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Holiday Inn Express New York City Times Square by IHG

3.0 star property
Travelers catch Broadway shows or visit Madison Square Garden, then return to the hotel where staff's warm hospitality makes New York feel welcoming

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show - Holiday Inn Express New York City Times Square by IHG (New York)
Exterior - Holiday Inn Express New York City Times Square by IHG (New York)
Free daily on-the-go breakfast - Holiday Inn Express New York City Times Square by IHG (New York)
Exterior - Holiday Inn Express New York City Times Square by IHG (New York)
City view - Holiday Inn Express New York City Times Square by IHG (New York)
Located in the heart of NYC, Holiday Inn Express Times Square offers a convenient retreat with practical amenities. Guests enjoy to-go breakfast, in-room WiFi, and multilingual staff to help navigate the city.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

City view

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (High Floor)

City view

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

7.8 out of 10
Good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

City view

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(201 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

City view

Standard Room, 2 Double Beds

7.4 out of 10
Good
(103 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Holiday Inn Express New York City Times Square by IHG is near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
343 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square
    Times Square
    6 min walk - 0.4 miles
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    8 min walk - 0.5 miles
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    8 min walk - 0.5 miles
  • Rockefeller Center
    Rockefeller Center
    13 min walk - 0.7 miles
  • 5th Avenue
    5th Avenue
    13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • Penn Station
    11 min walk
  • LaGuardia Airport (LGA)
    36 min drive

Restaurants

  • Frames Bowling Lounge
    2 min walk
  • 2 Bros Pizza
    2 min walk
  • Tranzit
    2 min walk
  • The Placery
    1 min walk
  • Altair
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express New York City Times Square by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 85.00 per day.

What time is check-in at Holiday Inn Express New York City Times Square by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express New York City Times Square by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express New York City Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1081 out of 2747 reviews
Rating 8 - Good. 704 out of 2747 reviews
Rating 6 - Okay. 498 out of 2747 reviews
Rating 4 - Poor. 256 out of 2747 reviews
Rating 2 - Terrible. 208 out of 2747 reviews

Reviews

Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff very nice. Breakfast was a nice plus. The building itself was a bit dated but great location
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

ILEANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, clean rooms. Nice breakfast
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Sara Berriz

Liked: Amenities
Disliked: Property conditions & facilities
Great location, accessible to almost everything walking.
Stayed 3 nights in May 2026
Verified

4/10 Poor

Marlon

Liked: Cleanliness
Can improve on the breakfast and the 4 person hotel rooms were quite small.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyday they clean my room, very nice breakfast and very nice located.
Stayed 3 nights in May 2026
Verified

8/10 Good

Bien

Liked: Staff & service, amenities, property conditions & facilities
It’s easy access to all shops and restaurants
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. It’s close enough but far enough away from the noise and the traffic of Time Square. The breakfast was really good. I like the tea and coffee in the lobby. I will come back here.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with a very convenient location to everything. The free breakfast was skimpy in a tiny spot and took forever but it was not a deal breaker. The staff was very nice and the room was clean and as expected.
Stayed 2 nights in May 2026
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Times Square. We would return.
Stayed 1 night in May 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
The property was clean, in a good location and offered a complimentary breakfast.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

VERONICA

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location and good breakfast service. Only a few maintenance improvements are needed, such as fixing the toilet, was constantly running, improving the elevador flooring, replacing the old carpets, and completing maintenance on the lectrical areas. These small changes that would greatly improve the overall experience and help make this hotel the first choice for future stays, even at a higher rate.
Stayed 6 nights in May 2026
Verified

8/10 Good

Chao-Ping

Liked: Cleanliness, staff & service, amenities
The location was good, near Times Square. Furnishings were older however. The space is tight. For the price, I would have expected a microwave and mini fridge.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Alecxa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
The property was in a great location on the edge of Times Square. In all honesty the staff was great and helpful, elevators were excellent, and room size was ideal given the location. The furniture was a bit worn but the mates was great and it was very clean. I’d gladly choose that again for a a business trip.
Stayed 2 nights in May 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best ever
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to everything, nice staff, good breakfast. I would stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Travisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff Breakfast Air conditioning
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
A little outdated. Bed was not very comfortable. There was no fridge or microwave in the room. But very helpful staff and great location!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Mohammad Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: very nice room, comfortable bed and pillows. Great location. Breakfast options are great (bagels, bread, english muffins, pancakes, waffles, eggs, cereal, coffee, tea) Minor issues: Elevator wait is very long especially at peak times. Many guests stay at hotel so having only 2 elevators causes delays. Also due to large number of guests, the eating area is small so get crowded
Stayed 3 nights in May 2026
Verified

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location , room small but it is New York . Bed and pillows were comfortable. Staff was good. Nice amenities like water and juice and cookies in the lobby. As for the breakfast, I heard it was good ,but we wen for it the first day . The place was packed and you couldn’t get up or down the elevators. Aroma Cafe fit the bill for great coffee and un-crowded space, so we did not let that bother us,
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Mariam Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean breakfast excellent
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Hanna

Liked: Staff & service
The place was clean and good location. The only problem was rooms were very small and our A/C was releasing dust bunnies from not being cleaned out and one mattress in our room was sunken in on the side so i kept rolling off the bed. We noticed mattresses being delivered so hopefully they all get changed out.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible! They went out of their was to make me feel comfortable & happy. My room was always very clean. Location is ideal!
Stayed 4 nights in Apr 2026