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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Creator video
Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver) | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum)) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar, and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free bicycle rentals, self parking (surcharge), and express check-out
  • A gift shop, smoke-free premises, and a banquet hall
  • Multilingual staff, luggage storage, and laundry services
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 10:30 AM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–10:30 AM. The pool is closed seasonally each year from September 12 to May 30.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, Dream Downtown, by Hyatt allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Dream Downtown, by Hyatt?

Self parking is available for USD 100 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Check-out is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

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Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 710 out of 1454 reviews
Rating 8 - Good. 275 out of 1454 reviews
Rating 6 - Okay. 201 out of 1454 reviews
Rating 4 - Poor. 139 out of 1454 reviews
Rating 2 - Terrible. 129 out of 1454 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Great location
Stayed 3 nights in May 2025

10/10

Overall a good place to stay.
Stayed 2 nights in May 2025

10/10

Great hotel. Great location.
Stayed 1 night in May 2025

10/10

Nice and friendly staff. Beautiful hotel
Stayed 2 nights in May 2025

10/10

Great hotel!
Stayed 3 nights in Apr 2025

10/10

Wonderful highly recommended
Stayed 1 night in May 2025

10/10

Amazing staff that went above and beyond. Clean hotel, made by girlfriends birthday weekend very special. Everyone treated us amazing, food was excellent! Overall 10/10 experience, thanks Hyatt!
Stayed 1 night in Jun 2025

10/10

Great staff
Stayed 4 nights in May 2025

10/10

Great hotel with good service and very kind staff! Highly recommended!!!
Stayed 6 nights in Apr 2025

8/10

A bit of a line to check in but the staff quickly rectified that and in fact I checked in and was able to have my room an hour before check in!
Stayed 1 night in May 2025

6/10

Great location
Stayed 5 nights in Jan 2025

10/10

Nice hotel room. Clean. Great location. Chelsea Market is next door. Great rooftop bar
Stayed 3 nights in May 2025

10/10

Large lobby, friendly staff, safe.
Stayed 2 nights in Apr 2025

10/10

Staff was great, property very clean and conveniently located.
Stayed 3 nights in Mar 2025

6/10

Good location and clean room. The down sides the beds and pillows need upgrade, and maintenance to the building.
Stayed 6 nights in May 2025

10/10

Great location. Excellent staff. Decent rooms.
Stayed 5 nights in Apr 2025

10/10

Staff was wonderful
Stayed 4 nights in Apr 2025

10/10

Staff was wonderful. Loved the convenience of the location.
Stayed 2 nights in Apr 2025

10/10

My wife and I stayed at the Dream for our 38th wedding anniversary with some of our close friends. We really enjoyed ourselves and would love to come back to stay soon. It was the perfect getaway for all of us!
Stayed 1 night in Apr 2025

10/10

The check in and check out were flawless. Very professional great staff
Stayed 2 nights in Apr 2025

10/10

I’ve stayed here a few times. The staff is always chill and relaxed, I love that. A cute hotel for a night in the city with friends. The pool looked great but I didn’t get in. I will be back!
Stayed 2 nights in May 2025

10/10

Amazing
Stayed 2 nights in May 2025

10/10

Room was ready early. Clean. Spacious.
Stayed 1 night in May 2025

10/10

Property was very nice and clean! Friendly and helpful staff 10/10 recommendation
Stayed 1 night in Mar 2025

10/10

The staff here are great!!
Stayed 1 night in Mar 2025