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The Mercantile Hotel New Orleans

3.0 star property
Travelers start their day with a delicious breakfast, explore local art, and unwind with evening cocktails served by the welcoming staff at this historic hotel.

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property) - The Mercantile Hotel New Orleans (New Orleans)
Exterior - The Mercantile Hotel New Orleans (New Orleans)
Lobby lounge - The Mercantile Hotel New Orleans (New Orleans)
1 bedroom, premium bedding, in-room safe, individually decorated - The Mercantile Hotel New Orleans (New Orleans)
Executive Suite, 1 King Bed | City view - The Mercantile Hotel New Orleans (New Orleans)
The Mercantile Hotel New Orleans blends history with modern comfort near Caesars Casino. Enjoy continental breakfast, an art gallery, arcade, free WiFi, and evening cocktails at the bar. Attentive staff ensures a memorable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(105 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in New Orleans Central Business District, a neighborhood in New Orleans, The Mercantile Hotel New Orleans is in the entertainment district. Canal Street and Bourbon Street are notable landmarks, and if an activity is on the agenda, check out Port of New Orleans. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Caesars Superdome. Visit our New Orleans travel guide
Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • NewOrleans_ErnestNMorialConventionCenter_6034967_05
    Ernest N. Morial Convention Center
    3 min walk - 0.2 miles
  • NewOrleans_HarrahsNewOrleansCasino_6224022_01
    Caesars New Orleans Casino
    7 min walk - 0.4 miles
  • Canal Street
    Canal Street
    8 min walk - 0.5 miles
  • National World War II Museum
    National World War II Museum
    10 min walk - 0.6 miles
  • Bourbon Street
    Bourbon Street
    13 min walk - 0.7 miles

Getting around

  • St Charles at Girod Stop
    7 min walk
  • New Orleans Union Passenger Terminal
    17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Ruth's Chris Steak House
    5 min walk
  • Ernst Cafe
    3 min walk
  • Mulate's Cajun Restaurant
    2 min walk
  • Fulton Alley
    4 min walk
  • Embassy Suites Social Hour / Manager’s Reception
    1 min walk

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Sonesta ES Suites New Orleans Convention Center
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 2,980 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 52 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

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Reviews

The Mercantile Hotel New Orleans Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1093 out of 1751 reviews
Rating 8 - Good. 369 out of 1751 reviews
Rating 6 - Okay. 168 out of 1751 reviews
Rating 4 - Poor. 58 out of 1751 reviews
Rating 2 - Terrible. 63 out of 1751 reviews

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, well located, great staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

JESSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome hotel in an awesome location with amazing staff
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Varija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was so nice and unique, it even had a record player! The staff were friendly and everything was clean and up to standards. The free breakfast was definitely a plus.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel location is great. Property is clean and well maintained. Staff isn’t the most engaging yet not a deal breaker.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff and Comfortable Environment Highly Recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Nice historical hotel with great staff!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness
Friendly staff, great location, big room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff highly recommend and clean rooms
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Kathy

Liked: Staff & service, amenities
The hotel is in a great location, with several restaurants and dining options nearby. The room was comfortable and clean, which made for a pleasant stay. However, the cleanliness of the lobby and the lobby restrooms could be improved. In addition, the breakfast selection and overall quality could be better. With some attention to these areas, the overall guest experience would be much improved.
Stayed 1 night in May 2026
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but was in a great location. Breakfast was good and staff were friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Zandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped and spacious. Breakfast provided was good. Staff was very nice. Short walk to convention center and Riverside.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. I appreciated having a desk and sitting area separate from the bedroom. I would have liked to be able to better control the temperature. I was cold even after turning off my AC.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sarah

Great location friendly staff the room is so nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay no issues checking in or out
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious with brick accents. (748) nice soaking tub and shower. Great views. Nice breakfast. Table shuffleboard was fun in the breakfast area. Very friendly and helpful staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The location, room and staff were all great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ERICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff is extremely friendly and helpful, the bartender, Chelsea is great and makes a very delicious margarita! The Mercantile Inn is in the middle of all of the action and nightlife. Stay here, you won’t regret it.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in New Orleans and picked a great hotel with great location. It was near everything we need and wanted to see. I would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, safe environment, good breakfast, and nice staff. Overall great experience. I would definitely recommend and will be visiting again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Crystalyn

Liked: Cleanliness, property conditions & facilities
Quiet, clean rooms with friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
great location, clean room, friendly staff! loved the coffee machine also!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

TAMARRA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect property if you are going on a cruise out of New Orleans. Walkable to the cruiseport. Large suite rooms. Great staff. Awesome location in the warehouse disrict close to casino and restaurant. Clean. Will stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised by how large and well equipped my room was.
Stayed 1 night in Apr 2026