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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Bar (on property) - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
2 Double Beds Empire State Building View | View from room - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Reception - DoubleTree by Hilton Hotel New York City - Chelsea (New York)
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for High Floor Two Double Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

View all photos for High Floor King Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor King Room with Empire State Building View

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Shower

Bathroom | Designer toiletries, hair dryer, towels, soap

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Penthouse

Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse

  • Sleeps 2

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(160 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(110 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.4 out of 10
Very good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Manhattan, a neighborhood in New York, DoubleTree by Hilton Hotel New York City - Chelsea is in the entertainment district and near the airport. Chelsea Market and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
128 West 29th Street, New York, NY, 10001

What's nearby

  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    5 min walk - 0.3 miles
  • Macy's
    Macy's
    6 min walk - 0.4 miles
  • 5th Avenue
    5th Avenue
    6 min walk - 0.4 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles
  • Times Square
    Times Square
    14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.)
    3 min walk
  • New York W 32nd St. Station
    5 min walk
  • LaGuardia Airport (LGA)
    36 min drive

Restaurants

  • McDonald's
    2 min walk
  • Skirt Steak
    2 min walk
  • L'Amico
    2 min walk
  • Goldie’s Tavern
    4 min walk
  • The Fleur Room
    3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Chelsea Market, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a vending machine, and an elevator
  • Concierge services, luggage storage, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Empire State Building. Times Square and Chelsea Market are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1139 out of 2444 reviews
Rating 8 - Good. 639 out of 2444 reviews
Rating 6 - Okay. 399 out of 2444 reviews
Rating 4 - Poor. 140 out of 2444 reviews
Rating 2 - Terrible. 127 out of 2444 reviews

Reviews

Verified

10/10 Excellent

jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great location and helpful and kind staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check in process was smooth. All the staff was great and helpful. Definitely recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff was very polite and helpful. The room was large and clean with a great view. Overall a wonderful experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, welcoming and attentive. Clean room and spacious close to entertainment and accessible
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Loved the penthouse terrace room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Veruschka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect central location. Staff super friendly and efficient. Cookies a great touch and great to have cool water on the counter. Took a star off amenities because the lift is a bit of a pain - very slow to come but wouldn’t put me off staying again!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Quite. Easy checking in and out. Lovely front desk staff. Perfect location. We were there for one night. The price couldn’t be beat!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was so friendly and helpful. Location was very convenient.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room, excellent location
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Space, staff, abundance, size, cookies , view. Very slow lift
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff shower maybe a little outdated but everything else was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KEIKO

Liked: Cleanliness, amenities, property conditions & facilities
Penn Station is conveniently located nearby.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of Chelsea between 6 and 7, great location, and very comfortable beds
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Disliked: Amenities, property conditions & facilities
Hotel was dated and only two elevators. Sink was not draining, tv stopped working and bathroom had dirt on the doors and wall. Very basic hotel. Beds were comfortable.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Room was very clean- housekeeping does a good job- bed super comfortable and water pressure in the shower was great. Also the staff is always super attentive. The lobby and elevators does need some refurbishment.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff and great area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was great.Stayed at 3 different midtown hotels and this was the best hotel we’ve stayed at so far.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean, comfortable, room was smaller but comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Great location everything was clean and everyone was very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice area, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Helpful staff, timely check-in.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, and service is excellent
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Phyllis Pope

Liked: Cleanliness, amenities, property conditions & facilities
ckean room and very nice staff. Nice location.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently in the penthouse room for the night, which was a reasonable price for the size of the room plus the terrace! We were greeted by friendly staff and warm cookies. The room itself was nice, somewhat outdated bathroom and kitchen area but overall was a great room. The only disappointment was that I submitted a request to make it feel special for my boyfriend’s birthday so even a note or an extra cookie would’ve felt like a nice touch but otherwise it was a good stay. Very close walking distance to Penn/MSG
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the place was very clean. The staff was also very nice. The only issue was that there was no mini fridge in our bedroom. We really needed one, and although the staff arranged to bring one, it was only available the next day. Other than that, we had a good stay.
Stayed 2 nights in Feb 2026