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Times Square West Hotel, BW Signature Collection

Property class: 2.5

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Photo gallery for Times Square West Hotel, BW Signature Collection

A modern interior with an exit sign, a seating area with yellow chairs, a beverage kiosk, and a view through large windows. - Times Square West Hotel, BW Signature Collection (New York)
A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape. - Times Square West Hotel, BW Signature Collection (New York)
A reception desk with a wooden panel backdrop, pendant lighting, a Lenovo computer, and a framed artwork. - Times Square West Hotel, BW Signature Collection (New York)
A cityscape with high-rise buildings, including a distinctive skyscraper with a pointed top. - Times Square West Hotel, BW Signature Collection (New York)
A building with a brick facade, large windows, and a glass walkway. - Times Square West Hotel, BW Signature Collection (New York)
Close to Jacob K. Javits Convention Center and Broadway, Times Square West Hotel, BW Signature Collection provides amenities like free continental breakfast. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

A hotel room with a bed, a TV mounted on a wall, and a coat rack.

Standard Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a headboard with a textured design, a nightstand with a lamp, and a thermostat on the wall.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk, a chair, a window with a city view, and a wall-mounted air conditioner.

Standard Room, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Bathtub

A hotel room with two beds, a nightstand with a phone, a coffee maker, and a clock.

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a clock, and a window with a view of buildings.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Times Square West Hotel, BW Signature Collection is in the entertainment district and near a metro station. Radio City Music Hall and Lincoln Center are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. American Museum of Natural History and American Dream are not to be missed. Visit our New York travel guide
Map
548 W 48th Street, New York, NY, 10036

What's nearby

  • A large ship docked at a port with the name "INTREPID" visible on its bow.
    Intrepid Museum
    5 min walk - 0.3 miles
  • A city skyline with a prominent skyscraper, a large body of water, and a clear sky.
    Jacob K. Javits Convention Center
    11 min walk - 0.6 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    11 min walk - 0.6 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    13 min walk - 0.7 miles
  • A Christmas tree, illuminated sculptures, and a statue in an urban setting.
    Rockefeller Center
    14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station
    3 min drive
  • 50 St. Station (8th Av.)
    11 min walk
  • LaGuardia Airport (LGA)
    37 min drive

Restaurants

  • The Landmark Tavern
    3 min walk
  • Hardware Bar
    3 min walk
  • Valla Table
    5 min walk
  • Cantina Rooftop
    2 min walk
  • Añejo
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Frequently asked questions

Is Times Square West Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Times Square West Hotel, BW Signature Collection doesn't offer parking.

What time is check-in at Times Square West Hotel, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Times Square West Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for USD 75 (subject to availability).

Where is Times Square West Hotel, BW Signature Collection located?

Located in Manhattan, this hotel is within a 15-minute walk of Manhattan Cruise Terminal, Jacob K. Javits Convention Center, and Times Square. Broadway and Rockefeller Center are also within 15 minutes. 50 St. Station (8th Av.) is 11 minutes by foot and 49th St. Station is 13 minutes.

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Reviews

Times Square West Hotel, BW Signature Collection Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 742 out of 1889 reviews
Rating 8 - Good. 559 out of 1889 reviews
Rating 6 - Okay. 341 out of 1889 reviews
Rating 4 - Poor. 125 out of 1889 reviews
Rating 2 - Terrible. 122 out of 1889 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and staff is great!
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service is very good and personal willing to help.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot & convenient location wise
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, courteous and helpful staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, perfect location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly the staff was amazing! the cleaning staff AND the front desk staff were super sweet and helpful! they had a nice breakfast set up with multiple fruit juices, a waffle maker and more. there were plenty of towels and the beds were comfy.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good price for the location, and very clean. Would stay again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the breakfast was good and 2 blocks away from the cruise port.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
WiFi extremely slow. Breakfast not great. Room was ok but could be cleaner. Staff was friendly and helpful.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was both friendly and helpful, the room was NYC small but very clean had a super wonderful King size bed, breakfast was generous. I felt I received value here and would stay again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place, walls are thin
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too Clean and staff nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location , Courteous staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room clean and great location
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, but small, nice staff, free breakfast is limited and crowded
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and twin beds were quite wide. There was a lack of storage but otherwise we really enjoyed our stay
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been by far one of the best I have stayed at, the customer service is absolutely phenomenal. The staff truly cares about making the stay the most pleasant experience. The bedrooms and washrooms are very tidy and the bed is extremely comfortable after a day of walking around, it was the perfect way to end the day. Brandon in the reception was one of the people that made our stay as pleasant as it was, always helping with any inquiry or request. Dalia at breakfast has always the best attitude to make the needs of every guest fulfilled and her care through everything made just the perfect start of the day during our stay. The breakfast was delicious and up to the taste of everyone with the variety they offer. Location is also great with subway stations nearby, and restaurants, convenience stores, and coffee places. I recommend this hotel over any other for their customer service, care, location, cleanliness and the staff.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The staff was very helpful, the location was great and overall just made for a great trip
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, clean rooms, easily accessible location
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff was very accommodating and nice! It wasn’t bad for an over night stay and not that far from times square and train station.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, free breakfast, and close proximity to the Manhattan cruise terminal. Would definitely stay again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for what we needed. Friendly and attentive staff. My only complaint (which I also mentioned upon checking out) was the noisy air conditioner. Good breakfast and accessible to Times Square and the port by walking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 3 rooms. Rooms are clean. Good air-conditioning.
Stayed 1 night in Aug 2026