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Heritage Hotel

2.5 star property
Hotel with a 24-hour fitness center, steps from Madison Square Park

Choose dates to view prices

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
Reception
Heritage Hotel combines location with practicality. Guests love the 24-hour gym, business center, and free in-room WiFi. The staff earns consistent praise, and luggage storage makes exploring the city easier before check-in or after checkout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.2 out of 10
Good
(22 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(128 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
18 West 25th Street, New York, NY, 10010

What's nearby

  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 11 min walk - 0.6 miles
  • Times Square - 19 min walk - 1.0 mile
  • The High Line Park - 19 min walk - 1.0 mile
  • Rockefeller Center - 3 min drive - 1.3 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪La Pizza & La Pasta - ‬3 min walk
  • ‪Maman - ‬2 min walk
  • ‪All’antico Vinaio - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Inday - ‬3 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park
Located close to Flatiron Building and Empire State Building, Heritage Hotel provides a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • A vending machine, luggage storage, and tour/ticket assistance
  • Concierge services, smoke-free premises, and multilingual staff
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 111 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 37-inch TVs with premium channels
  • Heating, housekeeping, and desks

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Exterior

Chelsea Inn

  • Free WiFi
  • Air conditioning
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Chelsea Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 670 out of 1573 reviews
Rating 8 - Good. 493 out of 1573 reviews
Rating 6 - Okay. 242 out of 1573 reviews
Rating 4 - Poor. 82 out of 1573 reviews
Rating 2 - Terrible. 86 out of 1573 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service
Excellent stay!
Stayed 7 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Great location and lovely staff.
Stayed 3 nights in Jul 2025

6/10 Okay

jaffel

Liked: Staff & service, amenities, property conditions & facilities
Good location, Staying here once again
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super shower, and very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel that is in a great location. Staff are pleasant and efficient. Room is as advertised.
Stayed 1 night in Aug 2025

8/10 Good

Kenadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel! Very fairly priced and well maintained! Also in a great area near many subways and stores. Definitely would recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely stay here again. An older property that has been updated and kept wonderfully clean and comfortable.

8/10 Good

Kamal

Liked: Cleanliness, property conditions & facilities
Great location, clean room and fantastic staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The staff was very friendly and welcomed us each time we walked in the front. The area around is very walkable and we felt very safe, even when walking at night. You do have to request room service, but they were very responsive when we called or talked to the front desk.
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Very good !
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was great for our group.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Hotel is a small and friendly hotel located a walking distance from restaurants and stores. The staff was very helpful and we were treated with a smile.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
It was different but the staff was amazing! Very unique hotel!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming at check in as well as every time we returned to the hotel. The rooms were a good size for our family of 6.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in midtown. Really close to flatiron and short distance from Empire state building. Staff lovely. Room basic but well maintained. Good air con. Coffee in room and downstairs in lobby too. Liked this hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location poor condition
Stayed 2 nights in Aug 2025

8/10 Good

Allison

Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Close to tons of restaurants, shopping and the subway. Older property but bed was comfortable, felt safe, and staff was very helpful. There was an odor in my bathroom when I got to my room which they serviced promptly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Quiet room, exactly as advertised. Great location as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Manhattan.
Stayed 1 night in Apr 2025

10/10 Excellent

Eskender M

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay. You’ll be close to the heart of Manhattan.
Stayed 1 night in Jun 2025

10/10 Excellent

Spero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that this is a mom and Pop run hotel. They've taken the time to look out for people and treat them like human beings. Can't beat the location for the price. Highly recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a great location with very helpful staff.
Stayed 2 nights in May 2025

8/10 Good

FNU

The location is convenient easy to get around. It's recommended to travelers
Stayed 2 nights in Jun 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and well mannered staff, good amenities and a great location !
Stayed 2 nights in May 2025

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities
Totally covered my needs- comfortable stay, reasonable price, lovely staff, would book again.
Stayed 2 nights in May 2025