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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
Guests start their day with a stylish breakfast, maintain fitness routines at the 24-hour gym, and enjoy extended parking for hassle-free exploration of New Orleans

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior - Holiday Inn New Orleans West Bank Tower by IHG (Gretna)
Breakfast, lunch and dinner served - Holiday Inn New Orleans West Bank Tower by IHG (Gretna)
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes - Holiday Inn New Orleans West Bank Tower by IHG (Gretna)
Breakfast, lunch and dinner served - Holiday Inn New Orleans West Bank Tower by IHG (Gretna)
Exterior - Holiday Inn New Orleans West Bank Tower by IHG (Gretna)
The Holiday Inn New Orleans West Bank Tower offers a convenient base with practical amenities. Guests enjoy the on-site American restaurant, outdoor pool, 24-hour gym, in-room WiFi, and dry cleaning services for travel wardrobe needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Gretna, Holiday Inn New Orleans West Bank Tower by IHG is in the business district. Canal Street and Bourbon Street are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game while in town? See what's going on at Caesars Superdome. Visit our Gretna travel guide
Map
275 Whitney Ave, Gretna, LA, 70053

What's nearby

  • NewOrleans_ErnestNMorialConventionCenter_6034967_05
    Ernest N. Morial Convention Center
    4 min drive - 3.2 miles
  • Canal Street
    Canal Street
    6 min drive - 4.1 miles
  • Bourbon Street
    Bourbon Street
    7 min drive - 4.5 miles
  • Oakwood Center
    3 min walk - 0.2 miles
  • Mini Military Museum
    3 min drive - 1.6 miles

Getting around

  • Saint Charles at Lee Circle Stop
    6 min drive
  • New Orleans Union Passenger Terminal
    11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    28 min drive

Restaurants

  • Hen House
    17 min walk
  • Toast
    12 min walk
  • Waffle House
    20 min walk
  • Golden Wings
    15 min walk
  • 9 Roses Restaurant
    17 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,386 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn New Orleans West Bank Tower by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn New Orleans West Bank Tower by IHG?

Check-out is at 11 AM.

Where is Holiday Inn New Orleans West Bank Tower by IHG located?

Located in Terrytown, this hotel is within 6 mi (10 km) of Ernest N. Morial Convention Center, National World War II Museum, and Port of New Orleans. Julia Street Cruise Terminal and Caesars New Orleans Casino are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn New Orleans West Bank Tower by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not partake in the breakfast menu, but parking was very safe.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Antrinika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was extremely nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Fantastic stay! The hotel room was exceptionally clean, quiet making for a perfect night's sleep and a relaxing stay. Breakfast was delicious, and the staff were incredibly professional and welcoming.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Elga

Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the distance from the airport and the hotel not providing shuttle to the customers and was lied about having one come to find out they provide it to the ones for boat cruises Only…..What’s That About” Some staff members was polite, in the eating area and the assistant cleaning the rooms.
Stayed 5 nights in May 2026
Verified

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities
Clean, Friendly staff, Great parking and location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Great rooms very comfortable beds
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

koura

Clean and comfortable room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Candra

Liked: Cleanliness, amenities, property conditions & facilities
Easy to locate room was clean staff was nice, I simply just love the vibe and unique shape.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bessi

Liked: Staff & service
Shower was dirty. I found hair in my towel. Good location. Property a little old but upkeep is okay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and water pressure was amazing!We were allowed to check in a little early which helped since we traveled in from Florida by car . Location is very convenient to traveling to the French Quarter. Staff was very friendly! We would definitely stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leyanise

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean ! Liked everything about the hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edwane

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

teresia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was nice and quick to set me up with my room. The room was adequate and bed was comfortable. The shower head was the terrible part of the room. No water pressure and it came out scattered and sparingly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Property conditions & facilities
Awesome Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was attentive. Location was convenient and not far drive to NO. My only complaint was it was hard to fall asleep with the interstate is traffic right outside the window, otherwise was fine
View from room
King room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

PARICHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property .I always stay when i visit New Orleans.Customer service is excellent,rooms spacious,and clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Darshea

Liked: Amenities, property conditions & facilities
Very clean stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful! Breakfast was delicious
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised , friendly front desk staff and good parking. Recommend if you need a place to stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very clean! Nice staff!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Staff was wonderful at the desk and the restaurant.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

becky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really friendly and helpful!!
Stayed 1 night in Mar 2025