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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a restaurant, a quick walk to 5th Avenue

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Lobby
Penthouse, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for King - Empire State Building View No Smk

King - Empire State Building View No Smk | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
128 West 29th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near 5th Avenue
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a vending machine, and an elevator
  • Concierge services, luggage storage, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Broadway and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 756 out of 1756 reviews
Rating 8 - Good. 466 out of 1756 reviews
Rating 6 - Okay. 312 out of 1756 reviews
Rating 4 - Poor. 124 out of 1756 reviews
Rating 2 - Terrible. 98 out of 1756 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Great location, friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Schmika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel! Staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

HILDA YAMIL

Liked: Staff & service, property conditions & facilities
Is a great hotel to stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Location, very comfortable bed and excellent shower pressure!
Stayed 2 nights in May 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chelsea and convenient to Penn Station and entertainment options. The outdoor patio is nice for hanging out to enjoy the weather. Clean, great service and staff. I would stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propery was very clean and staff was excited.
Stayed 1 night in Jun 2025

10/10 Excellent

Breanna

Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

6/10 Okay

Brett

Average hotel, would stay again but not an amazing experience or anything special.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was excellent, staff were friendly and helpful. Room was comfortable and clean. I was nervous about the elevator situation due to other reviews - we had no problems
Stayed 4 nights in May 2025

10/10 Excellent

Joumana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Lots to do near by
Stayed 2 nights in May 2025

8/10 Good

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Convenient location. Decent accommodation.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff I will stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great location
Stayed 8 nights in Feb 2025

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the place was clean with a very nice view of the city
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience the night front desk person was super friendly!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dzhamil

Liked: Cleanliness
Best
Stayed 3 nights in May 2025

10/10 Excellent

Sharon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and easy, accommodating people
Stayed 1 night in Apr 2025

8/10 Good

Rudy

Liked: Cleanliness
Was greeted with terrible customer service when we arrived, but Dawn made up for it. Enjoyed the stay, very decent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Apr 2025

10/10 Excellent

ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had complimentary breakfast but otherwise everything was good
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location, reasonable price
Stayed 4 nights in Mar 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, check in was easy and everything great
Stayed 1 night in Mar 2025