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Heritage Hotel

2.5 star property
This vibrant hotel puts travelers right in the heart of New York City, where Madison Square Park and major attractions are just steps from the front door

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Photo gallery for Heritage Hotel

Front of property - Heritage Hotel (New York)
Lobby lounge - Heritage Hotel (New York)
In-room safe, desk, blackout drapes, iron/ironing board - Heritage Hotel (New York)
Reception - Heritage Hotel (New York)
Fitness facility - Heritage Hotel (New York)
Heritage Hotel combines location with practicality. Guests love the 24-hour gym, business center, and free in-room WiFi. The staff earns consistent praise, and luggage storage makes exploring the city easier before check-in or after checkout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(137 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Near a metro station, Heritage Hotel is in Manhattan, a walkable area in New York with great shopping. Flatiron Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Madison Square Park and The High Line Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 23 St. Station (5th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes. Visit our New York travel guide
Map
18 West 25th Street, New York, NY, 10010

What's nearby

  • 5th Avenue
    5th Avenue
    1 min walk - 0.0 miles
  • Madison Square Park
    Madison Square Park
    2 min walk - 0.1 miles
  • Flatiron Building
    Flatiron Building
    3 min walk - 0.2 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    12 min walk - 0.7 miles

Getting around

  • 23 St. Station (5th Av.)
    3 min walk
  • New York 23rd St. Station
    4 min walk
  • John F. Kennedy Intl. Airport (JFK)
    58 min drive

Restaurants

  • Maman
    1 min walk
  • La Compagnie Wine Bar Flatiron
    3 min walk
  • Mama Mezze
    1 min walk
  • Hill Country Barbecue Market
    4 min walk
  • Tacombi
    4 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park
Located close to Flatiron Building and Empire State Building, Heritage Hotel provides a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, an elevator, and concierge services
  • Tour/ticket assistance, a computer station, and multilingual staff
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 111 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 37-inch TVs with premium channels
  • Heating, housekeeping, and desks

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Front of property
Americana Inn
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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Microwave
7.4 out of 10, Good, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Hotel Reviews

8.2

Very Good

8.0

Cleanliness

7.4

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 768 out of 1746 reviews
Rating 8 - Good. 536 out of 1746 reviews
Rating 6 - Okay. 254 out of 1746 reviews
Rating 4 - Poor. 89 out of 1746 reviews
Rating 2 - Terrible. 99 out of 1746 reviews

Reviews

Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very friendly and helpful, great location!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marquicia

Liked: Cleanliness, staff & service
Great location very helpful staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Merly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I expected, is a good value for money and the location is perfect
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Maciej

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice and location is great. That’s where the good ends.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Irena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view can't be beat!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastically helpful stafff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but the bed was comfortable, price reasonable and location excellent. Chelsea Flea Market is right across the street and the subway is close by. But its also not a bad walk to the theatre district.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Blessy

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying here and the staff was really nice to us and helpful!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gloria

Liked: Staff & service
Central location
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
had a great stay. staff was amazing & the area was very convenient & perfect to see everything
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

joann

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is the best deal. Large room with lots os space for NY room. Central location. Staff is great. Book the room with Empire State Building! Highly recommend and I always stay here when I’m in NY. About 3 blocks to subway.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Lianet

Clean room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Attentive staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ana Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, near 5th avenue, lots Of shops and restaurants
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Abby

Liked: Staff & service, property conditions & facilities
Facilities are adequate and location is great. Room and bathroom are classically small since it's New York. The staff were so kind, and security was great. We felt very safe at this hotel. The heater was not very strong, wish they had thicker blankets. Elevator is slow but functional.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was accommodating. The location was centrally located so it was easy to get places.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mai

Liked: Staff & service
Disliked: Property conditions & facilities
Easy 2 min walk to many shops and restaurants
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Andres

Disliked: Amenities
The hotel is functional and well located, with convenient access to different parts of the city. The neighborhood offers good connectivity and makes it easy to move around. The property itself is fairly basic and serves its purpose mainly as a place to sleep after a day out in New York. Overall, it works well if you are looking for a simple and practical stay rather than a hotel experience with extensive amenities or atmosphere.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
Good price, the room has what you need, people is friendly and the Hotel location is fantastic!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The hotel is in a good area with plenty of shops within walkable distance.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , attentive service , clean room, good environment
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marie-Elise

Liked: Staff & service
The staff was very friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 1 night in Dec 2025