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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for The Mercantile Hotel New Orleans

View from property
Aerial view
Aerial view
Lobby lounge
Executive Suite, 1 King Bed | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Laundry
  • Parking available
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

City view

Suite, 1 King Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, 1 Queen Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 13 min walk - 0.7 miles
  • Port of New Orleans - 16 min walk - 0.9 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on site, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), 1 meeting room, and coffee/tea in the lobby
  • Luggage storage, an elevator, and concierge services
  • Newspapers in the lobby, smoke-free premises, and a vending machine
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Mercantile Hotel New Orleans?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this eco-certified hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

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The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1135 reviews
Rating 8 - Good. 230 out of 1135 reviews
Rating 6 - Okay. 117 out of 1135 reviews
Rating 4 - Poor. 46 out of 1135 reviews
Rating 2 - Terrible. 52 out of 1135 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lakiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for crusie and short visit to New Orleans great breakfast and super friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Asheley

Liked: Cleanliness
The hotel was very nice and the staff was great. I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Staff are all very nice and helpful. 3rd time staying here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The Mercantile was an unexpected gem! The location, the vibe and staff made our stay so amazingly enjoyable! Highly recommend and will be staying here again!
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with reasonable prices!
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a great, roomy layout. I also loved the vibe. Staff was super friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
It was in a good area around alot of things.
Stayed 1 night in May 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities
Clean close to everything within walking distance
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Second time stay in less than a month it was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Shazina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable, clean and convenient. I would definitely recommend staying there.
Stayed 1 night in Apr 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Great stay.
Stayed 1 night in Feb 2025

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is great for those who prefer interesting and unique over perfection and uniform. The complimentary breakfast was good, the staff friendly, and the property quiet and conveniently located.
Stayed 4 nights in Apr 2025

8/10 Good

Keneni

Liked: Cleanliness, staff & service, property conditions & facilities
The location is so good
Stayed 2 nights in Feb 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convient
Stayed 3 nights in Apr 2025

10/10 Excellent

Keyur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very nice, hotel has a nice vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice quiet stay. Front desk staff was kind and friendly, gave great recommendations for food.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Great place that felt unique but up to date. It was close enough to walk to everything but far enough away to be quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Love the record player in room… staff was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal on a hotel that is located in the heart of the warehouse district.
Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved our experience at the Mercantile. The staff is very nice and helpful and the rooms are great. I would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.And staff was very polite
Stayed 1 night in May 2025

10/10 Excellent

Jason

Awesome
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be going back for another stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff,
Stayed 1 night in Apr 2025