Ratings based on 999 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 5, 2024 on Expedia
by A verified traveler
Posted Feb 24, 2024 on Expedia
Adrian at the front desk was very accomodating and professional. Rooms were clean and I had a partially nice view of the NYC skyline.
Comment from Hotel Management
Feb 25, 2024 by Hotel Management, Hotel Management
Dear Shirley, Thank you for sharing your review about your stay at Extended Stay America. We are delighted you enjoyed the clean and comfortable room with the beautiful view of the NYC skyline. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant visit. Sincerely,Hotel Management
by A verified traveler
Posted Feb 23, 2024 on Expedia
Came just for one night but I will definitely come back
by A verified traveler
Posted Feb 22, 2024 on Expedia
It said include the breakfast but really nothing
Comment from Hotel Management
Feb 22, 2024 by Hotel Management , Hotel Management
Dear BORAMAE, Thank you for taking the time to share about your visit. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
by A verified traveler from Statesville
Posted Feb 11, 2024 on Expedia
There was not breakfast!! Is not so clean, strange neighbors
Comment from Hotel Management
Feb 12, 2024 by Hotel Management, Hotel Management
Dear Ana, We are grateful to have you as our guest. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
by A verified traveler
Posted Feb 3, 2024 on Expedia
Highly recommend 👌
Comment from Hotel Management
Feb 4, 2024 by Hotel Management, Hotel Management
Dear Tarana, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
by A verified traveler
Posted Jan 22, 2024 on Expedia
Great
by A verified traveler from Tinton Falls
Posted Jan 22, 2024 on Expedia
by A verified traveler
Posted Dec 31, 2023 on Expedia
by A verified traveler
Posted Dec 23, 2023 on CheapTickets
We love staying here! Staff is always helpful and courteous. The internet has been their only bug since 2020; it never works or works at snail like speed. The rooms are always clean, warm or cold depending on how you need them to be; plenty of appliances, dish racks, pans- whatever you need they will provide. Carlos the manager runs a great staff!
Comment from Hotel Management
Dec 24, 2023 by Hotel Management, Hotel Management
Dear Cristobal, Thank you for the positive review and for recognizing our hotel. We are delighted to know how much you enjoyed our clean accommodation and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back.Sincerely,Hotel Management