See all properties

Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness center, a quick walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
Lobby sitting area
City view
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(118 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Pod Times Square

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Bar
9.0 out of 10, Wonderful, 4,718 reviews
Pod Times Square

About the neighborhood

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪Corvo Coffee - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square by IHG provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a 24-hour front desk, and smoke-free premises
  • A TV in the lobby, a vending machine, and an elevator
  • Concierge services, free newspapers, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square by IHG?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 727 out of 1431 reviews
Rating 8 - Good. 416 out of 1431 reviews
Rating 6 - Okay. 160 out of 1431 reviews
Rating 4 - Poor. 60 out of 1431 reviews
Rating 2 - Terrible. 68 out of 1431 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Loreli

Liked: Cleanliness, staff & service
Nice hotel for price
Stayed 2 nights in Jul 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service
Courteous staff Strategic location Clean rooms Front desk 24hr service
Stayed 4 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay! Walking distance from Penn Station and plenty to eat and see close by!!
Stayed 1 night in Jul 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Was a great stay
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book, attentive staff, nice rooms
Stayed 7 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Quiet and comfortable. In a good location.
Stayed 2 nights in Jul 2025

4/10 Poor

PARAMPAL SINGH

Disliked: Staff & service, amenities
The location is great and close to Time Square - just a short walk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shamarian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a female solo traveler and I felt safe and comfortable. Staff was personable and helpful. The location was perfect, and the room had everything I needed especially the refrigerator and microwave. This is my new go to hotel in NYC.
Stayed 2 nights in Aug 2025

6/10 Okay

Hilary

Staff is friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay near Times Square! The hotel's location was perfect for exploring the city. The room was cozy and clean, with everything we needed for a comfortable stay. We loved being able to walk to all the iconic spots in Times Square. Highly recommend this hotel to anyone visiting NYC
Stayed 3 nights in Jul 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient with a large refrigerator and kitchen
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was big enough for the two of us
Stayed 5 nights in Aug 2025

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let us check in early, had complimentary water, waterbottles, and lemonade. very nice staff
Stayed 3 nights in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
The hotel was clean and the service was excellent, but the rooms need remodeling.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beauty Emefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Would stay again
Stayed 12 nights in Jul 2025

6/10 Okay

Laura

Liked: Staff & service, amenities
Excellent location and great staff service; property was dated and could use a carpet refresh. Room was comfortable for NYC standards. Good hotel for the price and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the kitchenette that is provided. The staff is accommodating and prompt, accessible through the room phone or text. This is my second time staying here, and I would come here again whenever I visit NYC.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it is in a great location, is a good price, and has a kitchenette.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was exactly as described. The room was clean, comfortable, and a short walk to public transportation to be able to navigate the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Candiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed seven days at this location. I enjoyed every minute of it. I will be back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nisayris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms!
Stayed 14 nights in May 2025

8/10 Good

Monica

Liked: Staff & service, amenities, property conditions & facilities
Close to everything but room needed to be cleaned better.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was pretty good. Free coffee everyday, clean room and extremely fast elevators. I'd like to thank to Kenny. He was very kind and attentious to us.
Stayed 9 nights in Jul 2025