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citizenM New York Times Square

4.0 star property
Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM.

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Photo gallery for citizenM New York Times Square

Bar (on property) - citizenM New York Times Square (New York)
Bar (on property) - citizenM New York Times Square (New York)
Bar (on property) - citizenM New York Times Square (New York)
Lobby - citizenM New York Times Square (New York)
View from property - citizenM New York Times Square (New York)
Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | City view

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, citizenM New York Times Square is in the entertainment district and near a metro station. Broadway Theatre and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away. Visit our New York travel guide
Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    1 min walk - 0.1 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    2 min walk - 0.1 miles
  • Rockefeller Center
    Rockefeller Center
    3 min walk - 0.2 miles
  • Broadway Theatre which includes a city and signage as well as a small group of people
    Broadway Theatre
    3 min walk - 0.2 miles
  • Time exposure moving the zoom. #URBANJUNGLE
    Radio City Music Hall
    5 min walk - 0.3 miles

Getting around

  • 50 St. Station (Broadway)
    1 min walk
  • Grand Central - 42 St. Station
    17 min walk
  • John F. Kennedy Intl. Airport (JFK)
    61 min drive

Restaurants

  • Din Tai Fung
    2 min walk
  • Junior's Restaurant
    2 min walk
  • Ellen's Stardust Diner
    2 min walk
  • Carnegie Diner & Cafe
    1 min walk
  • McDonald's
    2 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Times Square, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • An elevator, a water dispenser, and coworking spaces
  • Guest reviews say great things about the helpful staff and location
Room features
All 230 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is within a 5-minute walk of Broadway, Times Square, and Rockefeller Center. 5th Avenue and Broadway Theatre are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

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Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1618 out of 2107 reviews
Rating 8 - Good. 337 out of 2107 reviews
Rating 6 - Okay. 84 out of 2107 reviews
Rating 4 - Poor. 40 out of 2107 reviews
Rating 2 - Terrible. 28 out of 2107 reviews

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and went above and beyond to make our stay special.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Grant David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great hotel
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sergio Alejandro

Liked: Cleanliness, property conditions & facilities
It was an excellent stay, the staff was very friendly and the location is perfect.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and amazing location. Friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Location … Location … Location Great service, well maintained property Staff are very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helped with everything we needed. Room was clean and perfect for me and my wife. Will go back again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyla

Liked: Cleanliness, property conditions & facilities
Amazing staff and very nice rooms!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for access to subways and theatre district! Very small rooms but adequate for our usage.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
Room is really small. Shower is like a capsule. Location is great. Gym is great. Staff is friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Addie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a weekend stay with my sister. The room is small, as expected in NYC, but we were only there to sleep and the location is FABULOUS! Also, the staff is super friendly and held our bags for us on the last day after we checked out. Very clean and modern. Not stuffy and outdated like other hotels. Would absolutely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, breakfast and bars are nice as well.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Whitney Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Fun place to stay (clean and safe) - small simple room but good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was excellent. The room was very well designed and the roof top bar was amazing. The staff was very friendly, helpful and professional. I will stay again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Great location friendly people and treated with love !
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very modern decor
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Tyrrell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shops yes staff was very good but the rooms were small and cheap no movie channels just have to air play your phone.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with clean rooms and great location! Although hotel is awesome their greatest asset is their staff. . Everybody was very accommodating, responsive and professional. Highly recommended!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Every process from check in to check out was done professionally and accurately. Very happy with my stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great staff made check in easy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and kind.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

manuela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, place was very clean, everything just like the pictures
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

thy

Liked: Cleanliness, amenities, property conditions & facilities
l love this hotel in all the different locations . Modern and nices.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fellipe

Liked: Cleanliness, property conditions & facilities
very atencious staff, great room , bar with wanderfull drinks it was perfect
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and friendly staff
Stayed 3 nights in Dec 2025