Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness center, a quick walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board
City view
Lobby sitting area
Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Gym
  • Pet friendly
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(126 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

You may also like

About the neighborhood

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square by IHG provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), concierge services, and free newspapers
  • A front-desk safe, an elevator, and multilingual staff
  • A computer station, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square by IHG?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 787 out of 1536 reviews
Rating 8 - Good. 445 out of 1536 reviews
Rating 6 - Okay. 173 out of 1536 reviews
Rating 4 - Poor. 59 out of 1536 reviews
Rating 2 - Terrible. 72 out of 1536 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything
Stayed 3 nights in Sep 2025

8/10 Good

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and convenient to all downtown streets.
Stayed 4 nights in Sep 2025

8/10 Good

Gordon

Liked: Property conditions & facilities
Kenny at the front desk was super friendly and helpful. We would stay here again!!
Stayed 3 nights in Sep 2025

8/10 Good

Maria Sylvia N.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and walkable
Stayed 1 night in Sep 2025

10/10 Excellent

xingning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with kitchen
Stayed 3 nights in Sep 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the money. Having a kitchen was a game changer. Front desk staff are amazing!!!!!!
Stayed 3 nights in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were well equipped, and clean. Only complaint was that the front desk was not able to call us a taxi. Would stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Overall pretty good value for $$$
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauralynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Walked everywhere from this location. Loved the kitchen in the room. Staff was helpful and friendly. Would definitely stay here again!
Stayed 5 nights in Sep 2025

8/10 Good

Robyn

Liked: Cleanliness
Hotel clean but rooms needs some upgrading, staff were excellent.
Stayed 1 night in Sep 2025

8/10 Good

Sheryse

Liked: Amenities
Property was a bit dated but the location is very convenient & accessible.
Stayed 3 nights in Sep 2025

2/10 Terrible

Carolyn

Disliked: Cleanliness, property conditions & facilities
Nice staff but bedbugs
Stayed 3 nights in Oct 2025

8/10 Good

Elvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's close to jollibee and times square.
Stayed 3 nights in Sep 2025

8/10 Good

Loreli

Liked: Cleanliness, staff & service
Nice hotel for price
Stayed 2 nights in Jul 2025

10/10 Excellent

Feleke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views and services. Can’t ask for more. We enjoyed our stay very much.
Stayed 6 nights in Aug 2025

8/10 Good

Ni Wayan Gita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere especially to the drop off uber shuttle if you take one
Stayed 3 nights in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel was to many popular sightseeing areas. The staff was very nice and the room was spacious and spotless. Overall, I had a wonderful stay and would consider staying here again.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jia Xing

Great
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2025

10/10 Excellent

Cevdet

Liked: Cleanliness, amenities
Location and quality of service. Welcoming reception staff
Stayed 4 nights in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Was a great stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Brendeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, room was spacious. Complimentary snacks at check-in and daily complimentary lemonade everyday in the foyer. Staff was very friendly and helpful.
Stayed 5 nights in Aug 2025

8/10 Good

Sheli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, good value for money, great staff. The only issue was waiting for the lift which in some days was took more than 10 minutes
Stayed 2 nights in Sep 2025