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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Travelers find themselves perfectly positioned for NYC adventures near Times Square and Madison Square Garden, with attentive staff making every stay seamless

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior - Candlewood Suites New York City-Times Square by IHG (New York)
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
In-room safe, desk, iron/ironing board, free WiFi - Candlewood Suites New York City-Times Square by IHG (New York)
Interior detail - Candlewood Suites New York City-Times Square by IHG (New York)
Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(154 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Candlewood Suites New York City-Times Square by IHG is near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square
    Times Square
    6 min walk - 0.4 miles
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    8 min walk - 0.5 miles
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    8 min walk - 0.5 miles
  • Rockefeller Center
    Rockefeller Center
    13 min walk - 0.7 miles
  • 5th Avenue
    5th Avenue
    13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • Penn Station
    11 min walk
  • LaGuardia Airport (LGA)
    36 min drive

Restaurants

  • Frames Bowling Lounge
    2 min walk
  • Tranzit
    2 min walk
  • 2 Bros Pizza
    2 min walk
  • The Placery
    1 min walk
  • Altair
    2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square
Located close to Madison Square Garden and Empire State Building, Candlewood Suites New York City-Times Square by IHG provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), multilingual staff, and a vending machine
  • ATM/banking services, smoke-free premises, and a TV in the lobby
  • An elevator, free newspapers, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 85.0 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1035 out of 1928 reviews
Rating 8 - Good. 538 out of 1928 reviews
Rating 6 - Okay. 209 out of 1928 reviews
Rating 4 - Poor. 73 out of 1928 reviews
Rating 2 - Terrible. 73 out of 1928 reviews

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, wonderful location, complete kitchen.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and larger than most in NYC. The kitchen was handy and was fully equipped with all that you would need. Great location too!
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff friendly & helpful.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Wang Phio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to everywhere, food, live shows, shopping, close to Times Square, Subway. Very happy with our stay here.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kristen

Liked: Staff & service, amenities
Excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Manhattan staff very friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in Times Square. Great hotel with great rooms.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul at the front desk was great. Very friendly and efficient. Great location.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location close to all New York must see places. Staff was friendly. Would stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and staff were always available, courteous and helpful. Would stay here again and recommend to others
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small room with everything you need inside it. The AC and the bed are the best. The shower curtain was not good because it let the water out. Except that we had a good time.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, much bigger than others in the city that we have stayed at. Very helpful people at the front desk! Will definitely stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the staff very helpful. The room was clean and very spacious, a rare finding in NY. Coffee, tea and water in the lobby all day. We enjoyed a lot our stay, super recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Coffee, good location, clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their kitchen was fully equipped for cooking. I liked having a refrigerator. The staff is very friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when in NYC. Conveniently located. Lots of food options around. Walkable to theaters. Only thing missing is an ATM.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alana Minnee Marrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Excellent location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
great location and staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen is good equipped with plates, tureens, a pan and a couple of pots. Spoons, forks, knife and bottle opener are here as well.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Doungdarra

Liked: Cleanliness, property conditions & facilities
Clean room and super close to timesquare
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities
Clean room, friendly staff, lots of nice little extras.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms had everything we needed and the staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

arpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a really great stay here. the room was clean, comfortable, and had a full kitchen, which was incredibly convenient and made the stay feel a lot more like home. it was nice being close to a lot of stores and cafes. the staff were also very kind and welcoming, which made the experience even better. overall it was a very pleasant stay and i’d definitely recommend it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was equipped with both hand wash and dishwasher. Rooms were clean and well maintained.
Stayed 7 nights in Mar 2026