Ratings based on 1,612 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Very friendly and helpfull staff
by A verified traveler
Posted Mar 26, 2024 on Expedia
Love the stay at the hotel. The staff was very kindness
Comment from Hotel Management
Mar 26, 2024 by Jaria - Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A verified traveler
Posted Mar 25, 2024 on Expedia
All something is great.
Comment from Hotel Management
Mar 26, 2024 by Jaria - Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Crap elevators. Shower didn't work.
by A verified traveler
Posted Mar 24, 2024 on Expedia
A little sketchy.
by A verified traveler from Camas
Posted Mar 24, 2024 on Expedia
The toliet seat was loose. The vanity is not well designed. I contacted the front desk to ox the toliet seat. But no reponse for all week we stayed. The elevator was not operated efficiently. We waited for 15 minutes.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Our room was great - very clean and plenty of room. It has a kitchenette with a full-sized fridge - there was even cookware, dishes, etc. Plenty of counter space in the bathroom and I liked their toiletries as well. The breakfast is decent, too! Convenient location and great price - I would stay here again.
Comment from Hotel Management
Mar 26, 2024 by Jaria - Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A verified traveler
Posted Mar 18, 2024 on Expedia
Middle of Times Square with lots of action all around
by A verified traveler
Posted Mar 17, 2024 on Expedia
I arrived at the hotel at 1:00 PM, which I knew was early as that was the time my flight landed in NYC. When I arrived, I told them I was there. They proceeded to take my suitcases, and then I did some shopping and returned at 4:30 PM to check in, and my room isn't done yet. I came back at 5:00 PM and it's still not ready. My room was finally ready at 6:00 PM. It was ridiculous, and the staff weren’t helpful and rude.
by A verified traveler
Posted Mar 14, 2024 on Expedia