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Flatiron Hotel

Property class: 2.5
Iconic NYC landmarks surround this hotel where attentive staff speak multiple languages and provide concierge services for a truly seamless Manhattan experience

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Photo gallery for Flatiron Hotel

Lobby - Flatiron Hotel (New York)
Reception hall - Flatiron Hotel (New York)
Deluxe Room, 2 Queen Beds, Corner | Minibar, in-room safe, desk, blackout drapes - Flatiron Hotel (New York)
Exterior - Flatiron Hotel (New York)
Bar (on property) - Flatiron Hotel (New York)
Located near 5th Avenue, Flatiron Hotel puts travelers within walking distance of the Empire State Building and Madison Square Garden. Guests start their day with breakfast before heading out to explore or using the 24-hour business center and in-room WiFi to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Corner

Deluxe Room, 2 Queen Beds, Corner | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Corner

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, Flatiron Hotel is near a metro station. Manhattan Cruise Terminal and South Street Seaport are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Check out an event or a game at Madison Square Garden, and consider making time for Lincoln Center, a top attraction not to be missed. Visit our New York travel guide
Map
9 West 26th Street, New York, NY, 10010

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    1 min walk - 0.0 miles
  • A park with a large sculpture, trees, and tall buildings in the background.
    Madison Square Park
    2 min walk - 0.1 miles
  • A cityscape with tall buildings, busy streets, and a prominent building with a large advertisement.
    Flatiron Building
    3 min walk - 0.2 miles
  • Rizzoli Bookstore
    1 min walk - 0.1 miles
  • 230 Fifth Rooftop Bar
    2 min walk - 0.1 miles

Getting around

  • 28 St. Station (Broadway)
    2 min walk
  • New York 23rd St. Station
    5 min walk
  • John F. Kennedy Intl. Airport (JFK)
    48 min drive

Restaurants

  • The Smith
    2 min walk
  • 230 Fifth Rooftop Lounge
    2 min walk
  • The Grey Dog
    3 min walk
  • ilili NoMad
    3 min walk
  • KazuNori: The Original Hand Roll Bar

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Business center/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Flatiron Hotel?

Check-in start time: 4 PM; Check-in end time: 3 AM.

What time is check-out at Flatiron Hotel?

Check-out is at 11 AM.

Where is Flatiron Hotel located?

Located in Manhattan, this hotel is steps from Madison Square Park and 5th Avenue. Empire State Building and Herald Square are also within 10 minutes. 28 St. Station (Broadway) and 23 St. Station (5th Av.) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Flatiron Hotel Reviews

7.2

Good

8.0

Cleanliness

8.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 242 out of 999 reviews
Rating 8 - Good. 355 out of 999 reviews
Rating 6 - Okay. 211 out of 999 reviews
Rating 4 - Poor. 106 out of 999 reviews
Rating 2 - Terrible. 85 out of 999 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little hard to judge as they had closed their doors and did not, apparently, notify Expedia. We arrived to a locked up building that had been closed for quite a while.
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba cerrado y no nos habían avisado desde Expedia
Stayed 5 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Das Hotel scheint bankrott zu sein, es ist geschlossen und beherbergt keine Gäste mehr.
Stayed 5 nights in Oct 2019
Verified review

6/10 Okay

kevin p.

Disliked: Listing accuracy

Was not my first choice but a good hotel

Basic hotel no real frills To be said but not a. Unpleasant stay
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel trovato chiuso al mio arrivo a New York dovreste toglierlo dalla vostra lista non posso recensirlo perché non l’ho neanche visto
Stayed 10 nights in Aug 2019
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba cerrado por reformas a las 11 pm y tuvimos que buscarnos la vida después de 9 h de viaje. Un desastre
Stayed 4 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Aldrig igen

+ Fick åtkomst till hotellrummet tidigare än utsatt incheckningstid. - Frukosten finns inte. Det som nu kallas ”frukost att ta med” är ett mycket litet bord med äpplen, små flingpaket, ibland miniyoghurts samt mjölk och kaffe. Fick ingen städning under hela vistelsen (förutom en bäddning en gång, samt ett set nya handdukar när vi bad om det). Toalettdörren på rummet går i baklås och är därmed direkt livsfarlig. Ingen fungerande minibar. Många osmarta, konstiga, tekniska lösningar, och egenbyggda möbellösningar (med spetsiga hörn som man lätt slår sig på) som ger hotellet ett oproffsigt intryck - långt ifrån standard. Bilder och beskrivning av hotellet lever över huvud taget inte upp till hur det egentligen ser ut och är direkt vilseledande. Generellt sett en mycket nedstämd stämning bland hotellpersonalen. Hutlös deposition som stannade kvar, reserverat på kontot flera dagar efter utcheckning. Skulle aldrig boka detta hotell igen eller rekommendera det till någon.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hotel for a week stay for an employee, who was traveling to NYC to help at our shop. The location was a couple a blocks for where the employee was working, affordable (reasonable), and the front desk had such great service. The card used was declined due the bank locking it due to fraud charges (at 1:00 am), the front desk worked with me the next morning to refund the employee and use another card. The front desk was professional, quick and pleasant. Thank you to the lady who took 6 calls from me, while trying to figure the payment issue.
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

Michael

Disliked: Staff & service

Place is meh

Room was small but functional. LOT of street noise, so a sound sleep wasn't in the cards. (We were on 9th floor). Biggest complaint was the people at the front desk were of little help in suggesting places to eat, how to get places or what to see. You were basically on your own. Also, no business center to print up airplane boarding passes. Overall, next time will spend a bit more for a more formal hotel.
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Das Frühstück war eine Frechheit, im Stehen in der Lobby ein paar Joghurts, Müsliflocken und Früchte, dazu Wasser oder Kaffee!!!! Zum Glück ist gegenüber noch ein Starbucks! Eck-Zimmer hatte eine gute Grösse.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to great resturants and a lot of other things. The hotel was very nice and had some great character.
Stayed 3 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Si vous avez prévu de prendre un hôtel avec petit déjeuner inclus, ne prenez pas celui ci. C est une arnaque!!! En raison de travaux dans le hall, il n y a pas de réception ni de salle à manger ( photos totalement mensongères sur le site) et donc un soit disant petit déjeuner près des ascenseurs sur le seul canapé disponible ! Et en guise de repas : céréales en boîte lait et café imbuvables! Les chambres sont confortables mais la plomberie fait un bruit infernale, on a le droit à un boucan pour chaque douche des voisins ( à 22h ou 6h du matin !) Le mini frigo ne fonctionnait pas, la cafetière dans la chambre non plus ... pas de roof top contrairement à ce qui est indiqué dans le site. Seul point positif , chambre grande et très bien localisé, mais il y a tellement d autres hôtels aussi bien situés dans le même quartier, moins chers et avec le petit déjeuner ! Quand nous avons essayé d avoir au moins une réduction pour le problème du petit déjeuner , la responsable a répondu que l on aurait dû regarder mieux les avis et appeler pour savoir si il y avait des travaux !
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

Anonyme

Liked: Cleanliness, staff & service, property conditions & facilities
Déçue par le petit déjeuner eau chaude thé pommes bananes et petites barquettes de céréales et yaourts le tout exposé sur 1 table de 1m2 pour tous les clients
Stayed 3 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what I imagined from web info. Nice people, but a completely different feel than expected. The curtains are in photos, but the furniture was old and looked it, vertical blinds in the bathroom which did not provide complete privacy. Very unusual digital upgrades such as door lock/do no disturb and strange mirror in bathroom with screen and sensor, or was it a camera?
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

Karen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby was insanely hot. The "breakfast" was cereal, small off-brand yogurt, and not fresh fruit. Our room was okay, but the windows were filthy and one of them was cracked. The staff was pleasant, but we were not informed of the extensive renovations going on. Excellent location, but I probably would not stay here again.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Everything was "okay". Nothing was horrible and nothing was amazing. The only thing I would say is that next time you believe that an event (e.g. Pride Parade) is going to be blocking off the surrounding streets of the Flatiron hotel, to notify your guest via email. A simple email would have saved my family from being completely lost and confused about how we were supposed to get to the hotel. It took us just over an hour to figure out where we would be parking (because the parking the hotel directs you to is also blocked) and how we would walk to the hotel. An email would have helped us plan better.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgable about the area for food.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service
Great location with friendly staff..............,.,
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Elmer

Liked: Staff & service
Disliked: Amenities
It is an old building that needs renovation, especially the dining area. Need to put a common microwave.
Stayed 4 nights in Jun 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
The property description available online is no longer accurate and needs updated. The description boasts that the hotel has a bar and dining services, and neither are available. I found the check-in encounter was less-than-pleasant and the quality of the hotel reflected a need for some updates. Facially, the room appeared clean, but further inspection revealed some dirt in the bathroom and leftover coffee grounds in the coffee maker. My one good experience at this hotel was an encounter with the hotel cleaning staff, who helped me get some ice delivered to my room. Overall, I paid $469 for this room for one night and it was not worth it. If you can find accommodations elsewhere, do so.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service

Location lacking, but okay stay.

I literally booked this place at the airport before my flight. Check-in was smooth and the guy was super friendly. Breakfast was an apple and Apple Jacks. Room was clean and simple. We passed other doors that were broken and that wasn’t appealing—it looked like someone had broken in/out. Location was okay. Not far from a subway station, but not close to any good “after hours” place either. We got there around 2AM Sunday morning and realllllly struggled to find something to eat.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Le secteur geographique dans Manhattan est tres pratique. Petit dejeuner tres basic avec cereales, cafe americain, yahourt, banane.
Stayed 10 nights in Jun 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No amenities at all, in room fridge is an old style bar fridge that held small bottles and was not cold, had to have ice brought up but nowhere to keep anything cold. Bed was a double and not a queen I paid for. Stand alone closet with drawers under the bed which were heavy to pull out and you needed to be on your knees. You can hear everything from the room, single pane glass and we were on the 10th floor, we could here people talking from the restaurant across the street. Restoration of a church across the street, workers were installing an aluminum roof at 5:00am each day and then by 10:00 am they left the work site and no other work being done.
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was small but cozy, cool features like a TV in the bathroom mirror, crazy showerheads, and memory foam mattress... My favorite thing about this hotel was the location! Perfect to be in the middle of NYC, you're within walking distance of basically everything or a short cab ride away. Would stay again just for the convenience of location.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Texicana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room decor was lovely and was in a good location with a good view of the Empire State Building.
Stayed 7 nights in Jun 2019