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Times Square West Hotel, BW Signature Collection

2.5 star property
Attentive staff makes guests feel at home at this Midtown West inn, where express check-out streamlines mornings and sets travelers up for perfect New York days

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Photo gallery for Times Square West Hotel, BW Signature Collection

A modern interior with an exit sign, a seating area with yellow chairs, a beverage kiosk, and a view through large windows. - Times Square West Hotel, BW Signature Collection (New York)
A building with a brick facade, large windows, and a glass walkway. - Times Square West Hotel, BW Signature Collection (New York)
A reception desk with a wooden panel backdrop, pendant lighting, a Lenovo computer, and a framed artwork. - Times Square West Hotel, BW Signature Collection (New York)
A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape. - Times Square West Hotel, BW Signature Collection (New York)
A cityscape with high-rise buildings, including a distinctive skyscraper with a pointed top. - Times Square West Hotel, BW Signature Collection (New York)
Comfort Inn Manhattan - Midtown West, near Broadway, offers travelers continental breakfast, in-room WiFi, express check-out, and luggage storage. Guests often praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, and a red patterned blanket.

Queen Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, No Smoking

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted phone.

1 King Bed, No Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

A hotel room with a bed, a TV mounted on a wall, and a coat rack.

Standard Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a headboard with a textured design, a nightstand with a lamp, and a thermostat on the wall.

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk, a chair, a window with a city view, and a wall-mounted air conditioner.

Standard Room, 1 King Bed, Non Smoking (View)

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Bathtub

A hotel room with two beds, a nightstand with a phone, a coffee maker, and a clock.

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a clock, and a window with a view of buildings.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Times Square West Hotel, BW Signature Collection is in the entertainment district and near a metro station. Lincoln Center and Metropolitan Museum of Art are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Chelsea Piers and American Museum of Natural History are not to be missed. Visit our New York travel guide
Map
548 W 48th Street, New York, NY, 10036

What's nearby

  • A large ship docked at a port with the name "INTREPID" visible on its bow.
    Intrepid Sea, Air and Space Museum
    5 min walk - 0.3 miles
  • A large metal framework with a glass ceiling, likely part of a building's interior.
    Jacob K. Javits Convention Center
    11 min walk - 0.6 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    11 min walk - 0.6 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    13 min walk - 0.7 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station
    3 min drive
  • 50 St. Station (8th Av.)
    11 min walk
  • Teterboro, NJ (TEB)
    18 min drive

Restaurants

  • Harbor
    4 min walk
  • Hardware Bar
    3 min walk
  • Pocket Bar NYC
    3 min walk
  • Veritas Studio Wines
    5 min walk
  • The Landmark Tavern
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Frequently asked questions

Is Times Square West Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Times Square West Hotel, BW Signature Collection doesn't offer parking.

What time is check-in at Times Square West Hotel, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Times Square West Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for USD 75 (subject to availability).

Where is Times Square West Hotel, BW Signature Collection located?

Located in Manhattan, this hotel is within a 10-minute walk of Intrepid Sea, Air and Space Museum and Manhattan Cruise Terminal. Jacob K. Javits Convention Center and Times Square are also within 15 minutes. 50 St. Station (8th Av.) is 11 minutes by foot and 49th St. Station is 13 minutes.

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Reviews

Times Square West Hotel, BW Signature Collection Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 695 out of 1865 reviews
Rating 8 - Good. 568 out of 1865 reviews
Rating 6 - Okay. 356 out of 1865 reviews
Rating 4 - Poor. 127 out of 1865 reviews
Rating 2 - Terrible. 119 out of 1865 reviews

Reviews

Verified

10/10 Excellent

Maricelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room clean and great location
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The staff was very helpful, the location was great and overall just made for a great trip
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, free breakfast, and close proximity to the Manhattan cruise terminal. Would definitely stay again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, clean rooms, easily accessible location
Stayed 5 nights in May 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in May 2026
Verified

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Air worked great. Clean room nice staff
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is several blocks west of Broadway, but that made it a lot quieter at night. The staff was great, the room was very clean, and AC worked well. I would suggest that the breakfast area be expanded or adjusted a bit, as it was very difficult for more than a couple of people to be in the area at the same time. Overall, great value and great hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a good selection. Hot eggs, breakfast meat, French toast sticks, waffle maker, bagels, cereal hot and cold, juices. Beds were comfortable. Room is tiny for 4 people as is the bathroom but for the city it is understandable. Staff were all super helpful.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property perfectly located an close to everything only downside was the WiFi was spotty.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities, friendly staff; would definitely stay there again! The breakfast is basic and there is sometimes no seating space left in the dining area, but I preferred taking the breakfast back to my room. Having a fridge in the room was a massive help. The rooms are small, but very well equipped.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Eileen M Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in May 2026
Verified

6/10 Okay

Lizzette

Liked: Staff & service
Disliked: Cleanliness, amenities
The property is in a good location the lobby was nice there is no microwave in the room the mini fridge was on the floor , there was a cockroach on the night stand. There was only one mini bar of soap provided for three nights we call front desk and they provided more the breakfast was nice with eggs sausage and waffles and an assortment of juices
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
The rooms were clean and the staff were very pleasant and helpful. The breakfast was good enough, especially considering the reasonable cost of the rooms. Even though the rooms were dated, the perfect location, staff and complimentary breakfast made up for it.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent service. Everyone was very helpful and understanding. We had a great stay!
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Xing

Liked: Cleanliness
Disliked: Amenities
The Wi-Fi is too slow to use. The breakfast area is very small with few chairs. The bathroom toilet is leaking water. The hotel location is good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Easy check in
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Great hotel kind professional people
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Tyler

Liked: Cleanliness, staff & service
Rooms are tiny, but the state of repair is the real concern. Blinds don't go all the way down (and there is a building across the street that keeps their bright lights on all night), lights don't work in the rooms. The area is also very, very noisy.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice! Close to everything!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness
Very American breakfast and you get to make your own waffles
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room clean hotel area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was weak which made it near impossible to work. Outside that this place is excellent value, clean, friendly and attentive staff. Breakfast was fresh and they mixed it up. I’d stay here again in a heartbeat
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and the breakfast was better than expected. The room was clean as well. I will probably sta here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nerisa

Liked: Cleanliness, staff & service, amenities
Great stay! The room was clean, the breakfast honest and satisfying, the staff friendly, and the location very convenient. Highly recommended!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shayvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Mar 2026