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HGU New York

4.0 star property
Travelers warm up by the fireplace in the lobby after a day of exploring Manhattan, or celebrate their trip at one of two stylish bars

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Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar - HGU New York (New York)
Lounge - HGU New York (New York)
Lounge - HGU New York (New York)
Front of property - HGU New York (New York)
Terrace/patio - HGU New York (New York)
HGU New York in Manhattan offers a sophisticated retreat with a lobby fireplace, two bars, and continental breakfast. Enjoy dry cleaning, free newspapers, and proximity to Madison Square Park and Macy's. Guests praise the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, HGU New York is in the entertainment district and near a metro station. Grand Central Terminal and Rockefeller Center are notable landmarks, and travelers looking to shop may want to visit 5th Avenue and Times Square. Empire State Building and Macy's are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: 33 St. Station (Park Av. S) is just steps away and 28 St. Station (Park Av. S) is 5 minutes by foot. Visit our New York travel guide
Map
34 East 32nd Street, New York, NY, 10016

What's nearby

  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    3 min walk - 0.2 miles
  • 5th Avenue
    5th Avenue
    3 min walk - 0.2 miles
  • Macy's
    Macy's
    8 min walk - 0.5 miles
  • Madison Square Park
    Madison Square Park
    8 min walk - 0.5 miles
  • Grand Central Terminal
    Grand Central Terminal
    11 min walk - 0.6 miles

Getting around

  • 33 St. Station (Park Av. S)
    2 min walk
  • New York W 32nd St. Station
    6 min walk
  • LaGuardia Airport (LGA)
    27 min drive

Restaurants

  • Chick-fil-A
    2 min walk
  • Starbucks
    2 min walk
  • Sweetgreen
    2 min walk
  • Wolfgang's Steakhouse
    2 min walk
  • Fluffies Hot Chicken
    2 min walk

About this property

HGU New York

Luxury upscale hotel near Empire State Building
Located close to Madison Square Park and Macy's, HGU New York provides a terrace, a fireplace in the lobby, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-in
  • An elevator, concierge services, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels
  • Refrigerators and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Frequently asked questions

Is HGU New York pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 60 per night.

What time is check-in at HGU New York?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HGU New York?

Check-out is at 11:00 AM.

Where is HGU New York located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building, Madison Square Park, and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HGU New York Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and great coffee shop!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, cafe conveniently in the hotel, super quick help from staff was a great stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Entire hotel was clean and staff was very helpful. Standard King room was a little tight in space.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, friendly and helpful staff. The room was sparkling clean, bed very comfortable, quiet. I’d definitely recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff friendly. The coffee bar in the lobby was a great convience.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Madely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnight stay in NY. Lots of stores to visit that are close of a walk. Room was tiny, but still comfortable enough to move around and get dressed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super neat little place. I was solo traveling and this place was perfect for my situation. room was a bit small but how much does one really need after all? super convenient location, incredibly friendly staff, and the room itself had everything one could ask for. would definitely return in the future.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jennifer J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and kind. No complaints.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kannan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good. The room was quite small. The a/c did not work well - the staff was nice and they gave us a box fan, but it was too hot and could not get much sleep.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa Gabriela Milian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee shop next to the hotel was amazing. Your down the street from so many restaurants and bars. It’s a great place
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Heather Price

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the service were wonderful! All-round perfect stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 cleaning staff was the best I’ve had in NY
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Room was small, but was clean and had everything we needed. Staff was very friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel. Really enjoyed staying there. Very neat and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Genene

Liked: Cleanliness, staff & service, amenities
Easy, fast check in. Valet parking was great. I love this location because you are away from the hustle and bustle on Times Square, but close enough to walk or take a quick uber ride. The room was so cute and very clean. Staff also very nice. I would definitely stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities
Really cute little room perfect for my one night stay, felt more like a studio apartment than a hotel. Cozy and comfy
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Staff was friendly, location good. Hotel renovation was a bit shoddy, heating unit was not working well, disappointing overall.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Spotless and charming room. Big fluffy white towels. Wonderful friendly staff. Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean room with extremely helpful staff. Location is right next to the 6 Train and a Starbucks is next to that, and lots of local spots for dinner, late night snacks and drinks for the room. We’ve stayed here nearly a dozen times and have made it a home away from home.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, comfort and space in room. Staff / housekeeping were great.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff was excellent and welcoming. Room was compact - but thoughtful. Bathroom was large and very nice ! Perfect location near the 6 Subway- and easy for LGA flights.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only disappointing factor was that the website did not advertise that the bar on site was closed due to remodeling. It would’ve been nice to know that, especially since we were visiting during a cooler time of year and had to walk in order to find a place to have an evening cocktail. Since that bar was closed, maybe they could’ve comped the price of beers in the hotel room bar, instead of charging eight dollars for a beer out of the fridge. Otherwise, it was a very convenient location to a lot of touristy areas, very close to subway station, and not at all in a dangerous part of the city. The room rates were also very decent. Everything was clean, and staff were able to tend to any of our needs. I would definitely stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff is amazing. Location is so convenient. We were given a free room upgrade.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location yet still quiet. Spacious room. Comfortable bed.
Stayed 8 nights in Dec 2025