Okay

Mark Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic HIX breakfast very busy. Rooms were clean but small. Staff polite and helpful. Good location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jalees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just make sure to look for parking near the hotel. The Hotel parking is over priced however there are additional options near by. The staff is great and they regularly checked in to make sure we had all supplies without us asking.
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little dated but really a great hotel for the price and being in Manhattan made it very convenient. The only problem was not the hotel's fault but we had to deal with several student groups from overseas.
Stayed 4 nights in Oct 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located at walking distance to Manhattan Cruise terminal.
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok, horrible staff the woman who clean have no manners
Stayed 2 nights in Oct 2025

8/10 Good

Sourav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions
Stayed 3 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value! Good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kishori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Liked: Amenities, property conditions & facilities
Great hotel. Everything was clean and comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Alice May

Liked: Cleanliness, staff & service, amenities
Amazing stay. Only downside is breakfast is very very very cramped and hectic. Other than that perfect!!
Stayed 5 nights in Aug 2025

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