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The Metrotel Motel

3.0 star property
Hotel in New Plymouth with free parking

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Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Terrace/patio
Full-size fridge, microwave, espresso maker, electric kettle
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, Accessible

Studio, Accessible | Premium bedding, individually decorated, individually furnished, desk

Studio, Accessible

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

View all photos for Studio

Studio | Premium bedding, individually decorated, individually furnished, desk

Studio

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms, Mezzanine

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 49 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Twin Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Family Room

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2-bed room apartment

Premium bedding, individually decorated, individually furnished, desk

2-bed room apartment

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
22 Gill Street, New Plymouth, 4310

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.0 miles
  • Wind Wand - 3 min walk - 0.2 miles
  • Pukekura Park - 8 min walk - 0.5 miles
  • Fitzroy Beach - 16 min walk - 0.9 miles
  • Bowl of Brooklands - 3 min drive - 1.4 miles

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪India Today Bistro & Tandoor - ‬3 min walk
  • ‪Laughing Buddha - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Arranged Marriage - ‬2 min walk

About this property

The Metrotel Motel

Hotel located in New Plymouth CBD
The Metrotel Motel provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • An electric car charging station, express check-out, and luggage storage
  • An elevator, smoke-free premises, and bicycle parking
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with cable channels
  • Full-sized refrigerators/freezers, microwaves, and toasters

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Is The Metrotel Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Metrotel Motel?

Self parking is free at this property.

What time is check-in at The Metrotel Motel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at The Metrotel Motel?

Check-out is at 10:00 AM. Late check-out is available for NZD 20 (subject to availability).

Where is The Metrotel Motel located?

Located in New Plymouth CBD, this hotel is steps from Centre City Shopping Centre and Coastal Walkway. Richmond Cottage and Real Tart Gallery are also within 5 minutes.

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The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 282 out of 332 reviews
Rating 8 - Good. 40 out of 332 reviews
Rating 6 - Okay. 7 out of 332 reviews
Rating 4 - Poor. 1 out of 332 reviews
Rating 2 - Terrible. 2 out of 332 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025

10/10

Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024

10/10

Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025

10/10

Very central and within walking distance of many amenities
Stayed 2 nights in Jan 2025

10/10

Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025

10/10

Love this place will definitely stay there again
Stayed 1 night in Jul 2024

10/10

Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024

8/10

Great facilities and location, enjoyed our stay
Stayed 3 nights in Apr 2023

8/10

Great location. Very clean and comfortable. Lovely receptionist. Only downside was our room was streetside so was quite noisy even though we were a floor up the street noise was not good.
Stayed 1 night in Jan 2025

10/10

Great modern place to stay
Stayed 1 night in Mar 2024

10/10

Excellent location and nice and clean
Stayed 3 nights in Apr 2024

10/10

Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024

10/10

Great hotel
Stayed 2 nights in Oct 2023

10/10

Awesome location, great rooms and friendly staff at a reasonable price

10/10

Clean and central. We walked all over downtown New Plymouth and left our car safely parked.
Stayed 1 night in Dec 2024

10/10

Bed was comfortable, great sleep and it suited my requirements.
Stayed 1 night in Oct 2024

10/10

Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023

10/10

Great location, nice room.
Stayed 1 night in Aug 2023

8/10

Clean and spacious in a great central city location.
Stayed 2 nights in Mar 2024

10/10

Clean, quiet, well located. Would stay there again.
Stayed 3 nights in Oct 2023

10/10

Every Staff and service is excellent.
Stayed 2 nights in Sep 2024

10/10

Enjoyed or brief stay, it was quiet and friendly.
Stayed 1 night in Apr 2023

10/10

We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10

Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023

10/10

Great service and was walking distance to everything we needed
Stayed 1 night in Jan 2023