Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 23, 2024 on Expedia
Staff was very friendly and room was clean and comfortable.
by A verified traveler
Posted Mar 18, 2024 on Expedia
by A verified traveler from Irvine
Posted Mar 17, 2024 on Expedia
Convenient to walk to the Convention Center just opposite the street
by A verified traveler
Posted Mar 13, 2024 on Expedia
Location
by A verified traveler
Posted Mar 6, 2024 on Expedia
Nice stay, great location, and good breakfast
by A verified traveler
Posted Mar 5, 2024 on Expedia
Our experience at the Hyatt Hotel in the New Orleans Warehouse District left much to be desired. Unfortunately, the room we were assigned had issues with the air conditioning, merely circulating air without providing any cooling relief. Additionally, the main light in the room was non-functional, adding to our overall dissatisfaction.
To our dismay, we later discovered that friends who had stayed in the same room the day before for a wedding encountered identical problems and were subsequently relocated to another room. Having just completed a seven-hour drive, we unpacked and settled in before uncovering these issues approximately two hours later.
Our check-in was on a Saturday, and we checked out at midnight on Sunday. When we brought these concerns to the attention of the front desk staff, we were informed that, despite the inconveniences and unresolved issues, we would still be charged for Monday. Disappointingly, no compensation or refund was offered for the inconvenience and discomfort we experienced during our stay.
Furthermore, an additional frustration was the $39 per night parking fee, despite the fact that we never utilized our vehicle during our stay. This unexpected charge added to our overall dissatisfaction with the experience at the Hyatt Hotel in the Warehouse District.
by A verified traveler
Posted Feb 29, 2024 on Expedia
by A verified traveler
Posted Feb 23, 2024 on Expedia
by A verified traveler
Posted Feb 17, 2024 on Expedia
by A verified traveler
Posted Feb 16, 2024 on Expedia
I already shared my review. Not sure I am getting another survey!!