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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Midtown Manhattan's prime location offers travelers steps to iconic attractions, a convenient deli for quick bites, and a 24-hour business center.

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant - Hilton Garden Inn New York/Manhattan-Chelsea (New York)
Premium bedding, desk, laptop workspace, blackout drapes - Hilton Garden Inn New York/Manhattan-Chelsea (New York)
Exterior - Hilton Garden Inn New York/Manhattan-Chelsea (New York)
Reception - Hilton Garden Inn New York/Manhattan-Chelsea (New York)
Lobby - Hilton Garden Inn New York/Manhattan-Chelsea (New York)
Hilton Garden Inn New York/Manhattan-Chelsea provides a practical base in central Manhattan. Guests can connect with in-room WiFi, pick up snacks at the on-site deli, and easily walk to major landmarks including Madison Square Garden and the Empire State Building.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(223 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.6 out of 10
Good
(130 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(75 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(98 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

About the neighborhood

Near a metro station, Hilton Garden Inn New York/Manhattan-Chelsea is in Manhattan, a walkable area in New York with great shopping. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Check out an event or a game at Madison Square Garden, and consider making time for Lincoln Center, a top attraction not to be missed. Guests love the hotel's central location. Visit our New York travel guide
Map
121 W 28th St, New York, NY, 10001

What's nearby

  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    5 min walk - 0.3 miles
  • Macy's
    Macy's
    6 min walk - 0.4 miles
  • 5th Avenue
    5th Avenue
    6 min walk - 0.4 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles
  • Times Square
    Times Square
    14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.)
    3 min walk
  • New York W 32nd St. Station
    5 min walk
  • LaGuardia Airport (LGA)
    35 min drive

Restaurants

  • McDonald's
    1 min walk
  • Skirt Steak
    2 min walk
  • L'Amico
    3 min walk
  • Luckin Coffee
    2 min walk
  • The Fleur Room
    1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel near 5th Avenue
A short walk from Madison Square Garden and Empire State Building, Hilton Garden Inn New York/Manhattan-Chelsea provides a 24-hour business center, a snack bar/deli, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and concierge services
  • Coffee/tea in the lobby, an elevator, and multilingual staff
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 169 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Garden Inn New York/Manhattan-Chelsea pet-friendly?

Yes, Hilton Garden Inn New York/Manhattan-Chelsea allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 55.00 per day.

What time is check-in at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn New York/Manhattan-Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Bryant Park and Broadway are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1386 out of 3200 reviews
Rating 8 - Good. 938 out of 3200 reviews
Rating 6 - Okay. 504 out of 3200 reviews
Rating 4 - Poor. 207 out of 3200 reviews
Rating 2 - Terrible. 165 out of 3200 reviews

Reviews

Verified

8/10 Good

Mark

Large comfortable room, attentive staff, breakfast was reasonable.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the central location and nice city views.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, limited loud noises
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mariela

Clean and very very central location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Javontae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and accommodating.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine, good bed, great location. But breakfast was disappointingly mediocre.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

edlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was convenient, but not noisy, and the staff was friendly, which was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leyli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, nice little local city view and very convenient to the subway station. Especially enjoyed walking through the floral shops every morning! Staff was very friendly and helpful! Thanks for a great stay!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Joandaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great central location. It's very clean and feels very safe. Highly recommend.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The room was clean, the beds were comfortable, and the staff was friendly and accommodating.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness
Clean room and courteous staff! Great location, near the subway!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Room was clean, staff was helpful and thankfully it was close by a lot of shops.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and central to everything!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Manhattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wendy

Everything you need is within a good walking distance
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond in helping with specific needs I needed for my trip! Fantastic experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

German

Liked: Cleanliness, property conditions & facilities
Everything was great, customer service and the room was clean. Excelent location, definitely will be coming back, I recommend it highly.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Abby

Liked: Cleanliness
It was great having a mini fridge and microwave in the room. It was it was clean and the staff was quite accommodating.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Quanisha

Liked: Cleanliness, property conditions & facilities
Great customer service, great location, great city view from my room
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Miles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
average hotel. Rooms were dated, fixtures were old, AC was noisy, unfinished repair jobs. Location was good and staff was very nice and professional. Not sure I would stay here again based in quality of rooms.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Kim

Liked: Staff & service
Disliked: Property conditions & facilities
Fantastic Location! Equally great staff. The rooms are kinda meh. The beds were horrible. The continental breakfast isn’t worth it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, warm, and close to Times Square’s.
Stayed 3 nights in Feb 2026