See all properties

HGU New York

4.0 star property
Beaux Arts hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
2 bars/lounges
Terrace/patio
Front of property
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

Highlights

Air conditioning
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Hotel @ Fifth Avenue

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,706 reviews
The Hotel @ Fifth Avenue

About the neighborhood

Map
34 East 32nd Street, New York, NY, 10016

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 8 min walk - 0.5 miles
  • Grand Central Terminal - 11 min walk - 0.6 miles
  • Chrysler Building - 11 min walk - 0.6 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬1 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Moono - ‬1 min walk

About this property

HGU New York

Luxury upscale hotel near Empire State Building
Located close to Madison Square Park and Macy's, HGU New York provides a terrace, a fireplace in the lobby, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-in
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels
  • Refrigerators and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Is HGU New York pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at HGU New York?

Valet parking is available for USD 60 per night.

What time is check-in at HGU New York?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HGU New York?

Check-out is at 11:00 AM.

Where is HGU New York located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building, Madison Square Park, and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

HGU New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Very comfy beds and good sized bathrooms.
Stayed 5 nights in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bedding; nice, clean bathroom; quiet building. Great stay!
Stayed 2 nights in Jul 2025

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy small room. Nice bathroom also. Good location. Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystile

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely adore this property, staff, and location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly really enjoyed my stay. The rooms were nice and clean, the staff was very helpful and friendly. I definitely would return in the future and recommend this hotel to friends and family
Stayed 3 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Amenities
As someone who loves Korean food I picked a great hotel to stay in! The location, quality customer service and cleanliness stand out the most. I felt safe leaving at 1:30 am to get local Korean food and early morning walks for cafes were a joy. I would absolutely stay here again :)
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great surrounding restaurants, subway is really close by as well
Stayed 2 nights in Jun 2025

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff are so lovely !!! Would definitely stay here again ⭐️🗽
Stayed 5 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and rooftop patio. Clean room
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location and had a wonderful rooftop. Our room was also cleaned every day of our stay, which is greatly appreciated and not always the case at hotels in New York. We had a wonderful stay here and would definitely stay again!
Stayed 3 nights in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for my visit to my daughter. It was a straight shot just 5 min walk up the street to her apartment. My room was small but clean & comfortable. I will be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is was pretty ok
Stayed 1 night in Jul 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
Clean but old
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to train station
Stayed 3 nights in Jun 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel. Be prepared to pay 300.00 in incidentals. Very few amenities but there is a coffee shop and lounge area by the lobby. Safe area for walking.
Stayed 3 nights in Jul 2025

4/10 Poor

Sepehr

Disliked: Property conditions & facilities
Rooms are extremely small
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location for our trip. The staff was kind and helpful. The room was small but clean. I didn’t not like the lighting situation with having to put the in the slot
Stayed 3 nights in Jul 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel with nice and quiet room.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - smallish room, but fine for a single person. Bed was really comfortable and a nice selection of pillows - I need firm pillows and rarely get them in a hotel. Very quiet at night. Nice to have a coffee shop next door!
Stayed 3 nights in Jun 2025

6/10 Okay

Jonah

Room was small as expected but there was a cigarette burn on the bed side table which was gross
Stayed 1 night in Jul 2025

6/10 Okay

Max

Liked: Amenities
Disliked: Property conditions & facilities
Good location, generally ok, staff helpful. Air conditioning not working properly
Stayed 2 nights in Jul 2025

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Great room , although a little small. Building amenities are good considering there is a gym use that is included.
Stayed 5 nights in Jun 2025

6/10 Okay

Nabel

Liked: Cleanliness, staff & service
Very small room
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay- perfect location
Stayed 6 nights in Jan 2025