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Times Square West Hotel, BW Signature Collection

Property class: 2.5

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Photo gallery for Times Square West Hotel, BW Signature Collection

A modern interior with an exit sign, a seating area with yellow chairs, a beverage kiosk, and a view through large windows. - Times Square West Hotel, BW Signature Collection (New York)
A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape. - Times Square West Hotel, BW Signature Collection (New York)
A reception desk with a wooden panel backdrop, pendant lighting, a Lenovo computer, and a framed artwork. - Times Square West Hotel, BW Signature Collection (New York)
A cityscape with high-rise buildings, including a distinctive skyscraper with a pointed top. - Times Square West Hotel, BW Signature Collection (New York)
A building with a brick facade, large windows, and a glass walkway. - Times Square West Hotel, BW Signature Collection (New York)
Close to Manhattan Cruise Terminal and Jacob K. Javits Convention Center, Times Square West Hotel, BW Signature Collection provides amenities like free continental breakfast. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, and a red patterned blanket.

Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, No Smoking

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted phone.

1 King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for ROOM, 2 DOUBLE BEDS, CITY VIEW

A hotel room with two beds, a desk, a chair, a window with a city view, and a coat rack.

ROOM, 2 DOUBLE BEDS, CITY VIEW

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

A hotel room with a bed, a TV mounted on a wall, and a coat rack.

Standard Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a headboard with a textured design, a nightstand with a lamp, and a thermostat on the wall.

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk, a chair, a window with a city view, and a wall-mounted air conditioner.

Standard Room, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Bathtub

A hotel room with two beds, a nightstand with a phone, a coffee maker, and a clock.

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a clock, and a window with a view of buildings.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Times Square West Hotel, BW Signature Collection is in the entertainment district and near a metro station. Radio City Music Hall and Broadway Theatre are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Lincoln Center and American Museum of Natural History are not to be missed. Visit our New York travel guide
Map
548 W 48th Street, New York, NY, 10036

What's nearby

  • A large ship docked at a port with the name "INTREPID" visible on its bow.
    Intrepid Museum
    5 min walk - 0.3 miles
  • A city skyline with a prominent skyscraper, a large body of water, and a clear sky.
    Jacob K. Javits Convention Center
    11 min walk - 0.6 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    11 min walk - 0.6 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    13 min walk - 0.7 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station
    3 min drive
  • 50 St. Station (8th Av.)
    11 min walk
  • LaGuardia Airport (LGA)
    38 min drive

Restaurants

  • Hardware Bar
    3 min walk
  • The Landmark Tavern
    3 min walk
  • Valla Table
    5 min walk
  • Pocket Bar NYC
    3 min walk
  • Añejo
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Frequently asked questions

Is Times Square West Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Times Square West Hotel, BW Signature Collection doesn't offer parking.

What time is check-in at Times Square West Hotel, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Times Square West Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for USD 75 (subject to availability).

Where is Times Square West Hotel, BW Signature Collection located?

Located in Manhattan, this hotel is within a 15-minute walk of Manhattan Cruise Terminal, Jacob K. Javits Convention Center, and Times Square. Broadway and Rockefeller Center are also within 15 minutes. 50 St. Station (8th Av.) is 11 minutes by foot and 49th St. Station is 13 minutes.

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Reviews

Times Square West Hotel, BW Signature Collection Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1890 reviews
Rating 8 - Good. 566 out of 1890 reviews
Rating 6 - Okay. 347 out of 1890 reviews
Rating 4 - Poor. 125 out of 1890 reviews
Rating 2 - Terrible. 124 out of 1890 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the breakfast was good and 2 blocks away from the cruise port.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place, walls are thin
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too Clean and staff nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location , Courteous staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and twin beds were quite wide. There was a lack of storage but otherwise we really enjoyed our stay
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, but small, nice staff, free breakfast is limited and crowded
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room clean and great location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The staff was very helpful, the location was great and overall just made for a great trip
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff was very accommodating and nice! It wasn’t bad for an over night stay and not that far from times square and train station.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just didn’t like the location of my room. It was on the first floor where the lobby is and I could hear everything from people walking in and out to the elevator so not much peace but the staff was very friendly.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
My boyfriend and I stayed here for one night. Room was clean, bed was comfortable. Very limited op
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, clean rooms, easily accessible location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, free breakfast, and close proximity to the Manhattan cruise terminal. Would definitely stay again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful upon me checking in. They helped fix a situation that came up and went above and beyond for us. One thing to note is that another nearby hotel had a DJ and music playing that you could hear from our room over the air conditioner.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the location were excellent. The staff were very helpful, professional, and friendly. The location was central to everything and within walking distance. Parking was a bit challenging with on-site and nearby parking options, and it was expensive. The breakfast and small rooms were disappointing for us. The space available for breakfast was limited to accommodate guests. The food was also minimal and unappealing. The rooms were small, but they had everything you’d need.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very very nice, helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely tiny, but I loved the location. It was a quick walk, bike ride or subway to all that we wanted to see while we were in NYC. The lemon ice water in the lobby was so good I started making it at home.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overnight staff were pleasant and helpful. Great job!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with great customer service. The front desk team helpful, even holding our luggage before check-in and after check-out so we could enjoy our day. ​Our room and bathroom were impeccably clean, and the AC worked perfectly in the summer heat. On top of that, breakfast was delicious with a great variety (waffles, eggs, potatoes, cereal). Everything was smooth and comfortable! Will definitely come back. Adding on, the hotel was walking distance from Broadway, Times Square, and public transportation.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Air worked great. Clean room nice staff
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Rooms are decent sized, very clean with comfortable beds. I only had breakfast 1 morning out of 4, it was pretty uninspiring and it's not hard to find a great breakfast in Manhattan. Location was a selling point, so close to theatre district and some amazing restaurants on 9th. The wifi is just as bad as any other review has cited, basically one step up from dial-up. It took me 12 minutes to download a 25min podcast: for most of my stay I ended up tethering from my phone because I bought a cheap data plan, but there's no need for that. Cleaning staff were efficient but for some reason didn't restock, so the day I left i only had one cup and one coffee pod remaining. I'm sure they would have refilled it if I asked, but really I shouldn't have to.
Stayed 4 nights in Sep 2026