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The Devon Hotel A Heritage Hotel

4.0 star property
Travelers balance poolside relaxation with exploration of nearby Pukekura Park at this eco-certified hotel that caters to both active and leisure-seeking guests

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Buffet - The Devon Hotel A Heritage Hotel (New Plymouth)
Shower, free toiletries, hair dryer, towels - The Devon Hotel A Heritage Hotel (New Plymouth)
Lounge - The Devon Hotel A Heritage Hotel (New Plymouth)
Banquet hall - The Devon Hotel A Heritage Hotel (New Plymouth)
Outdoor pool, a heated pool, sun loungers - The Devon Hotel A Heritage Hotel (New Plymouth)
The Devon Hotel A Heritage Hotel offers an upscale retreat near Fitzroy Beach. Enjoy the outdoor pool with loungers, visit the onsite spa, or maintain your workout at the gym. Free in-room WiFi is provided, and there's a bar for evening socializing.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

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Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(39 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(109 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

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Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.6 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, The Devon Hotel A Heritage Hotel is in Strandon, a neighborhood in New Plymouth. The area's natural beauty can be seen at Fitzroy Beach and Pukekura Park, while TSB Showplace and Bowl of Brooklands are cultural highlights. Centre City Shopping Centre and Wind Wand are two other places to visit that come recommended. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our New Plymouth travel guide
Map
390 Devon Street East, New Plymouth, 4312

What's nearby

  • East End Reserve
    East End Reserve
    3 min walk - 0.2 miles
  • Fitzroy Beach
    Fitzroy Beach
    7 min walk - 0.4 miles
  • Pukekura Park
    Pukekura Park
    16 min walk - 0.9 miles
  • Bowl of Brooklands
    Bowl of Brooklands
    4 min drive - 1.4 miles
  • Centre City Shopping Centre
    16 min walk - 0.9 miles

Getting around

  • New Plymouth (NPL)
    9 min drive

Restaurants

  • Tartan Rose Cakery and Deli
    4 min walk
  • Burgerfuel
    12 min walk
  • Elixir Cafe
    15 min walk
  • Cobb
    8 min walk
  • Paris Plage
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 35 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marbles Buffet Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 20 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does The Devon Hotel A Heritage Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Devon Hotel A Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 30.00 per day. Limited spots are available.

What time is check-in at The Devon Hotel A Heritage Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Devon Hotel A Heritage Hotel?

Check-out is at 10 AM.

Where is The Devon Hotel A Heritage Hotel located?

Located in Strandon, this spa hotel is within 1 mi (2 km) of Fitzroy Beach, Centre City Shopping Centre, and Pukekura Park. Wind Wand and TSB Showplace are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Devon Hotel A Heritage Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 47 out of 1009 reviews
Rating 4 - Poor. 9 out of 1009 reviews
Rating 2 - Terrible. 10 out of 1009 reviews

Reviews

Verified

10/10 Excellent

lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff very welcoming. Lovely clean room and we stayed 4 3nights. Great meal with very suitable fireplace E joked our 60th wedding anniversary stay Lyn & Hugh X
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Bairavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, have a nice look with a restaurant inside provides buffet breakfast and dinner. Walking distance to many restaurants and located right in the heart of New Plymouth
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were welcoming. Buffet breakfast was great
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and very clean. Super facilities with a restaurant onsite.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff and great things to do. Lovely buffet dinner onsite too.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault the Devon in any way. Walkable to central city but only a $10-12 uber or taxi fare and easy access to great seaside walks … and they also have complementary bikes. Great bar and restaurant and friendly, efficient service.
Stayed 2 nights in May 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Always a nice stay ,staff very helpful and pleasant
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ainslie

Liked: Cleanliness
Excellent service throughout the hotel. Staff very friendly. Room very comfortable & Buffet dining great. Would thoroughly recommend the Devon.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was lovely, spa was good, buffet was good, we enjoyed our time at the Devon, a comfortable stay thankyou
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Double glazed to stop traffic noise. Could do with a couple of plates or bowls and cutlery. Could do with fans in bathrooms. Beautiful comfortable beds and pillows.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel but our room was cold, I turned up the thermostat but didn’t make any difference until I tuned it to 24o, I’m not sure if it’s controlled by reception? bar staff were lovely and there was 50+ booked for dinner, there were no reserve signs on the tables apart from the birthdays being held so we nearly ran out of seats, but overall it was a lovely stay.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good experience, the pool and spa pool were great after a long day out.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, very clean and staff were amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and lovely clean tidy conditon
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Devon was wonderful. Room clean & comfortable. Staff always very helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deepali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying at the Devon Hotel. I had initially booked for 2 nights but because of some spare time, decided to go an extra night. Unfortunately the room I had booked wasn't available for the extra night so I had to book a different room. The staff at reception when checking in sorted it all out for me so that I was in the same room all 3 nights and made the experience seamless. Friendly staff, the spa pool was the highlight of the whole trip. Food at the buffer was amazing. Thank you for giving me the relaxing and distressing holiday I needed.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and prepared. The breakfast buffet was great. The pool and spa made our son's holiday.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food menu options and excellent stocked bar.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the coastal walkway and not too far to the CBD. Room was quite large and well appointed. Good selection at the breakfast buffet. Reception and dining room staff were all friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice courtyards and pool. Good location. Quiet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool. Large, clean, quiet room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mattress. Slept well and felt rested after a long drive to New Plymouth. This is the second time we stayed over at Devon, looking forward to a third stay. Thanks to wonderful cleaning staff who kept the room and bathroom in such a clean condition.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice restaurant
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sumendra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy room. Bathrooms could do a proper clean. Staff were helpful. Breakfast average. Overpriced ev charging.
Stayed 1 night in Apr 2026