Is Saint Philip Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Saint Philip Residence?

Self parking is available for a fee.

What time is check-in at Saint Philip Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Does Saint Philip Residence provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Saint Philip Residence located?

Located in French Quarter, this hotel is within a 5-minute walk of Bourbon Street, French Market, and Saint Louis Cathedral. Café du Monde and Jackson Square are also within 10 minutes. Dumaine St Station and Ursulines Ave Stop are within a 5-minute walk.

About the neighborhood

Located in French Quarter, a neighborhood in New Orleans, Saint Philip Residence is near a train station. Mahalia Jackson Theater and Saenger Theatre are cultural highlights, and travelers looking to shop may want to visit French Market and Café du Monde. Jackson Square and Bourbon Street are two other places to visit that come recommended. Spend some time exploring the area's activities, including Segway tours.

Visit our New Orleans travel guide

10/10 Excellent

Lonnie

Nov 23, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 2 nights in Jul 2022

6/10 Okay

Joseph

Jan 16, 2025

Disliked: Cleanliness, property conditions & facilities

The sofa was broken in the front so we kept sliding down onto the floor, one of the beds was wore out or broken and we kept rolling to the middle of the bed, there is no heat and it was freezing this weekend, the air cooler/dryer in a bedroom smelt like someone urinated in it when I turned it on. Other than that it was ok

Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Feb 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a great property. Beautiful balcony.

Stayed 1 night in Feb 2023

10/10 Excellent

Scott

Jan 5, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great location. Nice room. Balcony sold it.

8/10 Good

Laurie

Feb 22, 2022

Liked: Cleanliness, property conditions & facilities

We loved the old building

Stayed 2 nights in Feb 2022

10/10 Excellent

Kayleen

Nov 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It wasn't what the pictures showed but still super cute and clean. Enjoyed that it was easily walkable to all attractions. Will definitely recommend to others!

Stayed 5 nights in Nov 2023

8/10 Good

Keith Dewayne

Nov 21, 2021

Liked: Cleanliness, staff & service, amenities

The property was in a great location. Very comfortable considering the property was about 400 years old. The staffs was competent and attended to every need

Stayed 4 nights in Nov 2021

8/10 Good

KARYE

Feb 6, 2021

Liked: Cleanliness, property conditions & facilities

Great NOLA stay.

Amazing location and great amenities with full kitchen. We loved the old charm mixed with updated kitchen and bath features. Room heating could use a serious upgrade as the old charm leaves rooms chilly in winter and with high ceilings the current system left us a bit uncomfortable and cold. They have a nice contact-free check in system for Covid. We really appreciated every thing else about our stay. I would highly recommend.

Stayed 3 nights in Feb 2021

10/10 Excellent

Brian

Aug 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My kids and and I had an amazing visit!! This property is simple and efficient. Everything you could ever want to do in the Big EZ is right at your finger tips. This is a historic property and not fair to compare to a regular hotel. We stayed in room 8. Comfortably sleeps 4 adults. But could easily accommodate more people depending how comfortable they are with each other. I just got home and I am ready to go back. Would not change anything. Perfect place for the French Quater.

Stayed 5 nights in Aug 2023

6/10 Okay

Jerry

Oct 14, 2020

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

We showed up and there is no free parking u have to feed a meter your entire stay $3.00 an hour and we was on the 3rd floor and there are stairs up to your room and they did not have a baby gate my 1 year old was with us but the guy in the office did give u a new room but

Stayed 4 nights in Oct 2020

6/10 Okay

Lori

Jan 31, 2021

Liked: Cleanliness, staff & service, room comfort

Pictures are deceiving! It’s very old. You can feel holes in the floor under the carpet.

Stayed 2 nights in Jan 2021

8/10 Good

Robin

Jan 22, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Our stay was great. The building is older than dirt...the photo of the front of the building is a tad bit misleading. One of our rooms was obviously newly remodeled and wonderful. The room with the balcony was clean and comfortable but old-er. I think the photos of this particular room are a little misleading as well. Overall, the two nights we were there, was just fine. Make note that there is NO elevator and a ton of stairs (if your room is above floor 1)...so be prepared! Location is good and definitely easy to walk to French Quarter destinations.

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveler

Aug 1, 2019

The hotel was locked. We could not get in. No one was there to answer a phone. I expect a full refund.

Stayed 1 night in Jul 2019

4/10 Poor

David

Jan 24, 2022

Disliked: Property conditions & facilities

Give the place some TLC, now.

The place was in poor condition. Blinds were broken, door was damaged. Overall it needs some serious TLC. I expected much nicer for the price. Definitely would not rent again.

Stayed 1 night in Jan 2022

6/10 Okay

Jenny

Mar 26, 2022

Liked: Property conditions & facilities

The lack of dining space could be helped with clean table surfaces outside. There weren’t any knives for food prep. It would have been nice to have extra blankets. The door to the bedroom was nearly unable to be closed due to damage to the latching device.

Stayed 3 nights in Mar 2022

10/10 Excellent

Keith

Feb 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Phillip was wonderful but the parking was a terrible experience it cost 300.00. Plus the booted my car because of an error on there part which cost another 50.00. Would love to come back but will have to definitely have to check on alternate parking will not go thru that again

Stayed 2 nights in Feb 2023

8/10 Good

Kimloan

Mar 17, 2024

Liked: Staff & service, room comfort

Cute getaway in the French Quarter

Information on hotels.com could've been presented better. There's parking, but you have to pay during certain hours and it's first come first serve. There's luggage service at 3rd party luggage hold centers--not on the property. Checkin on hotels.com is at 3pm, host says it's 4pm in a separate message. Hotels.com says $70 is collected at checkin, hosts says it's already taken care of. The place was very cute. There was something wrong with the electricity in one of the rooms, so the kids ended up just sleeping on the pullout couch (which had a lot of crumbs) b/c the lights kept twitching. Overall, it was a nice stay--just some minor hiccups. Location was great. Felt pretty safe. Host responded quickly to any issues.

Stayed 1 night in Mar 2024

2/10 Terrible

jennifer

Dec 18, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Given a different location than booked, gave wrong address, no heat, furniture covered in stains, freezing temperatures, threatening calls all night by property and couldn’t sleep. Scared due to threats of property owner saying they were showing up in middle of night, continual harassment by property, threats, worst stay of my life. Expedia told me to call police due to property harassment and threats.

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Jun 26, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Pictures incredibly misleading. Pictures show clean modern renovated historic space near French quarter. Instead we found dark, dingy, and outdated. Even my kids, who are excited about just about anything, were left wondering if we really had to stay in the hotel. We chose instead to find another hotel nearby to sleep in for the night. We chose to waste the money and feel better about where we slept, than stay at this residence. We found dirty floors, dirty walls, stained sheets, ripped furniture, and struggling A/C. All this for a “three star” hotel?

Stayed 1 night in Jun 2021

2/10 Terrible

Michael

May 9, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First, the code for the front gate that we were given was wrong and we got locked out twice. Second there was no cushions on the couches in the courtyard and the fountain was broken. Third the fridge in our room was broke and there was mold on the ceiling in the bathroom. When we asked the staff for help he was very rude to us and shut the door in our face. So not stay here!

Stayed 2 nights in May 2022

6/10 Okay

Frances E

Apr 25, 2023

Not what I had hoped for

I hate having to write negative things but I did not feel safe in my room. The deadbolt did not catch on the door frame which had been routed or rotted out. There was no point in calling for an "emergency" fix because what is needed is a replacement door frame and deadbolt and that wouldn't happen on a weekend. Other tenants did not respect the quiet hours, and the courtyard floor kept flooding even though there was no rain. Otherwise the suite was pleasant, and certainly roomy enough.

Stayed 3 nights in Apr 2023

4/10 Poor

Abigail

Jan 25, 2021

Disliked: Staff & service, amenities, property conditions & facilities

Property did not disclose that there is no elevator in this building. We had the apartment on the top floor, and I have severe asthma. The shower head was barely threaded and had little water pressure because it was all shooting out of the side. Basically no water pressure in the kitchen sink either. Messaged property and never heard back, so we cancelled our remaining nights and left. Do NOT recommend.

Stayed 3 nights in Jan 2021

2/10 Terrible

Sonia

Mar 9, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, broken sofa beds and terrible mattresses

Both sofa beds were broken. The mattresses were terrible, in a really bad condition. We had to sleep on the floor!!! When we noticed it, it was late and no one was available to help us. There was trash on the kitchen from previous customers and the entire apartment was very dirty. The only good thing was the location and the balcony. Other than that I would not recommend to stay at this hotel. When we claimed about the beds they refused to give us a refund for the inconvenience. See the pictures attached and do not reserve here if you want to have a decent bed.

Stayed 2 nights in Mar 2021

2/10 Terrible

amir s

Mar 12, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Where do I start? First of all they dont have any parking, and when we called them asking where we could park, they asked us to find a public parking (the closest parking is 5 miles away and we had to uber back to the facility) There was no front desk or reception in the facility and you have to get with a code and find everything by yourself! There is no elevator in the facility and We had to carry our luggages up using the very steep stairs. Inside the apartment was very old , smelly and dirty! I found a pair of fake lashes on the bed sheet . The toilet paper holder just came off as soon as I touched it. We could not stand that place and called Expedia and explained the situation, they called saint philip management and management told them they are not able to refund. Long story short; it was not a place to remain so we left and had to eat $680 which saint philip or Expedia never refunded us. Stay away of this place and go somewhere else and save yourself tome and Money !!

2/10 Terrible

Verified traveler

Apr 1, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was unstaffed. I can not even call it a hotel, it was more of an unattended worn down apartment building. Definitely by no means a modernized or boutique hotel. Even the driver that was arranged to pick us up stated while dropping us off “doesn’t look like the pictures does it.” The room was dirtier than any I’ve stayed in. We have 3 kids 8,10,13 who were laughing as they found more and more garbage around the room. Outlets were missing covers with wires exposed. Unpainted walls with very large cracks and tape all over the wall (blue painters tape and scotch tape). Used soap boxes on top of the mirror. The couch was unusable. It was completely broken and you could not sit on it...not that you wanted to as the cushions were ripped up and it had cigarette holes all over it....overall it was disgusting and we ended up just leaving on the first of a 3 night stay and switched to the Omni Royal....which was amazing. If you want a college like, hostel like apartment...then this is for you. If you want to sleep and shower in a clean environment look elsewhere.

Stayed 3 nights in Mar 2021

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