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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
Hotel with free parking, near Port of New Orleans

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
275 Whitney Ave, Gretna, LA, 70053

What's nearby

  • Port of New Orleans - 4 min drive - 3.4 miles
  • Ernest N. Morial Convention Center - 4 min drive - 3.4 miles
  • Julia Street Cruise Terminal - 5 min drive - 3.2 miles
  • Canal Street - 6 min drive - 3.8 miles
  • Caesars New Orleans Casino - 6 min drive - 3.8 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬15 min walk
  • ‪Waffle House - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Ground Pati Grille & Bar - ‬6 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel near Ernest N. Morial Convention Center
Located close to Port of New Orleans and Julia Street Cruise Terminal, Holiday Inn New Orleans West Bank Tower by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site American cuisine restaurant, Round House Bar and Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn New Orleans West Bank Tower by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn New Orleans West Bank Tower by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn New Orleans West Bank Tower by IHG?

Check-out is at 11 AM.

Where is Holiday Inn New Orleans West Bank Tower by IHG located?

Located in Terrytown, this hotel is within 6 mi (10 km) of Ernest N. Morial Convention Center, National World War II Museum, and Port of New Orleans. Julia Street Cruise Terminal and Caesars New Orleans Casino are also within 6 mi (10 km).

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Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Very clean stay
Stayed 2 nights in Mar 2025

10/10

Rueben at front desk was very welcoming and helpful
Stayed 1 night in Apr 2025

8/10

Excellent customer service!
Stayed 1 night in May 2025

10/10

Great staff.
Stayed 3 nights in Apr 2025

10/10

The staff is really friendly and helpful!!
Stayed 1 night in Mar 2025

8/10

Excellent staff and clean rooms.
Stayed 2 nights in Jan 2025

8/10

Large, clean room
Stayed 2 nights in May 2025

10/10

Great
Stayed 1 night in Apr 2025

10/10

Excellent service.
Stayed 4 nights in Mar 2025

10/10

Convenient
Stayed 1 night in Apr 2025

8/10

The hotel was nice, clean, and close enough to everything without being in everything. Staff was pretty friendly and helpful.
Stayed 2 nights in Jan 2025

10/10

The staff was very helpful and extremely nice.
Stayed 1 night in Nov 2024

10/10

Love my stay here! And I’m always there and will continue my stays here!
Stayed 3 nights in Nov 2024

4/10

room was large. recently remodeled, but poorly and cheaply. tiles were bulging in bathroom. staff was rude.
Stayed 1 night in Mar 2025

8/10

The property and staff receive high praise. However, I would rate it five stars if the room did not have an unpleasant odor resembling that of a rotten sock.
Stayed 2 nights in Mar 2025

10/10

The lady that helped us was very nice and professional. Don’t know her name but she worn different colors of glasses every day. Reuben was also very nice and very helpful.
Stayed 1 night in Apr 2025

8/10

Overall was a nice hotel.
Stayed 3 nights in Aug 2024

10/10

Very nice and clean. Front desk clerk was very friendly & check in was literally 2 minutes. Would definitely stay here again!!
Stayed 1 night in Dec 2024

10/10

Staff was wonderful at the desk and the restaurant.
Stayed 1 night in Mar 2024

4/10

Great staff, the building is old looking
Stayed 2 nights in Nov 2024

10/10

good job I appreciate the work💕
Stayed 2 nights in Mar 2025

10/10

Property was very nice and clean and staff was very friendly and accommodating. Morgan at the front desk was great, so was everyone else.
Stayed 1 night in Oct 2024

10/10

Great stay for the price. The staff are the friendliest and make you feel at home.
Stayed 1 night in May 2024

10/10

I enjoyed my stay and would stay sgain
Stayed 2 nights in Jun 2024

8/10

The staff was very nice and helpful. The room was clean and quiet. I have only one small complaint. The ironing board needs to be replaced in the room. I would stay again if I ever visit the area again.
Stayed 2 nights in Feb 2025