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citizenM New York Times Square

4.0 star property
Hotel with a restaurant, steps from Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
King Room | View from room
Lobby sitting area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(322 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - City View

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 8 min walk - 0.5 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Manhattan Cruise Terminal - 17 min walk - 1.0 mile

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, an elevator, and coworking spaces
  • A water dispenser, a TV in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 230 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is within a 5-minute walk of Broadway, Times Square, and Broadway Theatre. Radio City Music Hall and Rockefeller Center are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1187 out of 1593 reviews
Rating 8 - Good. 285 out of 1593 reviews
Rating 6 - Okay. 67 out of 1593 reviews
Rating 4 - Poor. 33 out of 1593 reviews
Rating 2 - Terrible. 21 out of 1593 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent, unique hotel. Would stay again.
Stayed 3 nights in Jun 2025

10/10

Wonderful stay in nyc
Stayed 5 nights in Jun 2025

10/10

GREAT LOCATION
Stayed 5 nights in Jun 2025

10/10

Clean, friendly and overall great vibe
Stayed 4 nights in Jun 2025

8/10

Great location if you have plans to see some plays. The hotel is clean and the staff is very friendly.
Stayed 4 nights in Jun 2025

10/10

great place
Stayed 3 nights in May 2025

10/10

The staff is amazing we were here last year same time and staff remembered us. Love this hotel!! Clean and so efficient on service!
Stayed 4 nights in Jun 2025

10/10

Staff was friendly. Hotels and rooms clean. Great location and awesome vibe!
Stayed 3 nights in Jun 2025

10/10

It was awesome in every way! Clean, very nice staff, will 100% come back and stay
Stayed 1 night in Jun 2025

10/10

we had a blast!
Stayed 3 nights in Jun 2025

8/10

Very good stay!
Stayed 1 night in Jan 2025

10/10

Beautiful modern hotel. Great ambiance!!
Stayed 1 night in May 2025

10/10

Excellent location
Stayed 3 nights in May 2025

10/10

A++would stay agsin.
Stayed 1 night in Jun 2025

10/10

Loves the cozy rooms and amazing staff!
Stayed 3 nights in May 2025

10/10

Perfect Location
Stayed 7 nights in May 2025

10/10

Excellent for the money.
Stayed 3 nights in Jun 2025

10/10

Great stay. Loved the room. Nice breakfast.
Stayed 1 night in May 2025

10/10

The place was super nice, the staff was very helpful. I’d recommend it as a place to stay.
Stayed 3 nights in May 2025

10/10

Excellent staff. Clean and unique property
Stayed 3 nights in Jun 2025

10/10

Perfect location, great staff. Quiet and clean. Felt safe and welcoming.
Stayed 5 nights in Apr 2025

10/10

Kevin is amazing, hospitable and professional. He made our stay the perfect one.
Stayed 1 night in Jun 2025

10/10

Everything in the hotel was amazing
Stayed 3 nights in Apr 2025

10/10

The staff at Citizen M Times Square were so friendly and helpful with recommendations. I highly recommend!
View from Rooftop Bar
Stayed 3 nights in Jun 2025

10/10

Perfect stay in the Theater District
Stayed 2 nights in Apr 2025