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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
Hotel with fitness center, walk to Times Square

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Candlewood Suites New York City-Times Square, an IHG Hotel

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
Exterior
Studio Suite, 1 Queen Bed, City View | In-room safe, desk, iron/ironing board, free WiFi
Reception
Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, towels

Overview of Candlewood Suites New York City-Times Square, an IHG Hotel

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Popular LocationTaqueria Diana1 min walk
  • Popular LocationTimes Square7 min walk
  • Popular LocationTimes Sq. - 42 St. Station7 min walk
  • AirportNew York, NY (NYS-Skyports Seaplane Base)21 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hair dryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Pod Times Square
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Restaurant
Air conditioning
Bar
8.8 out of 10, Excellent, (4115)
The price is $179
per night
$232 total
includes taxes & fees
Apr 30 - May 1
Pod Times Square

About the neighborhood

New York

Candlewood Suites New York City-Times Square, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is near a metro station. Notable landmarks in the area include Times Square and Empire State Building, and travelers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden.
Visit our New York travel guideOpens in a new window

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 22 min drive

Restaurants

  • Frames Bowling Lounge - 2 min walk
  • Dear Irving on Hudson - 4 min walk
  • The Joyce Public House - 3 min walk
  • 2 Bros Pizza - 2 min walk
  • Blue Ruin - 2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square, an IHG Hotel provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a vending machine, and a 24-hour front desk
  • Free newspapers, ATM/banking services, and smoke-free premises
  • A front-desk safe, a computer station, and multilingual staff
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square, an IHG Hotel pet-friendly?

Yes, Candlewood Suites New York City-Times Square, an IHG Hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square, an IHG Hotel?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square, an IHG Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1002 reviews" "
Rating 8 - Good. 378 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Queen suite for 2 nights. PROS: good location, nice staff, comfortable bed, no bed bugs, clean room and towels, large TV, nice stocked kitchenette, updated sink, Dove brand toiletries, free washer/dryer in the basement. Welcome waters and chips was a nice touch. CONS: unreliable door keys, bad odor when the heat turned on (AC was ok), they ran out of coffee for the rooms (still had coffee at the lobby), homeless people and filthy street when walking towards 9th Ave (towards 8th Ave was not an issue). Don’t expect a view out of the window.
Stayed 2 nights in Apr 2024

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. It is a relatively small one but typical for NYC. The room had a kitchenette that was a plus for our stay. It had everything we needed for the most part.
Stayed 4 nights in Mar 2024

2/10 Terrible

Frank, Decatur

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The wifi was out for the last three days of my trip. I asked if they would reduce the resort fee and the response was curt and unprofessional. I will not be returning.
Stayed 6 nights in Mar 2024

10/10 Excellent

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was expected experience. Thank you
Stayed 1 night in Mar 2024

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean affordable hotel with kitchen in the room,
Stayed 3 nights in Mar 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and incredibly accommodating. We felt very safe and appreciated as a customer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. I loved having the kitchen option. I plan to stay again in the future.
Stayed 3 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value reasonably priced.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mitch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in Midtown Manhattan, close to Times Square and the Metro. Room was well equipped and hotel staff were very friendly and professional.
Stayed 5 nights in Mar 2024

2/10 Terrible

Kenny, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 7 nights in Mar 2024