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Dream Downtown, by Hyatt

4.5 star property
Chelsea's vibrant nightlife scene awaits at this stylish hotel, where guests can explore nearby art galleries or shop upscale before dancing under the stars

Choose dates to view prices

Dream Downtown by Hyatt in Chelsea offers a rooftop terrace with city and High Line Park views. Guests can relax at the poolside bar or visit the nightclub. The hotel provides high-speed WiFi, luggage storage, and multilingual staff to assist with any needs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Hudson River Park - 5 min walk - 0.3 miles
  • Whitney Museum of American Art - 6 min walk - 0.4 miles
  • Chelsea Piers - 6 min walk - 0.4 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Panorama Cafe - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar, and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free bicycle rentals, self parking (surcharge), and express check-out
  • Laundry services, smoke-free premises, and multilingual staff
  • Meeting rooms, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 10:30 AM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–10:30 AM. The pool is closed seasonally each year from September 12 to May 30.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, Dream Downtown, by Hyatt allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 100 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Check-out is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

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Reviews

Dream Downtown, by Hyatt Reviews

8.0

Very Good

8.4

Cleanliness

10

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 804 out of 1613 reviews
Rating 8 - Good. 296 out of 1613 reviews
Rating 6 - Okay. 221 out of 1613 reviews
Rating 4 - Poor. 149 out of 1613 reviews
Rating 2 - Terrible. 143 out of 1613 reviews

Reviews

10/10 Excellent

Dulce

Liked: Cleanliness, amenities, property conditions & facilities
Overall wonderful experience
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and service was quick!
Stayed 4 nights in Dec 2025

10/10 Excellent

Johnice

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing and guest services was even more amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Very nice hotel. Helpful and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

KODJOVI

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Clean room and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and a good location. Loved the Balcony and bed lunens.
Stayed 1 night in Dec 2025

10/10 Excellent

Raman

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Dec 2025

8/10 Good

Jovaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I will be coming back
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Had a slight housekeeping issue but otherwise it was very nice. Quiet
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Great customer services and shower
Stayed 2 nights in Dec 2025

6/10 Okay

Kellianne

Liked: Staff & service, property conditions & facilities
bar we fine.
Stayed 1 night in Dec 2025

10/10 Excellent

simone

Liked: Cleanliness, amenities
Very nice
Stayed 5 nights in Dec 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating
Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a great location. Staff were super helpful, room was clean and a decent size. Bar area excellent Would highly recommend
Stayed 4 nights in Oct 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar should be open for hotel guests. They were asking for a cover fee, which wasn’t expected and was exorbitantly high. Something for the hotel to take into consideration.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and very helpful. The room was clean and the area around the hotel was nice. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and unique. Staff incredibly friendly and accommodating
Stayed 3 nights in Oct 2025

6/10 Okay

Neetu

Liked: Staff & service
Disliked: Cleanliness
The rooftop club’s bass sounds made our room walls vibrate until 4am. This hotel isn’t really meant for regular travelers and those who want to sleep. It’ll be a great stay if you were partying at the club.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Staff was Great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. The moment we stepped inside we felt transported to Europe. The lobby smelled amazing. Other reviews state loud music from the club around however we do not have any complaints about noise. We had an amazing stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
Stayed 3 nights in Sep 2025

6/10 Okay

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but on and off hot water. No heat working. Put the thermostat at 80 but still cold throughout the night.
Stayed 2 nights in Dec 2025
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