Trident Inn & Suites, New Orleans

Property class: 2.5

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Photo gallery for Trident Inn & Suites, New Orleans

A spacious lobby with a fireplace, sofas, a television, and a reception desk. - Trident Inn & Suites, New Orleans (New Orleans)
A long, narrow hotel corridor with patterned carpet, doors on both sides, and overhead lighting. - Trident Inn & Suites, New Orleans (New Orleans)
A modern living room with two sofas, a coffee table, a TV, and a fireplace. - Trident Inn & Suites, New Orleans (New Orleans)
A hotel room with two beds, a chair, a lamp, and a small table. - Trident Inn & Suites, New Orleans (New Orleans)
A conference room with multiple round tables, black chairs with pink sashes, and beige walls. - Trident Inn & Suites, New Orleans (New Orleans)
Consider a stay at Trident Inn & Suites, New Orleans and take advantage of free continental breakfast, laundry facilities, and a fireplace in the lobby. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 King Bed

7.6 out of 10
Good
(65 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

New Orleans East Area, a neighborhood in New Orleans, is home to Trident Inn & Suites, New Orleans. Saenger Theatre and National World War II Museum are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium, a top attraction not to be missed. Visit our New Orleans travel guide
Map
12340 I-10 Service Rd, New Orleans, LA, 70128

What's nearby

  • A sunset over a calm body of water with a boat and a long pier in the distance.
    Lake Pontchartrain
    2 min drive - 1.4 miles
  • A red trolley on tracks, palm trees, and buildings with signs like "Mr. Goldman" and "New York".
    Canal Street
    15 min drive - 13.1 miles
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    15 min drive - 12.2 miles
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    16 min drive - 13.8 miles
  • Bayou Sauvage National Wildlife Refuge
    1 min drive - 1.6 miles

Getting around

  • New Orleans Union Passenger Terminal
    16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    28 min drive

Restaurants

  • Smoothie King
    3 min drive
  • McDonald's
    3 min drive
  • McDonald's
    13 min walk
  • Orleans Brothers
    20 min walk
  • Popeyes Louisiana Kitchen
    3 min drive

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to September 01
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Trident Inn & Suites, New Orleans have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Trident Inn & Suites, New Orleans pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Trident Inn & Suites, New Orleans?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Trident Inn & Suites, New Orleans?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is Trident Inn & Suites, New Orleans located?

Located in New Orleans East Area, this hotel is within 9 mi (15 km) of Lake Pontchartrain, Gulf Intracoastal Waterway, and Southern University at New Orleans. Lakefront Arena and University of New Orleans are also within 9 mi (15 km).

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Reviews

Trident Inn & Suites, New Orleans Reviews

7.4

Good

7.2

Cleanliness

6.6

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 425 out of 1034 reviews
Rating 8 - Good. 199 out of 1034 reviews
Rating 6 - Okay. 160 out of 1034 reviews
Rating 4 - Poor. 90 out of 1034 reviews
Rating 2 - Terrible. 160 out of 1034 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the hotel was safe and secure and clean
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price room was clean a couple restaurants, nearby and a Walmart walking distance.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has always been great service the few times I have been there.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and competent staff.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean and well-maintained. However, the breakfast was terrible in terms of both quality and choices.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice and helpful staff. The room was clean and attractive. It's an older place and worn carpets which seemed clean. A little mold in the corner of the ceiling. Overall a good price and value.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ACs are very dirty and Have mold in them so when you blow them be careful. The parking is secured which is good . I asked for a cup to make tea and they refused me a cup and said that I have to wait until morning during breakfast time.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
The bath tub was clogged and we had to clean it on our own. Pillow was smelling bad as the pillow case seemed used/ not washed properly. Staff was okay, breakfast was okay, parking was good. Location is bit far from the main area, so that made it difficult for the commute. Overall okay.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was definitely worth the money you pay to stay ! Room was clean and nice ! Air worked great ! It was in a good spot and gated ! Will def recommend and would stay again ! And the deposit was affordable not like most 100 or more !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! The room was clean, check in was quick and easy, and the hotel is right next to the highway, which made getting around convenient. The secured parking lot was also a big plus. I would definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time! Ive stayed here multiple times and it is my go to spot even with my family
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very clean and most of the stores were very close
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The checkin area is very nice and clean and updated. This is misleading because the actual hotel and rooms are rundown, dirty, and in disrepair. *Pros: Has gated parking Our room did not appear to have any bugs or bedbugs Room was quiet Shower was strong and plenty of hot water A/C worked Clean towels, etc daily *Cons: Overall hotel is dirty and rundown. Room itself had peeling shower walls, holes in the walls On one of the beds the sheets were stained all over (we didn't use that one) Room smelled musty/moldy Hallways were dirty with big stains on carpet, and what appeared to be BBQ sauce smeared near the elevator doors which was there the entire time we were there I will say that we got this room as part of a package deal. I did not realize at the time this was a $50 room place. I suppose for a cheap stay it was decent, but they could use with some cleaning and bleach.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the parking area is very secure, the staff very helpful, clean rooms
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room and the Staff were absolutely amazing good place to stay and rest after a perfect day out in New Orleans it was perfect.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Amenities
Great customer service, room was clean, convenient location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a short period of time. Breakfast was good, would be better with some fruit. Staff was amazing super nice. Loved the gated parking area.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smells good, EXCELLENT customer service and nice staff! Great breakfast!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, as well as the hallway where we stayed. The staff was very attentive. The only thing I think they should improve is offering a wider variety at breakfast and having both elevators available, since it’s very difficult to walk from one end to the other with luggage.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The actual room was clean, the bathroom sink was broken and the shower tile was peeling off the walls into the tub. The location was okay. The staff wasn’t friendly.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and free breakfast was poor. Staff was friendly
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean for the price i was pleasantly surprised
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 4 nights in Apr 2026