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Empress Hotel

2.0 star property

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Photo gallery for Empress Hotel

Exterior detail - Empress Hotel (New Orleans)
Interior - Empress Hotel (New Orleans)
Interior - Empress Hotel (New Orleans)
Lobby - Empress Hotel (New Orleans)
Bathroom - Empress Hotel (New Orleans)
Close to Bourbon Street and Canal Street, Empress Hotel provides amenities like a garden. Stay connected with free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Room options

View all photos for Standard Double Room

Bathroom

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Mid-City District, a neighborhood in New Orleans, is home to Empress Hotel. Canal Street and French Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mississippi River and Jackson Square. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
1317 Ursulines Ave, New Orleans, LA, 70116

What's nearby

  • Bourbon Street
    Bourbon Street
    8 min walk - 0.5 miles
  • Royal Street
    Royal Street
    10 min walk - 0.6 miles
  • Happy Mardi Gras with Purple, Gold, and Green Mardi Gras beads and masks
    Mardi Gras
    13 min walk - 0.7 miles
  • NewOrleans_FrenchMarket_6139839-2
    French Market
    15 min walk - 0.8 miles
  • New Orleans Cathedral
    Jackson Square
    16 min walk - 0.9 miles

Getting around

  • North Rampart at Ursulines Stop
    4 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    22 min drive

Restaurants

  • Manchu Food Store
    8 min walk
  • Rampart Treehouse
    8 min walk
  • Lost Coyote
    8 min walk
  • I-tal Garden
    7 min walk
  • Le Cabaret
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Empress Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 20.00 per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Empress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Empress Hotel?

Check-out is at 11:00 AM.

Where is Empress Hotel located?

Located in Mid-City District, this hotel is within a 10-minute walk of Louis Armstrong Park, Bourbon Street, and Royal Street. Canal Street and Mississippi River are also within 1 mi (2 km). North Rampart at Ursulines Stop is only a 4-minute walk and North Rampart at Esplanade Stop is 7 minutes.

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Reviews

Empress Hotel Reviews

4.8

4.8

Cleanliness

3.6

Amenities

6.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 9 out of 18 reviews

Reviews

Verified

6/10 Okay

Candelaria M

Liked: Staff & service
The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
Room was clean and staff was wonderful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Jenelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Loyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most horrible hotel experience ever. Just… don’t.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness
Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Caroline

Disliked: Cleanliness, amenities
The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities
There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

University

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Tapendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition. I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave. I had to book another hotel last minute, which cost more, but it was a relief to get out of there. What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up. I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

cameron

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Tina

Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Adam

Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Reginald

Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Younha

Stayed 2 nights in Jan 2026