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Aloft New York Chelsea

3.0 star property
Hotel with a 24-hour front desk, a short walk to Madison Square Garden

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Photo gallery for Aloft New York Chelsea

City view
Property amenity
Reception
Down comforters, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
132 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Empire State Building - 11 min walk - 0.6 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 15 min walk - 0.8 miles
  • Grand Central Terminal - 3 min drive - 1.2 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ajisen Ramen - ‬1 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk
  • ‪Garden Deli - ‬2 min walk

About this property

Aloft New York Chelsea

Hotel near Madison Square Garden
Empire State Building and Bryant Park are located near Aloft New York Chelsea, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Re:Fuel, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • ATM/banking services, a banquet hall, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 234 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Frequently asked questions

Is Aloft New York Chelsea pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Aloft New York Chelsea?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Aloft New York Chelsea?

Check-out is at 11:00 AM.

Where is Aloft New York Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Madison Square Park. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 703 reviews
Rating 8 - Good. 137 out of 703 reviews
Rating 6 - Okay. 45 out of 703 reviews
Rating 4 - Poor. 15 out of 703 reviews
Rating 2 - Terrible. 13 out of 703 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal location and we will stay here again!
Stayed 3 nights in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; nice modern room, and attentive staff. Wonderful choice for a short visit to NY.
Stayed 1 night in May 2025

10/10 Excellent

Yu Yang

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 11 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, rooms were clean and modern, location is great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location, with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Manhattan visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location and service
Stayed 1 night in Apr 2025

10/10 Excellent

Kenia

Great location
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

JEFFREY

Very courteous and helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Amenities
Great location, very clean and comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Velvet N.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel.
Stayed 3 nights in Feb 2025

8/10 Good

em

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and efficient. Clean and safe.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Great location, comfortable hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your great service and hospitality
Stayed 6 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would reccomend
Stayed 4 nights in Apr 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay at and walk around. Amazing eating places around the area
Stayed 4 nights in Feb 2025

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for our travel needs. Very clean property. Staff attentive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the flower lined street
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 5 nights in Apr 2025