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Homewood Suites by Hilton New Orleans Westbank

3.0 star property
Travelers stay active in the on-site gym or shoot hoops on the basketball court, whether visiting for business or leisure, with a hearty breakfast to start each day

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Photo gallery for Homewood Suites by Hilton New Orleans Westbank

Interior entrance - Homewood Suites by Hilton New Orleans Westbank (Gretna)
Pool - Homewood Suites by Hilton New Orleans Westbank (Gretna)
Exterior - Homewood Suites by Hilton New Orleans Westbank (Gretna)
Exterior - Homewood Suites by Hilton New Orleans Westbank (Gretna)
Lobby - Homewood Suites by Hilton New Orleans Westbank (Gretna)
Located near the National World War II Museum and Café du Monde, Homewood Suites by Hilton West Bank Gretna offers to-go breakfast, a gym, and a basketball court. Guests enjoy the helpful staff, in-room WiFi, and convenient dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Ceiling fan
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Suite - Mobilty/Hearing Accessible - Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 6

Mobility Hearing Accessible 2 Queen Suite with Roll in Shower

  • Sleeps 6

1 King Mobilty/Hearing Access Tub Studio Nosmk

  • Sleeps 4

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About the neighborhood

Located in Terrytown, a neighborhood in Gretna, Homewood Suites by Hilton New Orleans Westbank is in a shopping district and near the airport. Notable landmarks in the area include Jackson Square and Café du Monde, and travelers wishing to experience a bit of culture can try National World War II Museum. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.
Visit our Gretna travel guideOpens in a new window
Map
3 Westbank Expressway, Gretna, LA, 70053

What's nearby

  • Oakwood Center - 5 min walk - 0.3 miles
  • McArthur Shopping Center - 3 min drive - 2.0 miles
  • Mini Military Museum - 3 min drive - 1.8 miles
  • Caesars Superdome - 5 min drive - 4.3 miles
  • Jackson Square - 8 min drive - 4.3 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Hen House - ‬16 min walk
  • ‪The Ground Pat'i - ‬8 min walk
  • ‪Toast - ‬14 min walk
  • ‪Taqueria 2 Brothers - ‬14 min walk
  • ‪Golden Wings - ‬12 min walk

About this property

Homewood Suites by Hilton New Orleans Westbank

Hotel near Ernest N. Morial Convention Center
Located close to National World War II Museum and Café du Monde, Homewood Suites by Hilton New Orleans Westbank provides a free breakfast buffet, a free grocery shopping service, and dry cleaning/laundry services. Enjoy the gym, as well as activities like basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Free self parking
  • An area shuttle, a 24-hour front desk, and 1 meeting room
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 74 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 74 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Frequently asked questions

Is Homewood Suites by Hilton New Orleans Westbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 74 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton New Orleans Westbank?

Check-in begins at 3:00 PM.

What time is check-out at Homewood Suites by Hilton New Orleans Westbank?

Check-out is at noon.

Where is Homewood Suites by Hilton New Orleans Westbank located?

Located in Terrytown, this hotel is within 6 mi (10 km) of Ernest N. Morial Convention Center, National World War II Museum, and Caesars Superdome. Smoothie King Center and Jackson Square are also within 6 mi (10 km).

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Reviews

Homewood Suites by Hilton New Orleans Westbank Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 404 out of 630 reviews
Rating 8 - Good. 135 out of 630 reviews
Rating 6 - Okay. 44 out of 630 reviews
Rating 4 - Poor. 16 out of 630 reviews
Rating 2 - Terrible. 31 out of 630 reviews

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a couple friends for New Year’s and everyone at the hotel was amazing. We had a car and all the activities we did were in a close range to this hotel. The room was clean and well maintain and we enjoyed the options they had for breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

KIERSTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast was fresh and the room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Genesis

Liked: Cleanliness, property conditions & facilities
Great hotel, all staff were very friendly and helpful. They are pet friendly and front desk was able to put us in a room close to an exit making it easy for us to take the dog out for potty breaks. Beautiful and clean rooms. Highly recommend this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the beginning check-in to the breakfast to the staff to the manager to the property to the convenience of being able to get to and from places, was impeccable!! if I could give them 1000 stars I would they were absolutely amazing if you are going to New Orleans stay at this hotel!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Alisa

Liked: Amenities
Came to New Orleans for the night and our stay here was amazing. Great and accommodating staff, clean, great location , and a really good breakfast. Thank you so much for caring for us during our stay! Hope to return soon!
Stayed 1 night in Oct 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Very p”ease t staff, very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were great and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Stayed one night before i continued my journey back to Florida. great location friendly staff room was very nice and clean would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Beran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homewood Suites Gretna is a GEM!

Spotlessly clean throughout - my suite was immaculate. The staff were incredibly friendly and helpful, always smiling. Breakfast was fantastic with lots of fresh, tasty options. Highly recommend! ⭐⭐⭐⭐⭐
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Staff & service, amenities, property conditions & facilities
Staff friendly, convenient parking, very quite, facilities very clean and inviting
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous, friendly and went above and beyond to be helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Reevney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are well kept and concierge is friendly. However parking is limited and check in experience could be enhanced as we arrived forty minutes after recommended check in time and had to wait an hour and a half after arrival to get a room. However, the condition of the room and the view were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept. Rooms clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Caress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and it was clean very friendly people
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Liked: Amenities
The room was so comfortable for five of us. We will stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and living conditions. The staff was very kind and professional. The rooms are nice and clean and a full breakfast is available everyday at no extra cost. Also, there's no fee for parking; this will be my "go to" for traveling in the future.
Stayed 3 nights in Jul 2024

6/10 Okay

Ebony

Liked: Staff & service
Property was ok. Not the cleanest and a lil outdated inside rooms. Internet did not work on tvs.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very clean. Rooms were very nice and comfortable. Enjoyed stay. Breakfast could have been a little better. Waffle machine didn't work. No bagels, very limited choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I really enjoyed my stay. The hotel was beautiful and I loved the room I stayed in. Everything was very clean and put together. The breakfast was great and I had no problem with using the Wi-Fi. I will definitely be coming back next time I come to visit.
Sitting/dining area in hotel suite
Kitchen in hotel suite
Look inside one of the kitchen cabinets
Ceiling fan in bedroom
Stayed 1 night in Sep 2023

10/10 Excellent

Makeba

Liked: Amenities
Facility is clean, very well kept and very close to downtown just a quick drive Accroas the bridge. The area was quiet and literally sits across the street from The mall. The breakfast was an added bonus. I would def recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles front desk manager was excellent. Help me get a early check- in from our cruise. The staff was wonderful
Stayed 1 night in Oct 2023

10/10 Excellent

Crista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and provided high quality service. Highly recommend. Please note, this property no longer allow guests to leave their vehicles while on a cruise.
Stayed 2 nights in Jun 2024