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Citadines Connect Fifth Avenue New York

3.5 star property
Midtown's excitement unfolds just steps away with express check-in and attentive multilingual staff ensuring travelers have everything they need for a smooth stay.

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Photo gallery for Citadines Connect Fifth Avenue New York

Exterior - Citadines Connect Fifth Avenue New York (New York)
Property entrance - Citadines Connect Fifth Avenue New York (New York)
Property entrance - Citadines Connect Fifth Avenue New York (New York)
Lobby sitting area - Citadines Connect Fifth Avenue New York (New York)
Reception - Citadines Connect Fifth Avenue New York (New York)
Travelers feel Midtown's energy at Citadines Connect Fifth Avenue New York, enjoying perks like free to-go breakfast and a 24-hour business center. Multilingual staff assist guests in relaxing with a newspaper or exploring nearby Bryant Park and Rockefeller Center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

8.0 out of 10
Very good
(138 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(143 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier King Room

  • Sleeps 2

View all photos for Premier Two Double Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier Two Double Room

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2

View all photos for Accessible Premier King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Accessible Premier King Room

  • Sleeps 2

About the neighborhood

Near a metro station, Citadines Connect Fifth Avenue New York is in Manhattan, a walkable area in New York with great shopping. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Take an opportunity to explore the area for outdoor excitement like horse riding. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • 5th Avenue
    5th Avenue
    2 min walk - 0.1 miles
  • Rockefeller Center
    Rockefeller Center
    3 min walk - 0.2 miles
  • Bryant Park
    Bryant Park
    5 min walk - 0.3 miles
  • Grand Central Terminal
    Grand Central Terminal
    6 min walk - 0.4 miles
  • Times Square
    Times Square
    6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station
    5 min walk
  • 5 Av Station (W. 42nd St.)
    5 min walk
  • John F. Kennedy Intl. Airport (JFK)
    53 min drive

Restaurants

  • Mitr Thai Restaurant
    3 min walk
  • Tommy Bahama Restaurant
    1 min walk
  • Málà Project
    4 min walk
  • Megan’s Bar & Kitchen
    1 min walk
  • Valerie
    1 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel near 5th Avenue
Located close to Bryant Park and Rockefeller Center, Citadines Connect Fifth Avenue New York provides dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Express check-out, express check-in, and luggage storage
  • Multilingual staff, smoke-free premises, and a porter/bellhop
  • A 24-hour front desk, concierge services, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 124 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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  • Free WiFi
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Is Citadines Connect Fifth Avenue New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Citadines Connect Fifth Avenue New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue New York?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

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Reviews

Citadines Connect Fifth Avenue New York Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 883 out of 1884 reviews
Rating 8 - Good. 465 out of 1884 reviews
Rating 6 - Okay. 282 out of 1884 reviews
Rating 4 - Poor. 110 out of 1884 reviews
Rating 2 - Terrible. 144 out of 1884 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and amazing location!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly. The beds were comfy and the room/bathroom were fresh and clean. We felt very safe at this location. It was a great value for the price. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and staff were awesome! They were super friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Daniela Galdeano

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was quite small, but was clean and the staff was really nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spotless, the location is incredible, and you have walking access to everything? it's super convenient. The price is unbeatable for a short stay, and the service is excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cooper

Liked: Cleanliness, amenities, property conditions & facilities
Good stay for the time we were here, nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Super comfy and quiet. Staff terrific and friendly. There is also a water bottle filling station in th basement - a Culligan filtered system. Sounds dumb but that is the stuff that’s important to us. Lovely bagged continental breakfast quietly delivered to your door each morning. And super close to all the venues you came to see in NYC.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , great amenities ! Staff were polite , professional & kind Lobby was clean & well-decorated
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leomarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, customer service excellence, near of attractions and transportation.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

JONATHAN J

Liked: Cleanliness, property conditions & facilities
Clean room and great location for all the main things I wanted to do.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for walking to anything midtown!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lening

Liked: Cleanliness, staff & service, amenities
Great staff, clean hotel, convenient for nearby attractions. Very respectful staff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was clean. WiFi stopped working randomly. They ran out of bath cloths. Sound stopped working multiple times on the TV. A/C unit was filled with dust. Great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here recently with my sister on our first trip to New York, it is in a great location close to everything and felt very safe and welcoming
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
we had a great time. we were given a free upgrade and the continental breakfast was a plus!! clean rooms and great atmosphere. We will be back again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudete

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in NYC. The rooms are clean and the beds are soooo comfortable. Excellent customer service. We are definitely coming back again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The staff was very knowledgeable and inviting.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valentin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean. Staff are very friendly. Heaters are working fine in winter. Thank you very much!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Great stay! Clean room, nice staff, location was great! Everything we wanted to do in short period of time was close. Perfect weekend!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rosalie

Liked: Cleanliness, amenities
Coffee and water available in lobby plus continental breakfast. Great location near Fifth Avenue
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location
Stayed 5 nights in Dec 2025