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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Travelers find themselves perfectly positioned for NYC adventures near Times Square and Madison Square Garden, with attentive staff making every stay seamless

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

A hotel with a prominent "CANDLEWOOD SUITES" sign, large windows, and potted plants outside. - Candlewood Suites New York City-Times Square by IHG (New York)
A hotel room with a sofa, a chair, a small table, a flat-screen TV, a lamp, a framed picture, and a window with curtains. - Candlewood Suites New York City-Times Square by IHG (New York)
A LENDING LOCKER with a sign for LLOYDOPLY, a refrigerator, and bookshelves. - Candlewood Suites New York City-Times Square by IHG (New York)
A compact living space with a kitchenette, a dining area, and a seating area. - Candlewood Suites New York City-Times Square by IHG (New York)
A hotel room with a bed, a sofa, a desk, and a TV. - Candlewood Suites New York City-Times Square by IHG (New York)
Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a kitchenette with a refrigerator, microwave, and coffee maker, a desk with a chair, and a framed picture on the wall.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

A compact kitchen with a microwave, stove, coffee maker, and refrigerator.

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

A hotel room with a large window, a wall-mounted air conditioner, and a view of the cityscape.

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed (High Floor)

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(86 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, City View

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite

8.8 out of 10
Excellent
(57 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A hotel room with a desk, chair, television, and a window with curtains.

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(163 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Manhattan, a neighborhood in New York, Candlewood Suites New York City-Times Square by IHG is near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square with large billboards and skyscrapers.
    Times Square
    6 min walk - 0.4 miles
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    8 min walk - 0.5 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    8 min walk - 0.5 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    13 min walk - 0.7 miles
  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • Penn Station
    11 min walk
  • LaGuardia Airport (LGA)
    33 min drive

Restaurants

  • Frames Bowling Lounge
    2 min walk
  • 2 Bros Pizza
    2 min walk
  • Tranzit
    2 min walk
  • The Placery
    1 min walk
  • Altair
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 90 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 90.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 90.0 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1103 out of 2042 reviews
Rating 8 - Good. 566 out of 2042 reviews
Rating 6 - Okay. 224 out of 2042 reviews
Rating 4 - Poor. 75 out of 2042 reviews
Rating 2 - Terrible. 74 out of 2042 reviews

Reviews

Verified

10/10 Excellent

Etan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, great rooms and location. We've had a wonderful NYC stay!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly staff everything very nice and clean great location
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mini kitchen. Great location for all my Broadway show.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, wonderful location, complete kitchen.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

WENDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Close to Time Square. Great for the price. Staff was nice and helpful.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and larger than most in NYC. The kitchen was handy and was fully equipped with all that you would need. Great location too!
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk were friendly through our stay. Room has kitchen amenities and the room is spacious for NYC. I always stay at Candlewood when I visit the City.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always, super staff and perfect location!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- super close to time square but not so close that you get any of the noise from it. Even facing the street, slept great. Hotel is definitely showing its age a bit (dated decor and such) but definitely gets the job done for a solid place to stay in the city. -quiet, clean, etc 👍
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood is situated close to grocery stores and main subway stops. Clean, well serviced. Short walk to the water along trail.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect. Location is amazing, room is like home, and people at the front desk super friendly and always available. A special thanks to Laura. See you very soon
Stayed 7 nights in May 2026
Verified

8/10 Good

Kristen

Liked: Staff & service, amenities
Excellent location
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Wang Phio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to everywhere, food, live shows, shopping, close to Times Square, Subway. Very happy with our stay here.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff friendly & helpful.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Julio Cesar

Liked: Cleanliness, staff & service
Medium size refrigerator nice. Microwave, and all you need to cook a basic food.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at the cleanliness and size of the room. It wasn’t as nyc tiny as I expected, and though it’s older, it was well maintained. Simple but a great place to sleep as we explored the city by day. Location was also great—very close to the action in Times Square but enough off the beaten path to be a little quieter. We will stay here again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Manhattan staff very friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in Times Square. Great hotel with great rooms.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

yorgis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay, quiet room, A/C perfect, awesome location and affordable price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location close to all New York must see places. Staff was friendly. Would stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We come to NYC often because our son lives there. We were very pleased with our room, and will stay there again. Having the resources to prepare food in the room using the microwave and two-eye burner is a game changer as it will allow us to save money by not having to eat out so much. The staff were so nice and welcoming with each interaction. We will definitely be back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul at the front desk was great. Very friendly and efficient. Great location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and staff were always available, courteous and helpful. Would stay here again and recommend to others
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, much bigger than others in the city that we have stayed at. Very helpful people at the front desk! Will definitely stay here again
Stayed 4 nights in Mar 2026