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Roami at St. Helene

2.0 star property

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Photo gallery for Roami at St. Helene

City view - Roami at St. Helene (New Orleans)
Lobby sitting area - Roami at St. Helene (New Orleans)
Interior - Roami at St. Helene (New Orleans)
Standard Studio | Free WiFi, bed sheets - Roami at St. Helene (New Orleans)
Front of property - Roami at St. Helene (New Orleans)
A short walk from Jackson Square and Bourbon Street, Roami at St. Helene has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Studio

Basic Studio | Free WiFi, bed sheets

Basic Studio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

Free WiFi, bed sheets

City Studio

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Adjacent Two Bed Two Bath Apartment

Adjacent Two Bed Two Bath Apartment | Outdoor pool

Adjacent Two Bed Two Bath Apartment

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Adjacent Two Bed Two Bath Apartment, Balcony

Free WiFi, bed sheets

Adjacent Two Bed Two Bath Apartment, Balcony

  • City view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

French Quarter, a neighborhood in New Orleans, is home to Roami at St. Helene. Bourbon Street and Frenchmen Street are notable landmarks, and travelers looking to shop may want to visit Canal Street and French Market. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
508 Chartres St, New Orleans, LA, 70130

What's nearby

  • Royal Street
    Royal Street
    2 min walk - 0.1 miles
  • Bourbon Street
    Bourbon Street
    3 min walk - 0.2 miles
  • New Orleans Cathedral
    Jackson Square
    3 min walk - 0.2 miles
  • Happy Mardi Gras with Purple, Gold, and Green Mardi Gras beads and masks
    Mardi Gras
    3 min walk - 0.2 miles
  • NewOrleans_FrenchMarket_6139839-2
    French Market
    5 min walk - 0.3 miles

Getting around

  • Bienville Station
    6 min walk
  • New Orleans Union Passenger Terminal
    13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    30 min drive

Restaurants

  • Crescent City Brewhouse
    3 min walk
  • Napoleon House
    1 min walk
  • Cafe Beignet
    3 min walk
  • Brennan's
    2 min walk
  • Cafe Beignet, Royal Street
    3 min walk

About this property

Roami at St. Helene

Hotel near Bourbon Street
A short walk from Jackson Square and Canal Street, Roami at St. Helene has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Roami at St. Helene feature comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch Smart TVs with digital channels
  • Mini fridges, coffee/tea makers, and heating

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Lobby sitting area
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Property Registration Number 25-XSTR-20402

We should mention

This property does not have elevators

Property is also known as

Roami at St. Helene Apartment
Roami at St. Helene New Orleans
Roami at St. Helene Apartment New Orleans

Frequently asked questions

Does Roami at St. Helene have a pool?

Yes, this property has an outdoor pool.

Is Roami at St. Helene pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Roami at St. Helene?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Roami at St. Helene?

Check-out is at 11:00 AM.

Where is Roami at St. Helene located?

Located in French Quarter, this hotel is within a 5-minute walk of New Orleans Pharmacy Museum, Bourbon Street, and Mississippi River. Canal Street and Jackson Square are also within 10 minutes. Bienville Station is 6 minutes by foot and Canal at Chartres Stop is 6 minutes.

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Reviews

Roami at St. Helene Reviews

7.0

Good

7.6

Cleanliness

6.6

Amenities

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 80 reviews
Rating 8 - Good. 13 out of 80 reviews
Rating 6 - Okay. 18 out of 80 reviews
Rating 4 - Poor. 11 out of 80 reviews
Rating 2 - Terrible. 10 out of 80 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice, clean and super secure location was perfect nearby parking. The only downside was there was no microwave or ice machine available, but I would still definitely recommend and would book again in the future.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

German

Disliked: Cleanliness, amenities, property conditions & facilities
Could not open building door upon arrival, we were given the wrong codes. The room was dirty; there was a corner that had a lump of accumulated dirt, there were cobwebs. There was no staff, No one was ever around; only one towel for a 5 day stay. There was one packet of microwave able popcorn but no microwave. There were two packets of coffee but no filter. On our third night , we made an initial call at 5:30 pm because the heat was not working, called again at 8:30. A handyman came at 10:30, with a fan! He was told something was wrong with the air conditioner. A sweet person who said he just began his shift and didn’t know anything about the heating system. Fortunately we were able to get it to work after figuring out the instructions and tricks. You can’t make this up! We paid extra for a balcony and the table was filthy and one of the two flimsy chairs was torn. The bed took most of the space up and you had to squeeze through to get to the sides. And our 4th day, there was “poop” on the balcony..:have no idea where it came from. The customer service reps were polite (in the Philippines) but had a fixed script and never deviated. What a horrible place!
Dirty walls
Cow webs in the ceiling
Something like dog poop
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Leslie

They over communicate to get you to agree to their fee’s or by a damage waiver, then it’s hard to get help when you need it. They sent clear check in, instructions, however the entry codes didn’t work for anyone, not just my room. It took a little bit, but we finally got inside to a nasty room, with half a roll of toilet paper.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Parish

Well the fact you have to call the main office that’s in another state to fix the smallest issue,, and hopefully it get taken care of soon enough,,And there is a smell in the lobby,,not very like able.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
I truly enjoyed my stay. Definitely would come back
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
I will be staying here again if the prices are agreeable!! Walls are paper thin though.. yes, people will hear you have sex.. they will hear you cough… laugh…
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location in the French Quarter, easy walking distance to everything.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mark Yroll Ang

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Roami. It was worth the trip to New Orleans.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Brandie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The location was amazing. But the hotel smelt horrible. You can hear the neighbors through the wall.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Michel

Liked: Property conditions & facilities, communication
bed was ok no grocery stores nearby
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Whit

Liked: Cleanliness, room comfort, communication
Neighbor was very loud and easy to hear and certain electrical devices were faulty. (Lamps etc)
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

GEORGE

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Wasn’t what we expected from the photos Very small so would not consider this an apartment as advertised Did not receive entry code until we arrived and had to call, so we stood outside for 15 minutes or more trying to get someone on the phone to get a code to enter the property. Floors were dirty definitely haven’t been vacuumed or swept
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Sally

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. But it was noisy. You can hear everything from the room next door even conversations. Boogers on the wall. Not very clean at all. Construction noise at 7am
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Tamara

Liked: Communication
Positives - great location. Easy to walk to everything Negative - bathroom has mold all over. Use bleach or something to properly clean.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Catherine

Liked: Room comfort
Disliked: Communication

Plain

Light did not work in the bathroom and sink plug was broken. We arrived after 10pm so couldn't advise management until the next day. They didn't reply. On the plus side it is near enough to Bourbon street but far enough not to be noisy.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Angel

Liked: Communication
Disliked: Property conditions & facilities
Although the establishment was able to make some much needed fixing, it didn’t start off that way. We had flies, fruit flies, and food in our suite. It was very uncomfortable. When we said we’d leave and go elsewhere is when the staff came in and did what was needed. We received new bedding, but we had to clean up the dead flies ourselves. The floors weren’t swept or mopped. I’m willing to give the establishment another chance in hopes that what we experienced was just a one time thing, but customer service was great at assisting us for the most part.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Leslie

Disliked: Cleanliness
they changed our room to another prooerty. We had a longer walk, no pool (one of the reasons we rented.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jaime

Disliked: Property conditions & facilities
The property is in a good location and the photos were accurate but I was expecting a hotel stay not an airbnb style property. We had some issues with our room that were never resolved because there is no on-site staff. The ice machine was not working, our shower was leaking, light bulbs were out, the TV didn't work, and there were maintenance items, like a jug of oil on the doorframe, left in the room. I did report everything with pictures to the number provided. I was asked to give them 24hrs to correct it. Nobody ever came by. The front door of our room did not have any sort of security lock or deadbolt. A good amount of light from the hall could be seen through the door. The patio doors opened directly to the pool area which was cool until we realized they didn't securely lock and there was a man smoking right outside of them. Thankfully we didn't have any issues but it was nonetheless unnerving. There are paid parking options across the street and on the side of the building however, they are expensive.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Adia

Disliked: Amenities, property conditions & facilities
The stay was just ok. The plus was the location. The building had an off putting smell the walls are paper thin so you hear every conversation. The room didn’t give you the clean hotel feel and wasn’t inviting . There was a net infestation. The steps were also pretty brutal after walking all day .
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Julian

The parking is so expensive
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Loved the pool and the HUGE rooms!! Pool area and front awning need some TLC, curtains in the room would have been nice, but the location and large rooms were amazing!!!
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Greg

Disliked: Communication
Hospitality was lacking, I guess it's a new thing. No front desk only numbers and codes. Got there after 2 but could not enter the room till 4 . The room and location were good enough. The staff we did see were kind and helpful.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Jeffery

Disliked: Property conditions & facilities
mold in bathroom. missing shower door
Stayed 2 nights in May 2025
Verified

6/10 Okay

Kei

Disliked: Communication
街中にあり便利でした。 スタッフとのコミュニケーションはメールだけ？でしたので何かあった時の対応が不安でした。
Stayed 4 nights in May 2025
Verified

8/10 Good

Fleming

Liked: Cleanliness, room comfort

Front door and room entrance

Often there is no data working for cell phones in New Orleans, especially at front door of this property. I could not get the email or use app. I was 90 minutes at front door trying to get into lobby and later room. Customer service person that finally answered in Philippines was helpful, but took more than 5 different codes from her before I was able to get into the room.
Stayed 2 nights in May 2025