Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

citizenM New York Times Square

4.0 star property
Hotel with a restaurant, steps from Broadway

Choose dates to view prices

Photo gallery for citizenM New York Times Square

Bar (on property)
Exterior
Bar (on property)
Lobby sitting area
Bar (on property)
Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(358 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby lounge

DoubleTree by Hilton New York JFK Airport

Queens
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 915 reviews
DoubleTree by Hilton New York JFK Airport

About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 8 min walk - 0.5 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Manhattan Cruise Terminal - 17 min walk - 1.0 mile

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coworking spaces, a water dispenser, and a front-desk safe
  • Coffee/tea in the lobby, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 230 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

Lunch and dinner served

Arlo Midtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 5,828 reviews
Arlo Midtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (38 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (18 inches high)
  • Roll-in shower (36 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps from Gershwin Theater and Broadway. Times Square and Broadway Theatre are also within 5 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1326 out of 1771 reviews
Rating 8 - Good. 308 out of 1771 reviews
Rating 6 - Okay. 75 out of 1771 reviews
Rating 4 - Poor. 37 out of 1771 reviews
Rating 2 - Terrible. 25 out of 1771 reviews

Reviews

10/10 Excellent

Debra

Liked: Amenities, property conditions & facilities
LOVED this hotel! So close to everything, amazing staff, clean rooms and great breakfast:). Would stay again and recommend with hesitation!
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Very kind and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Ares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and location
Stayed 3 nights in Aug 2025

6/10 Okay

Magic

Liked: Staff & service, amenities
I really liked how the hotel was pretty much near everything and you can just walk out and find places to eat, shop and the subway was right outside the hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the hotel was just what we needed for our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, great rooftop bar
Stayed 1 night in Sep 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff was absolutely wonderful and the breakfast was delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff to work with (Grace and Ben). Very clean facility and amazing views from the upstairs bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro Jose Campins

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly place
Stayed 9 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I have been here several times and it is always very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM was the perfect location. The staff was very friendly. Lobby was awesome and the rooms were clean. I love that everything can be controlled by the ipad. Definitely will be staying there again if I'm visiting New York.
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar on top of hotel. All the views, less hectic
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Time Square and other attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in the heart of the theater district. Close to subway stop, restaurants and shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms and great location. We walked to all iconic attractions.
Stayed 3 nights in Aug 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - expect a little late night noise on the weekends as you’re close to Times Square. Plenty of theaters and restaurants within walking distance.
Stayed 4 nights in Sep 2025

10/10 Excellent

Djaneiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and super clean room! enjoyed my short stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Liked: Amenities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Times Square, MTA, and lots of other stuff. Staff was great. Room was a little small but had a great shower.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cute boutique hotel in the heart of the broadway action
Stayed 1 night in Aug 2025

10/10 Excellent

Marizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel are amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Jean M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bed was comfortable, lobby was very nice! Staff was very friendly & excellent!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Janice

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient check in/out, centrally located
Stayed 5 nights in Jul 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.