The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel connected to a rail/subway station in Lower Garden District with 3 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Pontchartrain Hotel

Photo gallery for The Pontchartrain Hotel

Property entrance
View from property
Room, 1 King Bed (Clio) | In-room safe, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Overview of The Pontchartrain Hotel

9.2

Wonderful

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in New Orleans.

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking available
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

2031 St. Charles Avenue, New Orleans, LA, 70130
  • Popular LocationSt Charles at 1st St Stop5 min walk
  • Popular LocationMagazine Street7 min walk
  • Popular LocationSt. Charles at Lousiana Stop19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

Room, 1 King Bed (Clio)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
In-room safe
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Euterpe)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Erato)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

Family Suite (Thalia)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
Private bathroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed (Calliope)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Polyhymnia)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

City Room, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Bathrobes
In-room safe
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

New Orleans

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

What's nearby

  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Port of New Orleans - 3 min drive
  • Caesars Superdome - 3 min drive
  • Caesars New Orleans Casino - 4 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Hot Tin - 1 min walk
  • Igor's Bar And Grill - 1 min walk
  • Houston's Restaurant - 4 min walk
  • Burger King - 6 min walk
  • Juan's Flying Burrito - 9 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near National World War II Museum
Located close to Magazine Street and Smoothie King Center, The Pontchartrain Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and brunch. Free in-room WiFi is available to all guests, along with 2 bars and a business center.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • 2 meeting rooms, concierge services, and luggage storage
  • Free newspapers, smoke-free premises, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–1:00 PM for a fee: USD 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 per person
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, The Pontchartrain Hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 44.00 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

The Pontchartrain Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond to make sure we were well taken care of for our 8 night stay. Highly recommend!
Stayed 8 nights in Mar 2024

10/10 Excellent

Keli, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was amazing and it was so nice to have gotten an upgrade to a suite! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Toriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Love the music lineup
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Restaurant was fantastic
Stayed 2 nights in Feb 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Wendy, Missoula

Liked: Cleanliness, staff & service
Location is good, older. Streets are very tight. Hotel is clean but definitely boutique. Desk staff is friendly. Valet work very hard and are pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, historic, beautiful, wonderful hotel. Definitely a destination even if you are not staying there - the restaurant and rooftop bar and live Jazz music were incredible. It was a very nice quiet place to stay, since it is in the Garden district rather than downtown. The trolley stops right outside the hotel. Need to uber to downtown New Orleans, though, unless you are up for a long (beautiful) walk. On the plus side, Uber drivers in Nola are like 2nd tour guides - very friendly and informative.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024