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Overview of HGU New York

Photo gallery

Guest reviews

4.3 / 5Excellent
611 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular Location5th Avenue1 min walk
Popular LocationEmpire State Building6 min walk
Popular LocationMadison Square Park7 min walk
AirportNew York, NY (LGA-LaGuardia)22 min drive

Book online or call:

1-800-675-4318

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    About this area

    New York

    Located in New York's Midtown neighborhood, HGU New York is in the city center and near a metro station. Empire State Building and Chrysler Building are notable landmarks, and the area's natural beauty can be seen at Madison Square Park. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's convenience to public transportation: 33 St. Station (Park Av. S) is just steps away and 28 St. Station (Park Av. S) is 5 minutes by foot.

    Map
    Popular Location

    What's nearby

    • 5th Avenue - 1 min walk
    • Empire State Building - 6 min walk
    • Madison Square Park - 7 min walk
    • Macy's - 10 min walk
    • Bryant Park - 13 min walk

    Getting around

    • New York W 32nd St. Station - 6 min walk
    • 33 St. Station (Park Av. S) - 1 min walk
    • New York, NY (LGA-LaGuardia) - 22 min drive
    Questions about this property?Find answers

    About this property

    HGU New York

    This smoke-free hotel features a restaurant, 2 bars/lounges, and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 90 rooms offer comforts like Egyptian cotton sheets and pillow menus, plus free WiFi and TVs. Guests will also find refrigerators, minibars, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 60 per night

    Food and drink

    Continental breakfast available for a fee daily 7 AM–11 AM: USD 20.00 for adults and USD 20.00 for children
    1 restaurant
    2 bars/lounges
    Room service available

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Refrigerator

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Portuguese
    Spanish

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Egyptian cotton sheets
    Free cribs/infant beds
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Bathtub or shower
    Free toiletries
    Hair dryer

    Entertainment

    Premium channels
    TV

    Food and drink

    Minibar
    Refrigerator

    More

    Desk
    Free newspapers
    Iron/ironing board
    Safe
    Slippers
    Turndown service

    Policies

    Check-in

    Check-in from 3:00 PM - midnight
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon

    Pets

    Pets allowed for an extra charge of USD 150 per accommodation, per stay
    Dogs and cats only
    1 per room (up to 30 lbs)
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    American Express
    Discover
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for continental breakfast: USD 20.00 for adults and USD 20.00 for children (approximately)
    • Valet parking fee: USD 60 per night
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    We should mention

    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

    Guest reviews

    4.3
    Excellent
    5 - Excellent
    308
    4 - Good
    213
    3 - Okay
    49
    2 - Mediocre
    22
    1 - Poor
    19
    4.5
    Cleanliness
    4.4
    Service and Staff
    3.9
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Apr 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    nice

    I stayed there for 2 nights at first the price for the incidentals was too high, I had to use my hotel key to use the elevator and turn the lights on in my room. It was a bar in my room I had soda and alcohol in the refrigerator but it had a price on each item but the hotel was close to the subway train station and near the stores.

    Stayed 2 nights in Apr 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was the nicest hotel and the customer service was awesome the room was very cozy and comfortable the bed was incredible definitely recommend this hotel

    Stayed 1 night in Apr 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The gallery was great and a very nice place to sit and enjoy a quiet moment. The artwork throughout the building added a unique touch.

    Stayed 3 nights in Mar 2020