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The Devon Hotel A Heritage Hotel

4.0 star property
Travelers balance poolside relaxation with exploration of nearby Pukekura Park at this eco-certified hotel that caters to both active and leisure-seeking guests

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Buffet - The Devon Hotel A Heritage Hotel (New Plymouth)
Outdoor pool, a heated pool, sun loungers - The Devon Hotel A Heritage Hotel (New Plymouth)
Property entrance - The Devon Hotel A Heritage Hotel (New Plymouth)
Banquet hall - The Devon Hotel A Heritage Hotel (New Plymouth)
Lounge - The Devon Hotel A Heritage Hotel (New Plymouth)
The Devon Hotel A Heritage Hotel offers an upscale retreat near Fitzroy Beach. Enjoy the outdoor pool with loungers, visit the onsite spa, or maintain your workout at the gym. Free in-room WiFi is provided, and there's a bar for evening socializing.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

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Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.0 out of 10
Wonderful
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.4 out of 10
Exceptional
(103 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

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Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located near the beach, The Devon Hotel A Heritage Hotel is in Strandon, a neighborhood in New Plymouth. The area's natural beauty can be seen at Fitzroy Beach and Pukekura Park, while TSB Showplace and Bowl of Brooklands are cultural highlights. Centre City Shopping Centre and Wind Wand are two other places to visit that come recommended. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our New Plymouth travel guide
Map
390 Devon Street East, New Plymouth, 4312

What's nearby

  • East End Reserve
    East End Reserve
    3 min walk - 0.2 miles
  • Fitzroy Beach
    Fitzroy Beach
    5 min walk - 0.3 miles
  • Pukekura Park
    Pukekura Park
    15 min walk - 0.8 miles
  • Wind Wand
    Wind Wand
    18 min walk - 1.0 mile
  • Bowl of Brooklands
    Bowl of Brooklands
    3 min drive - 1.4 miles

Getting around

  • New Plymouth (NPL)
    9 min drive

Restaurants

  • Tartan Rose Cakery and Deli
    4 min walk
  • Sun World Chinese Restaurant
    13 min walk
  • McDonald's
    9 min walk
  • Cobb
    8 min walk
  • Paris Plage
    7 min walk

About this property

The Devon Hotel A Heritage Hotel

Upscale hotel near Fitzroy Beach
Located close to Centre City Shopping Centre and Pukekura Park, The Devon Hotel A Heritage Hotel provides a terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant, Marbles Buffet Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, smoke-free premises, and a front-desk safe
  • An elevator, meeting rooms, and tour/ticket assistance
  • Guest reviews say great things about the overall value, pool, and helpful staff
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 35 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marbles Buffet Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 20 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Frequently asked questions

Does The Devon Hotel A Heritage Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Devon Hotel A Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 30.00 per day. Limited spots are available.

What time is check-in at The Devon Hotel A Heritage Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Devon Hotel A Heritage Hotel?

Check-out is at 10 AM.

Where is The Devon Hotel A Heritage Hotel located?

Located in Strandon, this spa hotel is within 1 mi (2 km) of Fitzroy Beach, Centre City Shopping Centre, and Pukekura Park. Wind Wand and TSB Showplace are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Devon Hotel A Heritage Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 43 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff and great things to do. Lovely buffet dinner onsite too.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ainslie

Liked: Cleanliness
Excellent service throughout the hotel. Staff very friendly. Room very comfortable & Buffet dining great. Would thoroughly recommend the Devon.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was lovely, spa was good, buffet was good, we enjoyed our time at the Devon, a comfortable stay thankyou
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and prepared. The breakfast buffet was great. The pool and spa made our son's holiday.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and lovely clean tidy conditon
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good experience, the pool and spa pool were great after a long day out.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Devon was wonderful. Room clean & comfortable. Staff always very helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, very clean and staff were amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the coastal walkway and not too far to the CBD. Room was quite large and well appointed. Good selection at the breakfast buffet. Reception and dining room staff were all friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mattress. Slept well and felt rested after a long drive to New Plymouth. This is the second time we stayed over at Devon, looking forward to a third stay. Thanks to wonderful cleaning staff who kept the room and bathroom in such a clean condition.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sumendra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy room. Bathrooms could do a proper clean. Staff were helpful. Breakfast average. Overpriced ev charging.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice courtyards and pool. Good location. Quiet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool. Large, clean, quiet room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay in the Devon Hotel! Everything was top notch! The staff was all extremely friendly and helpful, the room was up to date and the beds were comfortable. Next time I would book a slightly bigger room for our family of four (we bring a lot of stuff on holiday!) We had the buffet breakfast twice during our stay and the food was fresh and delicious. We loved the pool facilities and took full advantage of the warm water. I cannot recommend this hotel highly enough! We can't wait to come back!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot rate this hotel high enough especially for value . Nicely refurbished to a high standard . We have stayed in high end / middle of the road / & budget hotels all around the world & The Devon would be right up there value for money & way ahead of some we have paid a lot more for .. Very comfortable bed & great facilities . Staff v helpful . Great bar & extensive buffet at Marbles - buffets not my favourite way to eat , but this one had a v good range which was rapidly replenished . Totally recommend & will stay again ..
Stayed 1 night in Apr 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, overly soft bed wasn't great, the shower pressure was a bit meh and the room was quite noisy from both the corridor on one side and the courtyard on the other, mainly childen playing (it was Easter weekend) but quiet enough once they calmed down.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The room was clean and well appointed. The buffet restaurant was good value for money and the food was very nice, plenty of choice and good quality.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Good clean room, friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spotlessly clean room, good price, very convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Great value, a smart up-market establishment, well located, all amenities top class, friendly staff, couldn't be better for us.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Lovely stay. Room was tidy and clean. Shower was great and bathroom very functional.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guy and Trista

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived to the moment we left the service and staff were extremely friendly and helpful. The room was perfect and we enjoyed a swim in the heated pool. This will be our place to stay on future trips.
Stayed 2 nights in Feb 2026