This room, is huge, that is the only plus side. Upon arrival, we realized we did not receive an email with entry information. Called the number, and received an entry code to the front door. Upon arriving at our room, we had to call again to get that door code.
We arrived late evening so a full inventory of the room was not done. When we attempted to play the tv, it would not connect to the internet.
From check-in through the next day six calls were placed. Two of which a supervisor was supposed to call back. The supervisor never called, no repairs, no other room to switch to- nothing. Our room was not clean, there wasn’t a shower curtain, and the ceiling right outside the room was leaking and coming apart.
Each time we spoke to someone, they apologized that this was happening. The supervisor said the best she could do was put in a request for money back.
Global Luxury Suites is anything other than a luxury. If you’re looking for a room with space, this is it. If you’re looking for comfort, cleanliness, helpful staff and luxury- look elsewhere!