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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Travelers find themselves perfectly positioned for NYC adventures near Times Square and Madison Square Garden, with attentive staff making every stay seamless

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior - Candlewood Suites New York City-Times Square by IHG (New York)
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
Interior detail - Candlewood Suites New York City-Times Square by IHG (New York)
Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

7.8 out of 10
Good
(26 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(141 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Candlewood Suites New York City-Times Square by IHG is near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • NewYork_MadisonSquareGarden_6291778_8
    Madison Square Garden
    6 min walk - 0.4 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    6 min walk - 0.4 miles
  • Rockefeller Center
    Rockefeller Center
    13 min walk - 0.7 miles
  • 5th Avenue featuring a city and street scenes
    5th Avenue
    13 min walk - 0.7 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • Penn Station
    11 min walk
  • LaGuardia Airport (LGA)
    36 min drive

Restaurants

  • Frames Bowling Lounge
    2 min walk
  • 2 Bros Pizza
    2 min walk
  • The Placery
    1 min walk
  • Tranzit
    2 min walk
  • The Bar Room At Altair
    3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square
Located close to Madison Square Garden and Empire State Building, Candlewood Suites New York City-Times Square by IHG provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a vending machine, and a 24-hour front desk
  • Free newspapers, ATM/banking services, and smoke-free premises
  • A front-desk safe, a computer station, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 85.0 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

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Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 914 out of 1737 reviews
Rating 8 - Good. 497 out of 1737 reviews
Rating 6 - Okay. 188 out of 1737 reviews
Rating 4 - Poor. 65 out of 1737 reviews
Rating 2 - Terrible. 73 out of 1737 reviews

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
great location and staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms had everything we needed and the staff was great!
Stayed 1 night in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The location was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had everything we needed and staff was very friendly and helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Carlos Mario Rivera

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, made for an easy check in
Stayed 2 nights in Dec 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and attentive staff!! It’s an older hotel but has everything one needs.
Stayed 4 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! The amenities were generous with their coffee & cocoa and muffins, and ice water was available. We would stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel Antonio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was great. We’ll be back. I highly recommend it.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Rooms were clean. Close to everything. We enjoyed our stay! We would stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Melody

Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable. Very helpful staff, great communication.
Stayed 2 nights in Jan 2026

10/10 Excellent

Manraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size property easy to access friendly staff fantastic location
Stayed 6 nights in Oct 2025

10/10 Excellent

Laura Machado

Liked: Cleanliness, amenities, property conditions & facilities
This is my third time staying there. I’ve already recommended to several people. It’s we’ll located, the rooms are spacious and have everything we need.The reception staff Laura and Roberto are excellent, alwayss willing to help and make you stay easier.Certainly return and hope they doing everything make us feel at home. Best regards
Stayed 8 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Although hotel was a little on older side it was kept clean & staff helpful when in need.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Roberto, the gentleman at the front desk was very polite and helpful, made sure we had everything we needed for our stay. Room and views were incredible, very clean!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristal Nikole

Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a great stay at Candlewood Suites Times Square. The location is excellent—close to everything while still being easy to get in and out of. The room was clean, comfortable, and exactly what we needed for our NYC trip. We especially want to recognize Cheyanne at the front desk, she was incredibly nice, welcoming, and genuinely awesome. Her friendliness and helpful attitude really stood out and made our stay even better. We would definitely stay here again and highly recommend this hotel to anyone visiting New York City.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean! Quiet! Nice helpful front desk staff! Good location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Staff was attentive and got us into our room early.
Hotel lobby at Christmas
Stayed 3 nights in Dec 2025

10/10 Excellent

sequata

Liked: Cleanliness, property conditions & facilities
Friendly staff, room clean every one was nice and helpful, will recommend and return..
Stayed 3 nights in Nov 2025

10/10 Excellent

Todd

Clean room, comfy bed, no issues at all
Stayed 1 night in Dec 2025

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great.. bed comfy.. bathroom and kitchen area could use a bit of sprucing up
Stayed 5 nights in Nov 2025

6/10 Okay

Thomas Arthur

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
one of the elevators was out and the microwave did not work and TV was not fully working. Overall o kay for the price and location is good. Staff very helpful
Stayed 5 nights in Jan 2026

10/10 Excellent

Shima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's walkable to a lot of tourist attractions. Good restaurants and bars around. It's clean and comfortable. I think it's the best for this price range.
Stayed 6 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly and attentive. When one of the elevators was not working they did everything to let us know and had someone ride the elevator that was working to pick up people when they texted.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Dec 2025