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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
2 Double Beds Empire State Building View | View from room - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Bar (on property) - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Reception - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for High Floor Two Double Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

View all photos for High Floor King Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor King Room with Empire State Building View

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Shower

Bathroom | Designer toiletries, hair dryer, towels, soap

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Penthouse

Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse

  • Sleeps 2

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(159 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(106 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.4 out of 10
Very good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, DoubleTree by Hilton Hotel New York City - Chelsea is in the entertainment district and near the airport. Chelsea Market and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain biking and hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
128 West 29th Street, New York, NY, 10001

What's nearby

  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    5 min walk - 0.3 miles
  • Macy's
    Macy's
    6 min walk - 0.4 miles
  • 5th Avenue
    5th Avenue
    6 min walk - 0.4 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles
  • Times Square
    Times Square
    14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.)
    3 min walk
  • New York W 32nd St. Station
    5 min walk
  • LaGuardia Airport (LGA)
    36 min drive

Restaurants

  • McDonald's
    2 min walk
  • Skirt Steak
    2 min walk
  • L'Amico
    2 min walk
  • The Fleur Room
    3 min walk
  • Five Guys
    2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Chelsea Market, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a vending machine, and multilingual staff
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Empire State Building. Times Square and Chelsea Market are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1122 out of 2421 reviews
Rating 8 - Good. 632 out of 2421 reviews
Rating 6 - Okay. 399 out of 2421 reviews
Rating 4 - Poor. 143 out of 2421 reviews
Rating 2 - Terrible. 125 out of 2421 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was so friendly and helpful. Location was very convenient.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff shower maybe a little outdated but everything else was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KEIKO

Liked: Cleanliness, amenities, property conditions & facilities
Penn Station is conveniently located nearby.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room, excellent location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of Chelsea between 6 and 7, great location, and very comfortable beds
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff and great area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean, comfortable, room was smaller but comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Great location everything was clean and everyone was very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the place was very clean. The staff was also very nice. The only issue was that there was no mini fridge in our bedroom. We really needed one, and although the staff arranged to bring one, it was only available the next day. Other than that, we had a good stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice area, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phyllis Pope

Liked: Cleanliness, amenities, property conditions & facilities
ckean room and very nice staff. Nice location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ethan Manuel Carriedo

Liked: Cleanliness, property conditions & facilities
Staff was super nice from beginning to end, they gave us a cookie to welcome us when we arrived at the hotel. The room was nice and spacious for what is "normal" in New York and price was good, not low, not high, just what you would expect as the location was very good. I’d recommend this if you want a nice place to rest and be a few blocks from Times Square and near bunch of stuff in NY
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Phinehas

Liked: Cleanliness, amenities, property conditions & facilities
The walnut chocolate chip cookies were amazing, with a great location, and tasty lemon water. The staff were friendly, helpful, and respectful. Though I wish the elevators were a bit wider and took a while to go up and down the floors. Overall, a great experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yansuha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel and we love it!!! Great staff!! (Sam, Romaine and all the guys/girls at the front desk and the Housekeeping ladies) Thank you for everything!! Our room/bathroom was clean always and the hotel is close to practically everything: MSG, Subway Stations, Restaurants and Shops. Bonus Points for the awesome cookies they give!! We are excited to be back next year!! Thanks again!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly, and helpful staff.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Takeena

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy hotel, staff was wonderful, frontdesk so friendly and kind . Will stay there again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JAMES

Liked: Amenities, property conditions & facilities
Very happy with service and cleanliness of the room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Clean rooms, great location, great view.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
What I loved about this hotel is the great location, near the subway, and walkable wverywhere and the staff was very helpful
Stayed 3 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness
The room was very clean and nice. The staff is nice. The location is terrific. This is not a hang out in the lobby hotel, but a decent place to stay sleep while you spend a couple days in NYC kind of place.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Great location, very clean.
Stayed 4 nights in Nov 2025