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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • City view
  • 46.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver) | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum)) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Bathroom shower

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 3 min walk - 0.2 miles
  • The High Line Park - 4 min walk - 0.2 miles
  • Madison Square Garden - 18 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.8 miles
  • Times Square - 4 min drive - 1.7 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar, and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Self parking (surcharge), express check-out, and ATM/banking services
  • A gift shop, an elevator, and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–8:00 PM. The pool is closed seasonally each year from September 12 to May 30.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Dream Downtown, by Hyatt?

Self parking is available for USD 85 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Check-out is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

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Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 671 out of 1398 reviews
Rating 8 - Good. 267 out of 1398 reviews
Rating 6 - Okay. 196 out of 1398 reviews
Rating 4 - Poor. 136 out of 1398 reviews
Rating 2 - Terrible. 128 out of 1398 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good service and very kind staff! Highly recommended!!!
Stayed 6 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Great location
Stayed 5 nights in Jan 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice property and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large lobby, friendly staff, safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis Eduardo Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, property very clean and conveniently located.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. Decent rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 4 nights in Apr 2025

10/10 Excellent

Meighan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Loved the convenience of the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Baine

Liked: Cleanliness, staff & service, property conditions & facilities
The check in and check out were flawless. Very professional great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean! Friendly and helpful staff 10/10 recommendation
Stayed 1 night in Mar 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are great!!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Liked the location. Stuff was helpful! Fun vibe!!
Stayed 1 night in Apr 2025

10/10 Excellent

Natalye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to be kind and helpful. The hotel is really beautiful with an amazing rooftop bar. I would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here. The property is very urban and trendy. Staff is amazing and the great follow-up after my stay was a wonderful surprise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place i stay when i visit manhattan best overall,everything is conveniently in the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to restaurants, shopping & outdoor activities. Definitely would recommend it to anyone.
Stayed 5 nights in Mar 2025

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Rooms need an update. We stayed in a double room.
Stayed 3 nights in Apr 2025

6/10 Okay

Madhura

Liked: Cleanliness, staff & service
It was a okay stay. Rooms need upgrades. Beds need to be comfortable and bathroom features need upgrades.
Stayed 2 nights in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near transportation and walkable to SoHo and the Village.
Stayed 2 nights in Mar 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally from start to finish, amazing stay!!!
Stayed 2 nights in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
The staff was over the top friendly and accommodating. Exceptional service. The building itself needs a little TLC.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Very clean and nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay
Stayed 2 nights in Dec 2024