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Citadines Connect Fifth Avenue New York

3.5 star property
Midtown's excitement unfolds just steps away with express check-in and attentive multilingual staff ensuring travelers have everything they need for a smooth stay.

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Photo gallery for Citadines Connect Fifth Avenue New York

Exterior - Citadines Connect Fifth Avenue New York (New York)
Property entrance - Citadines Connect Fifth Avenue New York (New York)
A modern kitchen with a long dining table, chairs, and built-in shelves with various items. - Citadines Connect Fifth Avenue New York (New York)
Property entrance - Citadines Connect Fifth Avenue New York (New York)
A modern lobby with a fireplace, seating area, and large windows offering city views. - Citadines Connect Fifth Avenue New York (New York)
Travelers feel Midtown's energy at Citadines Connect Fifth Avenue New York, enjoying perks like free to-go breakfast and a 24-hour business center. Multilingual staff assist guests in relaxing with a newspaper or exploring nearby Bryant Park and Rockefeller Center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room with Two Double Beds

A modern hotel room with two beds, a desk, and a walk-in closet.

Premier Room with Two Double Beds

8.0 out of 10
Very good
(149 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed

8.2 out of 10
Very good
(153 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A modern room with a desk, chair, and a coat rack.

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Accessible

A modern room with a desk, chair, and a coat rack.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier King Room

  • Sleeps 2
  • Free WiFi

Premier Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

Premier One-Bedroom Suite

  • Sleeps 4
  • Free WiFi

View all photos for Premier Room with Two Double Beds

Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

  • Sleeps 4
  • Free WiFi

About the neighborhood

Near a metro station, Citadines Connect Fifth Avenue New York is in Manhattan, a walkable area in New York with great shopping. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Take an opportunity to explore the area for outdoor excitement like horse riding. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    2 min walk - 0.1 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    3 min walk - 0.2 miles
  • A park with green trees and grass, surrounded by tall buildings.
    Bryant Park
    5 min walk - 0.3 miles
  • A historic building with ornate architecture and a modern glass skyscraper in the background.
    Grand Central Terminal
    6 min walk - 0.4 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station
    5 min walk
  • 5 Av Station (W. 42nd St.)
    5 min walk
  • John F. Kennedy Intl. Airport (JFK)
    53 min drive

Restaurants

  • Mitr Thai Restaurant
    3 min walk
  • Valerie
    1 min walk
  • Tommy Bahama Restaurant
    1 min walk
  • Megan’s Bar & Kitchen
    1 min walk
  • Málà Project
    4 min walk

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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Citadines Connect Fifth Avenue New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Citadines Connect Fifth Avenue New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue New York?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Connect Fifth Avenue New York Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 930 out of 1967 reviews
Rating 8 - Good. 475 out of 1967 reviews
Rating 6 - Okay. 293 out of 1967 reviews
Rating 4 - Poor. 117 out of 1967 reviews
Rating 2 - Terrible. 152 out of 1967 reviews

Reviews

Verified

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, cold ac
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff. We loved that the room was carpet free so there was no dust. The bedding was very comfortable. Breakfast was ok.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small, hotel is located in a great area both safety and convenience wise. Great affordable hotel for visitors that plan on spending no time besides sleeping and getting ready in.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to many high interest places. The staff was friendly. It was comfortable. Great choice
Stayed 4 nights in May 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , very convenient to sites and restaurants and Time Square. Continental breakfast largely sweets and carbs. But loved free coffee and tea 24/7. Older place but good for price at location
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
The room itself was fine - they offer free coffee in the morning. My stay came with a continental breakfast which was probably one of the better ones I’ve seen. I was on the 12th floor which was quiet and i stayed the night Knicks won. It was the people next door arguing at 6am that got me up. Great location, desk staff super nice.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Cybelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not mini fridge in the room. In breakfast no juice of any kind first day either free or for purchase, after that only for purchase. Location great.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Kexing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit old, with a loud air conditioner and the shower also made some noises when I first turn them on. But overall I think it’s a decent stay. Nice location. Breakfast included.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and amazing location!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing -clean & affordable ; walking distance to multiple restaurants , St Patrick’s Cathedral , Bryant Park ; free breakfast with pastries/breads/coffee/tea; staff are courteous, professional & very patient despite the busyness of people checking in/out; best part is their free luggage storage downstairs when you check-out ( good the entire day !) so you can still explore NYC without having to bring your heavy luggages all over the city !
Stayed 1 night in May 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly. The beds were comfy and the room/bathroom were fresh and clean. We felt very safe at this location. It was a great value for the price. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and staff were awesome! They were super friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities
Convenient location, clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elias

Liked: Cleanliness, staff & service
Location is the Best !!! Staff was Great. Rooms and cleanliness were average. Looks like they were doing alot of upgrades around hotel.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Genesie

Disliked: Amenities
Location was great !! Bed was comfortable and blackout blinds a plus. However, shower head in bathroom was broken, and breakfast was never delivered (submitted online).
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cooper

Liked: Cleanliness, amenities, property conditions & facilities
Good stay for the time we were here, nice staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Daniela Galdeano

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was quite small, but was clean and the staff was really nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spotless, the location is incredible, and you have walking access to everything? it's super convenient. The price is unbeatable for a short stay, and the service is excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Molly

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was fine and clean upon arrival. Staff were helpful and friendly. Breakfast was decent- and as expected. Only one elevator worked all weekend which made coming and going time consuming. They did not provide enough towels and did not clean the room. The ac did not work properly and it was a hot weekend so it was uncomfortable. I probably won’t stay there again.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Najia

Disliked: Amenities, property conditions & facilities
Room was clean. The breakfast was for kids not adults
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Naomi

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff just the rooms are too small. Parking is a problem. But great location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

JONATHAN J

Liked: Cleanliness, property conditions & facilities
Clean room and great location for all the main things I wanted to do.
Stayed 3 nights in Dec 2025