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DoubleTree by Hilton New York Downtown

Photo gallery for DoubleTree by Hilton New York Downtown

Featured Image
Room Amenity
In-room safe, desk, free cribs/infant beds, WiFi
49-inch flat-screen TV with cable channels, TV, MP3 dock
In-room safe, desk, free cribs/infant beds, WiFi

Overview of DoubleTree by Hilton New York Downtown

DoubleTree by Hilton New York Downtown

4 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
8 Stone St, New York, NY, 10004

Explore the area

  • Popular LocationBattery Park4 min walk
  • Popular LocationWall Street5 min walk
  • Popular LocationOne World Trade Center16 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)26 min drive

Choose dates to view prices

About this area

New York

DoubleTree by Hilton New York Downtown is located in Stone Street Historic District, a neighborhood in New York, and is in the city center and near a metro station. Chelsea Piers and Madame Tussauds Wax Museum are local attractions and those in the mood for shopping can visit 5th Avenue and Chelsea Market. Looking to enjoy an event or a game while in town? See what's going on at Barclays Center Brooklyn, or consider a night out at HERE. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience to public transportation: Whitehall St. Station and Bowling Green Station are just steps away.
Map

What's nearby

  • Battery Park - 4 min walk
  • Wall Street - 5 min walk
  • National September 11 Memorial - 13 min walk
  • One World Trade Center - 16 min walk
  • Brooklyn Bridge - 3 min drive

Getting around

  • Whitehall St. Station - 1 min walk
  • New York Christopher St. Station - 6 min drive
  • John F. Kennedy International Airport (JFK) - 26 min drive

About this property

DoubleTree by Hilton New York Downtown

4-star New York hotel in Stone Street Historic District with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite. All 399 rooms offer WiFi, MP3 docks, and flat-screen TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
DoubleTree by Hilton New York Downtown offers 399 accommodations with MP3 docking stations and laptop-compatible safes. 49-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: WiFi (USD 6.95 per day)

Parking and transportation

  • Self parking on site (USD 45 per day)
  • Valet parking on site (USD 60 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 18 for adults and USD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 per day (rates may vary)
  • Self parking fee: USD 45 per day
  • Valet parking fee: USD 60 per day
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Financial District
DoubleTree Hilton New York City Financial District
DoubleTree New York City Financial District
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District
Hotel DoubleTree by Hilton New York City - Financial District
DoubleTree by Hilton New York City - Financial District New York
DoubleTree by Hilton New York City Financial District
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree By Hilton York York
DoubleTree by Hilton New York Downtown Hotel
DoubleTree by Hilton New York Downtown New York
DoubleTree by Hilton New York Downtown Hotel New York
DoubleTree by Hilton New York City Financial District

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 397 out of 1134 reviews
5 - Excellent 35%
Rating 4 - Good. 347 out of 1134 reviews
4 - Good 31%
Rating 3 - Okay. 180 out of 1134 reviews
3 - Okay 16%
Rating 2 - Poor. 119 out of 1134 reviews
2 - Poor 10%
Rating 1 - Terrible. 91 out of 1134 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t ready when we went to check in. Check was at 4 and we arrived at 4:30. There wasn’t enough towels in our room. We asked to not be put next to the elevator and our room was directly in front of it. The room was small. There were only 2 pillows on each bed and they were super thin. The bathroom was small and there was absolutely no counter space to put anything on. I was not given a receipt upon check in or check out. Area was good and parking was close by.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel only issue is the lines for the elevator.
Stayed 1 night in Sep 2021

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a four star hotel. The reason I selected it was because it was listed on Expedia as a four star hotel but it was most definitely not. Small and basic room. Tiny stand up shower. Very noisy AC. I had to turn it off to sleep. Room service doesn’t go very late so if you’re hungry you have to go out to look for food. I checked in around 10:30pm and could not get room service. Only three elevators for a large hotel. I was on 42 floor. Takes forever to get an elevator when it’s busy because they are simply not enough. The few elevators have to stop on so many floors because it’s called by so many persons then if you’re unlucky you get on to go down and it’s called back up and you go back up to 42 floor before you can get back down to the lobby. I don’t know how this can be listed as four star. It’s what I would expect from a boutique hotel or a small 3 class hotel. Overall very disappointing experience for selecting a four class hotel on Expedia. I should have done Air BnB.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's hard to give it a fair rating as they were still under Covid restrictions/limitations. Overall a great spot. Close to Stone St restaurants, easy access to subways. Had to wait to get checked in as the person stepped away from the desk for like 10-15 mins but it was late so we weren't missing much.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Sep 2021