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Heritage Hotel

2.5 star property
Hotel with 24-hour fitness, walk to Empire State Building

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June 2024

Heritage Hotel

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
1 King Bed, Empire State Building View | City view
Interior
Standard Room, 3 Twin Beds, Non Smoking | Bathroom | Hair dryer, towels
Fitness facility

Overview of Heritage Hotel

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Popular LocationTortazo1 min walk
  • Popular LocationMadison Square Park2 min walk
  • Popular LocationPenn Station15 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

Highlights

Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1003)
The price is $356
per night
$435 total
includes taxes & fees
May 3 - May 4
Chelsea Inn

About the neighborhood

New York

Near a metro station, Heritage Hotel is in Manhattan, a walkable area in New York with good shopping. Flatiron Building and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Madison Square Park and The High Line Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 23 St. Station (5th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.
Visit our New York travel guideOpens in a new window

What's nearby

  • Madison Square Park - 2 min walk
  • Empire State Building - 10 min walk
  • Madison Square Garden - 13 min walk
  • Times Square - 19 min walk
  • Rockefeller Center - 3 min drive

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • La Pecora Bianca - 2 min walk
  • Maman - 2 min walk
  • 40/40 Club - 1 min walk
  • La Pizza La Pasta - Eataly Nyc Flatiron - 3 min walk
  • Cafe El Presidente - 4 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park
Heritage Hotel is located close to Flatiron Building and Empire State Building, and provides a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Concierge services, ATM/banking services, and a computer station
  • Luggage storage, a TV in the lobby, and a vending machine
  • Guest reviews say good things about the overall value, helpful staff, and proximity to public transit
Room features
All 111 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 37-inch TVs with premium channels
  • Heating, housekeeping, and desks

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1134 reviews" "
Rating 8 - Good. 369 out of 1134 reviews" "
Rating 6 - Okay. 193 out of 1134 reviews" "
Rating 4 - Poor. 68 out of 1134 reviews" "
Rating 2 - Terrible. 69 out of 1134 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ingrid

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty No warm water
Stayed 3 nights in Apr 2024

4/10 Poor

Christopher

Traveled with group
Disliked: Property conditions & facilities
I came to Front dedk to gice my iwn iD & Credit card used ehen I paid my reservation online. did not like that Front desk had to ask each of the guests ID and photocopy it, like at Drs office. I booked and paid the reservation, I showed my ID & my credit card. This was ever my first experience that the Front desk have to get and copy all guests iDs. She said wants to be sure about people checking in. Esp that i have 2 older Female Seniors, one with a cane, it took them long time to find their ID in their bags, to comply with the Desk request. When we went up, entered our room, I found out there were only two pieces of coffee packs and two sets of shower gel,shampoo & lotion. I called the front desk right away to remind her that i booked and paid for 3 people in the room ; and only saw only for TWO Guest supply. The Lady desk clerk sent the additional coffee pack to our room. I find it is bad Customer Service. The building location was good but it was old so it was noisy whenever anyone get out of Elevator, would have to pass through two doors on a narrow hall way to the hotel rooms, you will hear the bang sound of doors so very hard to sleep. We Only stayed here for one night to go closer to airport , did not get enough rest as we heard noise on doors hallway. The side road was noisy, look like there’s repairs construction going on late night.
Stayed 1 night in Apr 2024

6/10 Okay

ajinkya

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Property not given as much facilities as the paid for that.
Stayed 1 night in Apr 2024

10/10 Excellent

Chinmaya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on Madison square which is a prime location. There are tons of Indian restaurants in and around. Staffs are very friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good by NYC standards. Would stay again.
Stayed 2 nights in Apr 2024

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Room was clean and tidy, although the air con system didnt seem to work too well, but other than that the room was what we needed. Great location, away from the hussle and bussle of NY but close enough that everything was just round the corner. Would stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael, Mechanicville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and polite with all our needs
Stayed 1 night in Apr 2024

4/10 Poor

Ankit

Disliked: Cleanliness, staff & service, property conditions & facilities
You can hear people talking in other room no privacy
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff. Walls are not sound proofed so if you have noisy neighbors you will hear everything. Typical small rooms found in NYC with tiny bathroom. Cleaned well. Heating/cooling system in window was loud and needs to be cleaned.
Stayed 2 nights in Mar 2024

6/10 Okay

Alissa

Liked: Staff & service
Disliked: Property conditions & facilities
Pros: price, location, mini fridge to store food/leftovers/drinks Cons: small rooms in need of cosmetic repair and upgrades If you want to be in a very walkable area with lots of access to public transit and stores and aren't planning on spending a lot of time in your hotel room, this is a good choice!
Stayed 3 nights in Mar 2024