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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center

Choose dates to view prices

Dream Downtown by Hyatt in Chelsea offers a rooftop terrace with city and High Line Park views. Guests can relax at the poolside bar or visit the nightclub. The hotel provides high-speed WiFi, luggage storage, and multilingual staff to assist with any needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
Hair dryer
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Times Square - 9 min drive - 2.6 miles
  • Empire State Building - 11 min drive - 1.8 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel near Chelsea Market
Located close to The High Line Park and Union Square Park, Dream Downtown, by Hyatt provides a nightclub, a poolside bar, and a rooftop terrace. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free bicycle rentals, self parking (surcharge), and express check-out
  • Smoke-free premises, multilingual staff, and laundry services
  • A gift shop, a banquet hall, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 10:30 AM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–10:30 AM. The pool is closed seasonally each year from September 12 to May 30.

Is Dream Downtown, by Hyatt pet-friendly?

Yes, Dream Downtown, by Hyatt allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Dream Downtown, by Hyatt?

Self parking is available for USD 100 per night.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown, by Hyatt?

Check-out is at 11:00 AM.

Where is Dream Downtown, by Hyatt located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Empire State Building are also within 2 mi (3 km). 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 8 minutes.

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Reviews

Dream Downtown, by Hyatt Reviews

7.8

Good

8.4

Cleanliness

10

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 784 out of 1601 reviews
Rating 8 - Good. 299 out of 1601 reviews
Rating 6 - Okay. 222 out of 1601 reviews
Rating 4 - Poor. 151 out of 1601 reviews
Rating 2 - Terrible. 145 out of 1601 reviews

Reviews

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a great location. Staff were super helpful, room was clean and a decent size. Bar area excellent Would highly recommend
Stayed 4 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and very helpful. The room was clean and the area around the hotel was nice. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Staff was Great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 4 nights in Aug 2025

8/10 Good

Kleiva

Liked: Staff & service, property conditions & facilities
It was nice for a short stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Would def stay again. Balcony was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and conveniently located
Stayed 4 nights in May 2025

6/10 Okay

Ashlei

Liked: Cleanliness
Room wasn't ready 1.5 hours after the states check in time. The hotel is used for a lot of other purposes for such a small space so it's awkward to shimmy through someone's bat mitzvah to get up to our rooms. We heard really loud tribal drumming from tao when we were up on the 2nd floor. The best things are pretty decent sized rooms for NYC and awesome location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Prospero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing landscaping and great views. Property was in a great location along with great customer service and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay.
Stayed 2 nights in May 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and great. The sound from the nightclub is inescapable - it didn’t keep us up but easily could have.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and I am happy I made the choice of Dream Downtown by Hyatt. Hope to comeback soon.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Apr 2025

4/10 Poor

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club really ruins this hotel. If you value your sleep, don’t stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff. Beautiful hotel
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Everything was easy and seamless—clean rooms
Stayed 1 night in Jul 2025

6/10 Okay

Dixie

Great location. Frustrating that we booked for the pool and it wasn’t until after we paid our non-refundable deposit that the pool was only open to families until 10am. Bars/pool geared for clubbing crowd instead of hotel guests. Also, stayed in 1008, marketed for 4 people, but pull out was so worn that we all had to cram in 1 king bed. Bikes were great and staff was friendly. Location is excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value!

Every time I come to New York, I stay in this hotel. You cannot beat the location in price. The staff are so friendly and amazing!
Stayed 3 nights in May 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Bought the bronze king + balcony. Got to hotel and they said they overbooked. They “upgraded” me to a silver king saying it had a slightly better view. But failed to mention there was no balcony
Stayed 2 nights in Aug 2025

4/10 Poor

Kimiko

Disliked: Cleanliness, staff & service
Unpon checking in the receptionist was very unpleasant, got to the room it was so small I felt like I was in a matches box. The bathroom had mold everywhere. Wish I had took my money to a much better hotel with the price I payed.
Stayed 2 nights in Aug 2025

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved the location. What we didn’t like was that there was no refrigerator or microwave in the room. There was also a fight in the room next door to ours and no one checked in to see if we were okay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Meighan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Loved the convenience of the location.
Stayed 2 nights in Apr 2025

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Housekeeping did not provide washcloths second night stay. Room door would stick and was very difficult to push open. Air conditioner would not reach to the cool setting. These little annoyances degraded the stay enjoyment.
Stayed 2 nights in Sep 2025

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