Skip to main content

citizenM New York Times Square

4.0 star property
Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM.

Choose dates to view prices

Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Terrace/patio

Omni Berkshire Place

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,093 reviews
Omni Berkshire Place

About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Gershwin Theater - 2 min walk - 0.1 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles
  • Rockefeller Center - 8 min walk - 0.5 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Toloache - ‬1 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, multilingual staff, and coworking spaces
  • An elevator, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 230 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,821 reviews
CIVILIAN Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps from Gershwin Theater and Broadway. Times Square and Rockefeller Center are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1515 out of 1993 reviews
Rating 8 - Good. 332 out of 1993 reviews
Rating 6 - Okay. 83 out of 1993 reviews
Rating 4 - Poor. 38 out of 1993 reviews
Rating 2 - Terrible. 25 out of 1993 reviews

Reviews

10/10 Excellent

Kyla

Liked: Cleanliness, property conditions & facilities
Amazing staff and very nice rooms!
Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2026

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so kind and room was great !
Stayed 4 nights in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location and well appointed room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, breakfast and bars are nice as well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Great location friendly people and treated with love !
Stayed 5 nights in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Dec 2025

8/10 Good

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very modern decor
Stayed 3 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great staff made check in easy
Stayed 1 night in Jan 2026

10/10 Excellent

manuela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, place was very clean, everything just like the pictures
Stayed 3 nights in Dec 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Every employee we encountered was incredibly kind. What a lovely stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Fellipe

Liked: Cleanliness, property conditions & facilities
very atencious staff, great room , bar with wanderfull drinks it was perfect
Stayed 7 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Eunhye

Liked: Cleanliness, amenities
Great and convenient place
Stayed 3 nights in Dec 2025

10/10 Excellent

Dalani

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and helpful!
Stayed 3 nights in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place and helpful staff!
Stayed 2 nights in Nov 2025

8/10 Good

Efren

Liked: Cleanliness
Room was clean and staff was very friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

delilah

Liked: Cleanliness, amenities, property conditions & facilities
My stay was perfect! The hotel is so close to a subway station as well as Time Square and other very fun activities. The staff were very friendly and helped out whenever needed. I would 100% stay here again everything was clean as well. Would recommend to anyone looking to visit New York.
Stayed 6 nights in Dec 2025

10/10 Excellent

Esmy

Liked: Cleanliness, property conditions & facilities
Very modern and clean. Such a nice staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

Valentino

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so comfortable and cozy. The room was very clean and quiet. Everything we needed was there. I would absolutely stay here again. Very close to many popular places.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
What a cute hotel! Excellent location as we were seeing Mamma Mia. Rooms very clean - small but cozy. Bed was very comfortable and the staff was so friendly and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CitizenM. Great location, clean rooms, very helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
This place never disappoints us. Very nice and clean with super friendly staff
Stayed 3 nights in Dec 2025
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2026. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.