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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Dream Downtown by Hyatt in Chelsea offers a rooftop terrace with city and High Line Park views. Guests can relax at the poolside bar or visit the nightclub. The hotel provides high-speed WiFi, luggage storage, and multilingual staff to assist with any needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

King Guest House

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms, Terrace (South Tower)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Panorama Cafe - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar, and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free bicycle rentals, self parking (surcharge), and express check-out
  • Multilingual staff, luggage storage, and ATM/banking services
  • Meeting rooms, smoke-free premises, and laundry services
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 10:30 AM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–10:30 AM. The pool is closed seasonally each year from September 12 to May 30.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, Dream Downtown, by Hyatt allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Dream Downtown, by Hyatt?

Self parking is available for USD 100 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Check-out is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

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Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 765 out of 1562 reviews
Rating 8 - Good. 292 out of 1562 reviews
Rating 6 - Okay. 215 out of 1562 reviews
Rating 4 - Poor. 147 out of 1562 reviews
Rating 2 - Terrible. 143 out of 1562 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Would def stay again. Balcony was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, will be back!
Stayed 1 night in Jul 2025

6/10 Okay

Poonam

Liked: Cleanliness
Disliked: Staff & service
Location is good. But if you are looking for a good night sleep then re think as the music from club goes on throughout the night.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and conveniently located
Stayed 4 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Lisaura

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms soon. Guacamole was one of the best I had in a long time.
Stayed 1 night in Jul 2025

10/10 Excellent

Prospero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing landscaping and great views. Property was in a great location along with great customer service and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and I am happy I made the choice of Dream Downtown by Hyatt. Hope to comeback soon.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! 10/10 in all categories
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar pool lobby restaurants in the area
View from room
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and very clean. Great environment, fun roof top bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to come back!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk area. Hotel staff is very accommodating. When checkout came they were not pounding on the door at check out time. We had to gather and leave without being rushed
Stayed 5 nights in Aug 2025

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good 👌
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarchyme

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

6/10 Okay

Dixie

Great location. Frustrating that we booked for the pool and it wasn’t until after we paid our non-refundable deposit that the pool was only open to families until 10am. Bars/pool geared for clubbing crowd instead of hotel guests. Also, stayed in 1008, marketed for 4 people, but pull out was so worn that we all had to cram in 1 king bed. Bikes were great and staff was friendly. Location is excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel . Clean friendly. The pool area is amazing. I highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
The location was great close to everything, which made getting around very convenient. However, the stay was a bit pricey for what was offered. One downside was the lack of soundproofing; you could hear everything from the neighboring rooms, and the constant door slamming made it hard to rest comfortably.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Everything was easy and seamless—clean rooms
Stayed 1 night in Jul 2025

8/10 Good

eleni

Liked: Cleanliness, staff & service
Good hotel could use a few updates and I find it ridiculous you need to pay to use the pool. As a Canadian it’s 250 to rent one chair at the pool ontop of the 1300 for two nights I’m already paying. Great location love that there are room with balconies and the fact Tao and ph rooftop are so close
Stayed 2 nights in Aug 2025

4/10 Poor

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King room with balcony, overpriced. The balcony was barely a balcony. Not impressed.
Stayed 1 night in Aug 2025