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Sheraton Metairie - New Orleans Hotel

3.5 star property
Hotel in Metairie with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lounge
Outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
4 Galleria Blvd, Metairie, LA, 70001

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Caesars Superdome - 8 min drive - 7.2 miles
  • Tulane University - 9 min drive - 6.3 miles
  • Bourbon Street - 10 min drive - 8.1 miles

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪IHOP - ‬17 min walk

About this property

Sheraton Metairie - New Orleans Hotel

Hotel near Caesars Superdome
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Sheraton Metairie - New Orleans Hotel. The on-site Cajun/Creole cuisine family restaurant, Zuby's Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), express check-out, and an elevator
  • A 24-hour front desk, smoke-free premises, and ATM/banking services
  • 6 meeting rooms, a front-desk safe, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 27-inch LCD TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5,851 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Does Sheraton Metairie - New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Metairie - New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Metairie - New Orleans Hotel?

Check-out is at noon.

Where is Sheraton Metairie - New Orleans Hotel located?

Located in Old Metairie, this hotel is steps from Metairie Business District, and within 3 mi (5 km) of Lakeside Shopping Center and Clearview Mall. Lake Pontchartrain and Ochsner Medical Center are also within 3 mi (5 km).

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Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025

10/10

Location to shopping
Stayed 1 night in Mar 2025

8/10

it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025

8/10

Pros: Clean, comfortable bed, nice step in shower and convenient parking. Cons: No refrigerator or microwave in room and our toilet stopped up.
Stayed 1 night in Feb 2025

10/10

My family enjoyed the hotel stay. The Staff customer service was excellent. The hotels had areas inside and the parking lot that were undergoing remodel, when the remodeling is completing, it will have a higher impact score for excellent for hotel.
Stayed 1 night in Feb 2025

10/10

Friendly staff, clean room, comfortable bed!
Stayed 1 night in Oct 2024

10/10

I love how there was access to rideshare all hours of the day and night and I like how they maids came every morning to clean. The shower was nice and the beds were comfortable and relaxing. The only negative was there wasn't enough lightings in the room and bathroom. The lights are too dim.
Stayed 4 nights in Feb 2025

2/10

Rebecca at the front desk was very friendly. From there to the bartender and the staff at breakfast was incredibly kind. I really enjoyed it.
Stayed 1 night in Dec 2024

10/10

Lady in front desk tunred our night around she let us check in early 8am we needed it & appreciated so much! Will stay at sherton hotels again
Stayed 1 night in Oct 2024

10/10

Enjoyed our stay
Stayed 3 nights in Nov 2023

10/10

Amazing! Was there for the Saints game.
Stayed 1 night in Oct 2024

10/10

Loved my stay
Stayed 1 night in Oct 2023

10/10

Hotel was elegant, clean and the hospitality was great.
Stayed 1 night in Oct 2023

10/10

Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024

8/10

Room was good inspite of construction and noisy at times. Enjoyed refrigerator would like to have had a microwave.
Stayed 3 nights in Oct 2024

8/10

Nice
Stayed 1 night in Aug 2024

4/10

Stayed here for one night. The room wasn’t clean upon checking in. Once we got into the room there was blood on the bed sheets and it took a while to get the bed changed.
Stayed 1 night in Oct 2024

10/10

Front desk staff and house keeping was great
Stayed 2 nights in May 2023

10/10

Great property
Stayed 1 night in Oct 2023

10/10

Excellent suite, staff at front desk and restaurant extremely helpful and friendly
Stayed 1 night in Oct 2022

10/10

It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10

Friendly front desk service, ample guest park, dining in-house. Overall, clean and well kept property.
Stayed 3 nights in Oct 2023

8/10

I love the location. Location is nice, clean and very quiet in this area. Always 1st choice!
Stayed 1 night in Oct 2023

10/10

The property was really nice, clean, felt safe, and had a free parking garage with plenty of spots. The staff were friendly, polite, and professional. We could not ask for a more pleasant stay.
Stayed 4 nights in Nov 2023

8/10

Loved the stay. Wish we had a mini fridge or microwave in the room
Stayed 2 nights in Sep 2023