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Heritage Hotel

Property class: 2.5

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Photo gallery for Heritage Hotel

A tall building with a Heritage Hotel sign at the ground level. - Heritage Hotel (New York)
A dining area with a black wall, beige chairs, and a chandelier. - Heritage Hotel (New York)
A hotel with a classic architectural design, featuring ornate balconies and a prominent entrance with a yellow awning. - Heritage Hotel (New York)
A hallway with a herringbone floor pattern, white walls, and black trim. - Heritage Hotel (New York)
A hotel room with two beds, a TV, a desk, and a window with curtains. - Heritage Hotel (New York)
Located close to Madison Square Park and Flatiron Building, Heritage Hotel provides a 24-hour gym and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Suite

Room

Family Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for 1 King Bed, Empire State Building View

A hotel room with a bed, a desk with a television, a window with curtains, and a wall-mounted heater.

1 King Bed, Empire State Building View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A hotel room with three beds, each with white pillows and red and beige bedspreads. There are bedside tables with lamps and a phone.

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(146 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a lamp.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(48 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A hotel room with three beds, each with white bedding and red throw blankets. There are bedside lamps, a window with curtains, and a wooden floor.

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 2 Full Beds, Non Smoking

7.2 out of 10
Good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a bench, and a view of the hallway.

Standard Room, 2 Full Beds, Sofa, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with two beds, a TV, a desk, and a window with curtains.

Family Suite

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV, a dresser, and a window with curtains.

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Near a metro station, Heritage Hotel is in Manhattan, a walkable area in New York with great shopping. Flatiron Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Madison Square Park and The High Line Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 23 St. Station (5th Av.) is 3 minutes by foot and New York 23rd St. Station is 4 minutes. Visit our New York travel guide
Map
18 West 25th Street, New York, NY, 10010

What's nearby

  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    1 min walk - 0.0 miles
  • A large glass sphere reflecting a cityscape, with a tall building in the background and a tree in the foreground.
    Madison Square Park
    2 min walk - 0.1 miles
  • A cityscape with tall buildings, busy streets, and a prominent building with a large advertisement.
    Flatiron Building
    3 min walk - 0.2 miles
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    8 min walk - 0.5 miles
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    12 min walk - 0.7 miles

Getting around

  • 23 St. Station (5th Av.)
    3 min walk
  • New York W 32nd St. Station
    9 min walk
  • John F. Kennedy Intl. Airport (JFK)
    58 min drive

Restaurants

  • Mama Mezze
    1 min walk
  • La Pizza & La Pasta
    2 min walk
  • La Compagnie Wine Bar Flatiron
    3 min walk
  • Maman
    1 min walk
  • Devoción
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and New York 23rd St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Hotel Reviews

8.2

Very Good

8.2

Cleanliness

7.4

Amenities

9.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 821 out of 1866 reviews
Rating 8 - Good. 567 out of 1866 reviews
Rating 6 - Okay. 271 out of 1866 reviews
Rating 4 - Poor. 100 out of 1866 reviews
Rating 2 - Terrible. 107 out of 1866 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic hotel for a good price. Good location and not too far from a subway station.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great neighborhood! Staff was friendly, hotel was basic but clean.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location and good price compared to other hotels in the area. There was little sunlight from our window, but a view wasn’t necessary. Would stay again during a busy trip.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff throughout the stay were friendly and helpful. The room was clean and had everything we needed.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location. Very friendly and helpful staff. Room could use some updates, specifically the bathroom. But overall a great place to stay!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice area and easy access to local landmarks. Helpful staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Some of the best water pressure I’ve ever had in a hotel room. Quiet location.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was friendly and helpful
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were very friendly and polite.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room close to everything. Could use a few updates but overall clean and worth a stay. Rates better than higher end places.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was very central and in a great location. It was clean and staff was friendly. The rooms were a bit small and dated.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Exceptional staff. They supported me in the room change I have requested
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest rooms i have ever stayed in. It is old and full of charm. Staff was friendly , knowledgeable and helpful. I felt very save abd it was an easy walk to sub stations and many great restaurants.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay convenient and quiet location. Friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb staff for all shifts!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was excellent and the staff were very polite and helpful. Great location and noise was minimal.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location in NYC, close to everything
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location, comfortable room, super cold AC, and friendly and helpful front desk staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room, comfortable to sleep in.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! I only stayed here for one night so I didn’t really get to see it to its advantage. Overall though the location was nice, the room was decent. There was a nice view. The staff here was so so sweet.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a well maintained old building. We booked a suite that had a room with a king size bed and the other room had two full size beds. The suite was simple, clean and six adults were comfortable. The staff was welcoming. The location was perfect for us and the area is quiet. There were two pleasant surprises; we had a view of the Empire State Building looking out of our windows, it is located about 6 blocks away and we enjoyed the delicious cinnamon rolls from the Sunday Morning Bakery across the street. I would recommend the Heritage Hotel.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small, older hotel in a great downtown location. Size of room was adequate for two adults. Staff was superb!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three twin beds, but comfortable. Small bathroom, very very nice staff. Nice amenities. It was a nice time. Great for a night or two.
Stayed 1 night in Aug 2026