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Aloft New York Chelsea

3.0 star property
Travelers can sip coffee while planning NYC adventures, with easy access to iconic spots like Madison Square Garden and the Empire State Building.

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Photo gallery for Aloft New York Chelsea

Exterior - Aloft New York Chelsea (New York)
Down comforters, minibar, in-room safe, desk - Aloft New York Chelsea (New York)
Bar (on property) - Aloft New York Chelsea (New York)
Bar (on property) - Aloft New York Chelsea (New York)
Fitness facility - Aloft New York Chelsea (New York)
Aloft New York Chelsea offers a vibrant base in Manhattan. Guests can enjoy meals at Re:Fuel or coffee from the on-site cafe with free WiFi in their rooms. The hotel's express check-in/out and luggage storage services help visitors maximize their time exploring nearby landmarks.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manhattan, a neighborhood in New York, Aloft New York Chelsea is near the airport and near a metro station. Times Square and Rockefeller Center are notable landmarks, and the area's natural beauty can be seen at Central Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or MetLife Stadium. Visit our New York travel guide
Map
132 West 28th Street, New York, NY, 10001

What's nearby

  • 5th Avenue
    5th Avenue
    5 min walk - 0.3 miles
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    6 min walk - 0.4 miles
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    8 min walk - 0.5 miles
  • Times Square
    Times Square
    16 min walk - 0.9 miles
  • Grand Central Terminal
    Grand Central Terminal
    19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.)
    2 min walk
  • New York W 32nd St. Station
    6 min walk
  • LaGuardia Airport (LGA)
    34 min drive

Restaurants

  • McDonald's
    2 min walk
  • Starbucks
    2 min walk
  • The Fleur Room
    2 min walk
  • Playa Bowls
    3 min walk
  • Taqueria By El Prieto
    3 min walk

About this property

Aloft New York Chelsea

Hotel near Madison Square Garden
Located close to Empire State Building and Chelsea Market, Aloft New York Chelsea provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Re:Fuel, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and an elevator
  • A TV in the lobby, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 234 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Secured valet parking fee: USD 85 per night
  • Offsite parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Frequently asked questions

Is Aloft New York Chelsea pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 85 per night.

What time is check-in at Aloft New York Chelsea?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Aloft New York Chelsea?

Check-out is at 11:00 AM.

Where is Aloft New York Chelsea located?

Located in Manhattan, this hotel is within a 15-minute walk of Madison Square Garden, Empire State Building, and Times Square. Chelsea Market and Rockefeller Center are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Reviews

Aloft New York Chelsea Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 883 out of 1270 reviews
Rating 8 - Good. 255 out of 1270 reviews
Rating 6 - Okay. 82 out of 1270 reviews
Rating 4 - Poor. 23 out of 1270 reviews
Rating 2 - Terrible. 27 out of 1270 reviews

Reviews

Verified

10/10 Excellent

miuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Very good location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sherida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous facility. Fabulous location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff are always friendly.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe; room was spotless; no restaurant
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet very nice stay. Good location and connection with the whole city
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ting

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room! and the New York night view from the room was stunning!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff, comfortable room.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Philip Ernest

Liked: Cleanliness, property conditions & facilities
Friendly staff centrally located comfortable and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, great view, friendly staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location and staff were excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience overall was amazing but have to emphasize how great the bartender’s service was. Very sweet dominican lady, I do apologize because I don’t remember the name. I give it 5 stars!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel. Although rooms are small, it has everyting need. Super comfortable bed. Also attentive front desk team and super nice bartender.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and kind, rooms were clean and comfortable, the gym and other amenities were also very nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and equipped with all the necessities in a very functional way. The beds were very comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yousef

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing about the room we were given. Everything was clean, but we/I needed more privacy when taking a shower. But besides that everything was really good, and great front desk service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, and conveniently located in the city.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brione

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, amenities
Great location. Felt safe and was close to main attractions. Friendly staff, clean and super comfortable beds
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shih yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at the front desk and bar
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff, perfect location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was very clean and in nice new shape.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jarad

Liked: Cleanliness, staff & service, amenities
Clean room, good bed, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Courteous and helpful staff. Room was basic but fine, with comfortable bed and bathroom with good shower.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff were professional and helpful. I would stay here again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view from our 25th floor room. Location is very convenient with a subway stop end of the block. The room itself was comfortable but a bit small but not surprised for an Aloft in NYC. Wesley was great. We’d stay again.
Stayed 3 nights in Jan 2026