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Citadines Connect Fifth Avenue - Times Square New York

Property class: 3.5

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Photo gallery for Citadines Connect Fifth Avenue - Times Square New York

A high-rise building with a '15 W' sign and a 'Citadines CONNECT' entrance. - Citadines Connect Fifth Avenue - Times Square New York (New York)
A modern living area with a fireplace, seating, and a large window overlooking a cityscape. - Citadines Connect Fifth Avenue - Times Square New York (New York)
A hotel entrance with a 'Citadines CONNECT' sign, a reception desk, and a reception area with a coffee machine and seating. - Citadines Connect Fifth Avenue - Times Square New York (New York)
A modern lobby with a fireplace, seating area, and large windows offering city views. - Citadines Connect Fifth Avenue - Times Square New York (New York)
A modern kitchen with a long dining table, chairs, and built-in shelves with various items. - Citadines Connect Fifth Avenue - Times Square New York (New York)
Located close to Bryant Park and Rockefeller Center, Citadines Connect Fifth Avenue - Times Square New York provides dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room with Two Double Beds

A modern hotel room with two beds, a desk, and a walk-in closet.

Premier Room with Two Double Beds

8.0 out of 10
Very good
(152 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed

8.2 out of 10
Very good
(157 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A modern room with a desk, chair, and a coat rack.

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Accessible

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room

Hypo-allergenic bedding available, down comforters, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom

A modern hotel room with a bed, a desk with a chair, a sofa, and a TV mounted on the wall.

Premier Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

Premier One-Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Premier Room with Two Double Beds

Hypo-allergenic bedding available, down comforters, in-room safe, desk

Premier Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Near a metro station, Citadines Connect Fifth Avenue - Times Square New York is in Manhattan, a walkable area in New York with great shopping. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Take an opportunity to explore the area for outdoor excitement like horse riding. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    2 min walk - 0.1 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    3 min walk - 0.2 miles
  • A park with green trees and grass, surrounded by tall buildings.
    Bryant Park
    5 min walk - 0.3 miles
  • A historic building with ornate architecture and a modern glass skyscraper in the background.
    Grand Central Terminal
    6 min walk - 0.4 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station
    5 min walk
  • 5 Av Station (W. 42nd St.)
    5 min walk
  • John F. Kennedy Intl. Airport (JFK)
    53 min drive

Restaurants

  • Mitr Thai Restaurant
    3 min walk
  • Valerie
    1 min walk
  • Megan’s Bar & Kitchen
    1 min walk
  • Tommy Bahama Restaurant
    1 min walk
  • Strip House
    3 min walk

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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Citadines Connect Fifth Avenue - Times Square New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Citadines Connect Fifth Avenue - Times Square New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue - Times Square New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue - Times Square New York?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue - Times Square New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Connect Fifth Avenue - Times Square New York Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 955 out of 2002 reviews
Rating 8 - Good. 472 out of 2002 reviews
Rating 6 - Okay. 302 out of 2002 reviews
Rating 4 - Poor. 117 out of 2002 reviews
Rating 2 - Terrible. 156 out of 2002 reviews

Reviews

Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean roon and very helpful staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
The overall location is fantastic plenty to do in walking distance. The elevator was down a few days out of our stay so it made the whole experience kinda strange but the staff was excellent and the beds were very comfortable. I would definitely stay again.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very polite also helpful i recommended anyone stay here close by food and store place. Im from CT really enjoy myself with family ❤️
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the location was awesome, just a 10 minute walk to Times Square, 12 minute walk to the Rockefeller Center and 20 mins to the southern tip of Central Park. The room was clean, the staff are awesome and they have a nice continental breakfast. Great hotel, excellent location.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room very small lobby and breakfast area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, nice air conditioning and very family friendly.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Rostyslav

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location of the hotel is very nice. Rooms are extremely small but clean. If you come after 8:30am for the breakfast it is gone and you end up with pancakes and boiled eggs in best case.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citadines Connect was ideally located a short distance from Times Square, Rockefeller Center & St. Patrick’s Cathedral. The hotel was clean, staff was welcoming and helpful. There is also a place in the lobby to store luggage when spending the day exploring Manhattan before your departure. I would definitely return!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accomadating! perfect location in new york very central to everything
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Underserved in the elevator department and breakfast is an absolute disaster.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Yun Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean perfect location friendly staff
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Disliked: Amenities
Paid for the resort fee during checkout via Expedia for the hotel. Hotel staff argued with several groups (several groups were having the same issue during checkout in as us) that it did not matter and that they would have to pay for the resort fee again. The manager was very helpful and friendly however. Great location.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

James Son Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location! Close to everything I wanted to walk to. Staff was very friendly and helpful. I would definitely come back!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but it was clean and updated
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bernardita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days and 2 nights, and it was the best decision. The hotel is really close to Times Square, but you don't hear all the noise at night. The room was perfect for me since I was traveling alone. In fact, if you're traveling solo (especially as a woman), it's a great option. Another thing I really appreciated was that you can leave your luggage before check-in and after check-out, then pick it up whenever you want. I highly recommend this hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, cold ac
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Staff very friendly. Self service breakfast with good selection
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, location was perfect.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and central.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small, hotel is located in a great area both safety and convenience wise. Great affordable hotel for visitors that plan on spending no time besides sleeping and getting ready in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff. We loved that the room was carpet free so there was no dust. The bedding was very comfortable. Breakfast was ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and amazing location!!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to many high interest places. The staff was friendly. It was comfortable. Great choice
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness
Prime location, room was as advertised.
Stayed 2 nights in Mar 2026