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Best Western Plus Plaza Hotel

2.5 star property
Hotel in Long Island City with free breakfast and a fitness center

Choose dates to view prices

The Best Western Plus Plaza Hotel, near 5th Avenue, offers guests a complimentary breakfast, WiFi throughout, a full fitness center, and knowledgeable concierge staff to help navigate the neighborhood.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Highlights

Air conditioning
Refrigerator
HDTV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
3934 21st Street, Long Island City, NY, 11101

What's nearby

  • United Nations Headquarters - 5 min drive - 2.5 miles
  • Central Park - 8 min drive - 2.4 miles
  • Rockefeller Center - 10 min drive - 2.9 miles
  • Grand Central Terminal - 11 min drive - 3.1 miles
  • Times Square - 14 min drive - 3.1 miles

Getting around

  • Long Island City Hunterspoint Avenue Station - 2 min drive
  • 21 St. - Queensbridge Station - 3 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪The Buffs - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Island Foodie - ‬3 min walk
  • ‪Joe Coffee Company - ‬5 min walk

About this property

Best Western Plus Plaza Hotel

Hotel near 5th Avenue
Take advantage of a free breakfast buffet, a gym, and a 24-hour business center at Best Western Plus Plaza Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a front-desk safe, and ATM/banking services
  • Tour/ticket assistance, free newspapers, and an elevator
  • Concierge services, a 24-hour front desk, and a TV in the lobby
  • Guest reviews give good marks for the proximity to public transit
Room features
All 119 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch HDTV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parking height restrictions apply

Property is also known as

Best Western Hotel Plaza
Plaza Hotel Best Western
Best Western Plaza Hotel Long Island City
Best Western Plaza Hotel
Best Western Plaza Long Island City
BEST WESTERN Plaza Hotel Long Island City, New York
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Long Island City
Best Western Plus Plaza
Best Western Plaza Hotel New York City
Plus Plaza Hotel Long City
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Hotel Hotel Long Island City

Frequently asked questions

Is Best Western Plus Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Plaza Hotel?

Self parking is available for USD 30 per night. Limited spots are available.

What time is check-in at Best Western Plus Plaza Hotel?

Check-in start time: 3 PM; Check-in end time: 4 AM.

What time is check-out at Best Western Plus Plaza Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Best Western Plus Plaza Hotel located?

Located in Queens, this hotel is within 3 mi (5 km) of Memorial Sloan-Kettering Cancer Center, 5th Avenue, and Central Park. Empire State Building and Grand Central Terminal are also within 3 mi (5 km). 21 St. - Queensbridge Station is only a 3-minute walk and Queensboro Plaza Station is 9 minutes.

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Reviews

Best Western Plus Plaza Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.4

Location

8.8

Staff & service

7.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was friendly and helpful. The hotel itself is in good condition, and very clean. Great place!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything-staff, breakfast, wi-fi, proximity to subway- was great. The neighborhood is shabby but felt safe.
Stayed 4 nights in Aug 2022

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but parking is not easily accessible

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I selected this hotel based on pricing both stay costs, reasonably priced onsite parking, and breakfast being included. The room accommodations were not great. The door to the room didn’t close all the way at the bottom even with the bolt and latch on, the wall was filthy and the area around the refrigerator was dirty/needed to be replaced. The hotel rooms need some serious upgrading. I did not complain during the stay because the rooms need updating it wasn’t really something that could be “cleaned”. The staff was kind and friendly, check in and out was easy.
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that I couldn't get my money back from literally a 1 night stay due to a family emergency. I understand policies but have some grace. Hotels.com tried to help me but they didnt have any luck dealing with Best Western
Stayed 1 night in Dec 2022

6/10 Okay

MARIA

Liked: Cleanliness
Disliked: Room comfort

Good but parking lot is a bit of a catch

To be honest, I know it was only 2 nights, but the room was so small for 2 double beds that you could barely walk to the bathroom, we had to put the bed right up against the window. And the bed was strange, the middle was lower, leaving it in a position that was not very comfortable. The breakfast was wonderful, great for those who will walk a lot. And what I was most upset about was the parking, which on the site doesn't say anything about having to reserve in advance, and after 8 hours on the road, it was frustrating to have to leave in the middle of the night to look for parking outside the hotel. But I would not say that the hotel is bad, it just needs a little more attention to the guests and parking information to avoid this situation.
Stayed 2 nights in Nov 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included and the limited menu was crazy expensive.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due a issue with property they change us to a better hotel near to empire state. It was awesome

6/10 Okay

Thor-Can

Liked: Cleanliness, staff & service
Für den Preis und für mich war das Hotel vollkommen in Ordnung. Beim Frühstück wird viel mit Einwegmaterial gearbeitet, was mich etwas gestört hat. Bei der Bettwäsche und den Handtüchern gab es die Möglichkeit anzuzeigen, dass sie nicht täglich gewaschen werden, wurde sie leider trotzdem. Umweltfreundlichkeit lag somit etwas auf der Strecke. Der Ausblick und die Lage waren hingegen genial.
Stayed 7 nights in Jan 2023

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with how amazing the ladies were at check in. The lady with the braids that has the gold twine woven in was so kind and helpful even going outside in the freezing cold to see if I was parked in an okay spot to not get towed. Then getting me into a space on property. They are really close to the F train which got us wherever we needed to go. The room was clean and functional (what more do you need) and the price was perfectly reasonable. The breakfast was good (it was little cut sausage link things (looked like mini kielbasa or something of that nature) instead of the standard continental patties).
Stayed 2 nights in Feb 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service
NA
Stayed 1 night in Jan 2023

8/10 Good

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty reasonable and clean inside for the price
Stayed 1 night in Feb 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean
Stayed 2 nights in Jan 2023

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Great Services
Stayed 2 nights in Jan 2023

6/10 Okay

Alberto

Liked: Cleanliness
I didn't like the area, felted not too safe. Specifically at night and even during the day.

10/10 Excellent

Alvenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 2 nights in Jan 2023

8/10 Good

Marceline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle découverte de cette hôtel pour le prix. Chambre confortable et propre avec service aux chambres chaque jour. Petit déjeuner inclus avec beaucoup de choix (bagel, toast, céréale, crêpe, bacon, œuf, jus,café). Les chambres sont moyennement insonorisées alors on entend bien tout ce qui se passe dans le corridor ou à côté. Stationnement petit mais réservé le pour 25$us par jour. Station de métro à moins de 2 minutes de marche. Il n’y a rien à l’entour de l’hôtel donc penser vous apporter des petits trucs à grignoter pour le soir.
Stayed 3 nights in Jan 2023

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2023

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view from window, good cleaning. But breakfast is very early and not varied

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jj
Stayed 2 nights in Dec 2022

10/10 Excellent

mylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement propre à 2 min à pied station de métro pour allé sur Manathan. Personnels serviables, cafe, thé et eau fraîche toujours dispo. Petit stationnement extérieur à l’arrière sur réservation seulement.

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
It is really close to the subway station. And the room is not bad. The only problem maybe the elevator, it is too slow.

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
员工普遍素质不错，环境也挺好的。
Stayed 1 night in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the queen bridge Metro station making it easy to get into Manhattan very easy

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The hotel was super clean. The staff were very friendly.
Stayed 4 nights in Nov 2022

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