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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to 5th Avenue

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Suite, 1 King Bed, Non Smoking | View from room
Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
128 West 29th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.3 miles
  • Empire State Building - 9 min walk - 0.5 miles
  • Broadway - 13 min walk - 0.7 miles
  • Times Square - 13 min walk - 0.7 miles
  • Grand Central Terminal - 3 min drive - 1.5 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near 5th Avenue
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a vending machine, and multilingual staff
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Broadway and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 702 out of 1667 reviews
Rating 8 - Good. 448 out of 1667 reviews
Rating 6 - Okay. 297 out of 1667 reviews
Rating 4 - Poor. 125 out of 1667 reviews
Rating 2 - Terrible. 95 out of 1667 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Breanna

Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatbweekend getaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff I will stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great location
Stayed 8 nights in Feb 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the place was clean with a very nice view of the city
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience the night front desk person was super friendly!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and easy, accommodating people
Stayed 1 night in Apr 2025

8/10 Good

Rudy

Liked: Cleanliness
Was greeted with terrible customer service when we arrived, but Dawn made up for it. Enjoyed the stay, very decent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, check in was easy and everything great
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location, reasonable price
Stayed 4 nights in Mar 2025

10/10 Excellent

ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had complimentary breakfast but otherwise everything was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, great location, friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities
Location was central to most destinations around the city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were small, but overall a good experience being there.
Stayed 2 nights in Apr 2025

8/10 Good

Georgeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, can walk to Time Square and Theaters district, also a little bit longer walk to Central Park, public transportation very close by and many eating places.
Stayed 6 nights in Apr 2025

10/10 Excellent

Margot

lovely stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
This is good hotel for exploring the city. Almost all of the big hits are walkable or a short train ride.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara at front desk was amazing!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Preeamvada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Everything went well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. It is a clean and spacious hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

vanilla st

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and customer service was wonderful
Stayed 2 nights in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms. Terrible elevator situation but thats every hotel in NY. Great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property was excellent. The only downfall was two elevators
Stayed 3 nights in Apr 2025