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The Mercantile Hotel New Orleans

3.0 star property
Travelers start their day with a delicious breakfast, explore local art, and unwind with evening cocktails served by the welcoming staff at this historic hotel.

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property) - The Mercantile Hotel New Orleans (New Orleans)
Exterior - The Mercantile Hotel New Orleans (New Orleans)
Executive Suite, 1 King Bed | City view - The Mercantile Hotel New Orleans (New Orleans)
Lobby lounge - The Mercantile Hotel New Orleans (New Orleans)
1 bedroom, premium bedding, in-room safe, individually decorated - The Mercantile Hotel New Orleans (New Orleans)
The Mercantile Hotel New Orleans blends history with modern comfort near Caesars Casino. Enjoy continental breakfast, an art gallery, arcade, free WiFi, and evening cocktails at the bar. Attentive staff ensures a memorable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(105 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(94 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Located in New Orleans Central Business District, a neighborhood in New Orleans, The Mercantile Hotel New Orleans is in the entertainment district. Canal Street and Bourbon Street are notable landmarks, and if an activity is on the agenda, check out Port of New Orleans. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome. Visit our New Orleans travel guide
Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • NewOrleans_ErnestNMorialConventionCenter_6034967_05
    Ernest N. Morial Convention Center
    3 min walk - 0.2 miles
  • NewOrleans_HarrahsNewOrleansCasino_6224022_01
    Caesars New Orleans Casino
    7 min walk - 0.4 miles
  • National World War II Museum which includes signage
    National World War II Museum
    8 min walk - 0.5 miles
  • Canal Street which includes railway items, street scenes and a city
    Canal Street
    8 min walk - 0.5 miles
  • Julia Street Cruise Terminal
    6 min walk - 0.4 miles

Getting around

  • St Charles at Girod Stop
    7 min walk
  • New Orleans Union Passenger Terminal
    17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Ruth's Chris Steak House
    5 min walk
  • Fulton Alley
    4 min walk
  • Ernst Cafe
    3 min walk
  • Hilton Complimentary Happy Hour
    1 min walk
  • Mulate's Cajun Restaurant
    2 min walk

About this property

The Mercantile Hotel New Orleans

Hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on site, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), a 24-hour front desk, and a front-desk safe
  • Coffee/tea in the lobby, luggage storage, and smoke-free premises
  • 1 meeting room, newspapers in the lobby, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

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Reviews

The Mercantile Hotel New Orleans Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 968 out of 1567 reviews
Rating 8 - Good. 331 out of 1567 reviews
Rating 6 - Okay. 157 out of 1567 reviews
Rating 4 - Poor. 51 out of 1567 reviews
Rating 2 - Terrible. 60 out of 1567 reviews

Reviews

Verified

10/10 Excellent

Sarah

Great location friendly staff the room is so nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, safe environment, good breakfast, and nice staff. Overall great experience. I would definitely recommend and will be visiting again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

TAMARRA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The location, room and staff were all great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Crystalyn

Liked: Cleanliness, property conditions & facilities
Quiet, clean rooms with friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and will do their best to help their guests. My room was spacious and clean too. I would recommend this hotel to everybody.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
great location, clean room, friendly staff! loved the coffee machine also!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tennika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, every part of it. Beautiful architecture, central location. The suite was classy and extremely spacious for the price I paid, even during Mardi Gras! Staff was wonderful and accommodating and always willing to have a friendly chat. The breakfast was top-notch, thanks to chef Barry! Whenever I visit New Orleans, this is where I plan to stay every time.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size and very clean. Many things in walking distance. The gentleman who made breakfast was super sweet to chat with!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Clean room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

henry

Nice room and a very cute facilities. Overall period the front desk was very friendly and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, above average breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious, clean and welcoming. Staff is friendly and helpful. Location is perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dr Jameson

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Manager is a true gem as was Chelsea the primary bartender. Barry, the chef was magnificent too. Staying an extra week
Stayed 12 nights in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Fri 1/23 - Sun 1/25. Comfortable stay in our roomy suite. Free breakfast with delicious coffee was nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious and very good location. Alot of good restaurants in walking distance
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay The Mercantile. Pluses were the cute boutique hotel feel, quieter location, clean, well maintained rooms and simple, but fresh breakfast. The cons were harder mattresses than we are used to, lack of housekeeping and a/c that was OLD and didn't cool well. For the price, I think it was a great find.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Micheal

Liked: Cleanliness, amenities, property conditions & facilities
Early check in, clean room, quiet stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alecia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we loved the bartender Chelsea!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom wasn’t as clean as it should be. Trash was on the floor and toilet paper holder kept coming off the wall. Staff was amazing and so kind. Really cute hotel. Breakfast was good, need two coffee machines because line is long waiting.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean, quiet and comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Makea

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful lobby the staff was friendly & always a win with complementary breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities
This is a beautiful old hotel. We were very comfortable, the room was charming, the staff were friendly and helpful. The valet parking made our stay in New Orleans very convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff was great and the rooms were very clean and spacious. We will definitely visit again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Very lovely room. But the rest of the property was marginal. Some staff members were exceptionally kind. Others not. Breakfast was very disappointing (eggs and bacon were cold half an hour in and the breakfast room was dirty and very cold!). Not many offerings. I wouldn’t again.
Stayed 1 night in Mar 2026