The Ritz-Carlton, New Orleans

5.0 star property
Luxury spa hotel, walk to Canal Street

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May 2024

The Ritz-Carlton, New Orleans

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Daily cooked-to-order breakfast for a fee

Overview of The Ritz-Carlton, New Orleans

9.2

Wonderful

Popular amenities

  • Breakfast available
  • Pet friendly
  • Pool
  • Parking available
  • Free WiFi
  • Spa

Check out the area

921 Canal St, New Orleans, LA, 70112
  • Popular LocationCanal Street1 min walk
  • Popular LocationPoydras Street Stop10 min walk
  • Popular LocationCanal Street Stop12 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

Junior Suite, 1 Bedroom, Balcony

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Pillowtop bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

cleanliness

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New Orleans

The Ritz-Carlton, New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district. Saenger Theatre and National World War II Museum are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Traveling with kids? Don't miss Audubon Aquarium and Audubon Zoo. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Caesars Superdome - 14 min walk
  • Port of New Orleans - 3 min drive

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Bourbon Street Drinkery - 4 min walk
  • IHOP - 1 min walk
  • Fiery Crab Seafood Res - 3 min walk
  • Gallier's Restaurant & Oyster Bar - 3 min walk
  • Bourbon House - 3 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury historic hotel near Bourbon Street
Located close to Canal Street and Caesars New Orleans Casino, The Ritz-Carlton, New Orleans provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to a facial, a manicure/pedicure, or a Thai massage at The Ritz-Carlton Spa, the onsite spa. The onsite restaurant, M Bistro, features brunch. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and tour/ticket assistance
  • A gift shop, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the location
Room features
All 527 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, video-game consoles, and coffee/tea makers

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:00 AM for a fee: USD 8–30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Davenport Lounge
  • M Bistro

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 65-inch Smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–5:00 PM.

Is The Ritz-Carlton, New Orleans pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, New Orleans?

Valet parking is available for USD 48 per night.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

What time is check-out at The Ritz-Carlton, New Orleans?

Check-out is at noon.

Where is The Ritz-Carlton, New Orleans located?

This family-friendly New Orleans hotel is located in the historical district, steps from Immaculate Conception Church, Canal Street, and Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 15 minutes. Canal at Dauphine Stop and Canal at Baronne Stop are within a 2-minute walk.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1003 reviews" "
Rating 8 - Good. 145 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joan C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was slow changing our room since the TV did nt work and my husband missed his basketball tournament games he wanted to see . After they we re over they upgraded us to a suite we’re the TV worked …… to late
Stayed 7 nights in Mar 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to visit the French Quarter from and then retreat to some luxury and quiet !
Stayed 4 nights in Mar 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location.
Stayed 2 nights in Mar 2024

10/10 Excellent

susan, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful experience all around. Great food in the Bistro and drinks in Lounge with Jazz band were top notch! Rooms were immaculate and bell staff took such good care of us! BRAVO Ritz!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean, safe and friendly staff. Will stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff was very kind and helpful. Great location. Easy to walk to the French Quarter!
Stayed 2 nights in Mar 2024

10/10 Excellent

Denia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He was very loud, but that’s normal in New Orleans. We really have a lot of fun at the hotel is beautiful my kids they love the hotel.
Stayed 1 night in Dec 2023

8/10 Good

Vicki

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
love the Davenport Lounge and the restaurant, without this, the stay would have been not good. The area is shady & noisy. But also, the property itself can use a facelift. It just seems like a Mariott, not a Ritz property. Very 3 star.
Stayed 4 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Ritz. Great rooms and lounge area. Just on the edge of the French Quarter so you can get away from that scene if you want.
Stayed 1 night in Feb 2024