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Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

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Photo gallery for Ace Hotel New York

Lobby
Front of property
Reception
Lobby lounge
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Broadway - 16 min walk - 0.9 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, a porter/bellhop, and coworking spaces
  • 1 meeting room, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Ace Hotel New York?

Self parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Great location and artsy feeling hotel with friendly staff.
Stayed 1 night in Jun 2025

8/10

Great location
Stayed 6 nights in May 2025

10/10

the service is great and the room we stayed was also nice for the price! also the location is very good, right next to the empire state building.
Stayed 2 nights in May 2025

8/10

It's a great location!
Stayed 4 nights in Apr 2025

10/10

Clean room, friendly staff, good location.
Stayed 1 night in Apr 2025

10/10

Terrific hotel. Wonderful aesthetic, great, friendly and considerate service.
Stayed 3 nights in May 2025

10/10

Chic boutique hotel. Good amenities. Staff is very helpful. lots to do around the area within walking distance
Stayed 3 nights in May 2025

8/10

plenty of food options, hotel is buzzy and fun, room was awesome….only little gripes no ESPN and bathroom is tight tight
Stayed 3 nights in May 2025

10/10

Gorgeous hotel. Rooms were a little basic but the most clean I have ever seen. Would stay here again for sure.
Stayed 13 nights in Apr 2025

8/10

Nice stay
Stayed 4 nights in Feb 2025

6/10

The style of the Ace Hotel is cool and conveniently located just off Broadway near a subway station. However, the room left quite a bit to be desired such as a working fridge, and A/C.
Stayed 4 nights in May 2025

10/10

Perfect location. Staff was great. Decent size rooms. Would definitely stay again
Stayed 3 nights in Apr 2025

6/10

The room is fine, had the basic amenities, although the appliances were a bit outdated. The area around the hotel is great, everything is reachable on foot, the staff was very friendly.
Stayed 5 nights in May 2025

10/10

Perfect stay. Loved my room and the location was perfect for me.
Stayed 3 nights in Mar 2025

4/10

Scuzzy, old and dirty. Would never have booked if I knew.
Stayed 4 nights in May 2025

10/10

Authentic New York City hotel, great location, spacious room for the city, nice touches in the room including retro radio, fridge and guitar!
Stayed 2 nights in Apr 2025

10/10

Unique and beautiful property with great food, staff and location.
Stayed 2 nights in Feb 2025

10/10

Great location, three elevators, friendly staff, spacious room.
Stayed 5 nights in Mar 2025

6/10

Hotel is not as nice as Expedia markets it. Very old-fashioned. Not a contemporary style hotel.
Stayed 2 nights in May 2025

10/10

Ace Hotel is an experience! Lovely stay, very clean and comfortable.
Stayed 2 nights in Feb 2025

6/10

Tired without its once-renowned glamor of shabby chic. Wish it was more like the Ace location in Kyoto, Japan.
Stayed 2 nights in May 2025

10/10

This is an amazing hotel, we loved staying here. The location is ideal, only 1 block away from the subway, 5th avenue and surrounded with amazing food options. We had drinks and dinner at the hotel and the experience was great too. The staff is great and always ready to help. Would definitely stay here again. My only comment is that the surfaces of the room were a bit dusty.
Stayed 3 nights in Apr 2025

8/10

Very well situated, lots of restaurants, shopping, walk everywhere from here. Spacious lobby, nice cafe and restaurant. Quiet rooms on the smaller side like a lot of hotels in NY but nicely decorated and comfortable. The hotel is probably do for just a bit of maintenance, nothing huge just a bit more detailed cleaning.
Stayed 3 nights in Mar 2025

10/10

The ambiance and decor at Ace Hotel grabbed my attention at first and I’m so glad I decided to stay here. Prime location, close to subway and herald square!
Stayed 3 nights in Mar 2025

10/10

Quirky hotel with cool vibe.
Stayed 2 nights in Dec 2024