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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
Hotel with free parking, near Port of New Orleans

Choose dates to view prices

The Holiday Inn New Orleans West Bank Tower offers a convenient base with practical amenities. Guests enjoy the on-site American restaurant, outdoor pool, 24-hour gym, in-room WiFi, and dry cleaning services for travel wardrobe needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
275 Whitney Ave, Gretna, LA, 70053

What's nearby

  • Port of New Orleans - 4 min drive - 3.6 miles
  • Ernest N. Morial Convention Center - 4 min drive - 3.6 miles
  • Julia Street Cruise Terminal - 5 min drive - 3.4 miles
  • Canal Street - 6 min drive - 4.3 miles
  • Caesars New Orleans Casino - 6 min drive - 4.3 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪The Ground Pat'i - ‬6 min walk
  • ‪Hen House - ‬16 min walk
  • ‪Golden Wings - ‬14 min walk
  • ‪Toast - ‬11 min walk
  • ‪Auntie Anne's - ‬12 min walk

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel near Ernest N. Morial Convention Center
Located close to Port of New Orleans and Julia Street Cruise Terminal, Holiday Inn New Orleans West Bank Tower by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site American cuisine restaurant, Round House Bar and Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Courtyard by Marriott New Orleans Westbank/Gretna
  • Pool
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn New Orleans West Bank Tower by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn New Orleans West Bank Tower by IHG?

Check-out is at 11 AM.

Where is Holiday Inn New Orleans West Bank Tower by IHG located?

Located in Terrytown, this hotel is within 6 mi (10 km) of Ernest N. Morial Convention Center, National World War II Museum, and Port of New Orleans. Julia Street Cruise Terminal and Caesars New Orleans Casino are also within 6 mi (10 km).

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Reviews

Holiday Inn New Orleans West Bank Tower by IHG Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Location

8.6

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was attentive. Location was convenient and not far drive to NO. My only complaint was it was hard to fall asleep with the interstate is traffic right outside the window, otherwise was fine
View from room
King room
Stayed 1 night in Nov 2025

10/10 Excellent

PARICHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property .I always stay when i visit New Orleans.Customer service is excellent,rooms spacious,and clean
Stayed 1 night in Aug 2025

8/10 Good

Hamidreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Darshea

Liked: Amenities, property conditions & facilities
Very clean stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful! Breakfast was delicious
Stayed 1 night in Apr 2025

2/10 Terrible

Huda

Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is neglected and not well maintained. Our room and bathroom were dirty and things were broken.
Stayed 3 nights in Nov 2025

8/10 Good

John

Liked: Property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Mary D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Staff was wonderful at the desk and the restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Rueben at front desk was very welcoming and helpful
Stayed 1 night in Apr 2025

2/10 Terrible

Haitham

The bed not clean
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location to places we were visiting.
Stayed 1 night in Apr 2023

8/10 Good

Maria

Liked: Cleanliness
Overall was a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy about my stay!

Love my stay here! And I’m always there and will continue my stays here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terry miller review

Love this place Always a great stay and the reason I because a rewards member
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and clean and staff was very friendly and accommodating. Morgan at the front desk was great, so was everyone else.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, everything stocked and clean
Stayed 1 night in Jun 2024

8/10 Good

tanya B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and friendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Patricia Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and well kept. I enjoyed my stay and will definitely be returning.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Very clean and the staff is always great
Stayed 3 nights in Jan 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the hotel was beautiful. Friendly staff
Stayed 1 night in Dec 2022

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in and check-out was slow, food service was slow but everything else was great.
Stayed 1 night in Nov 2024

6/10 Okay

Tracy

Disliked: Room comfort

Not the worse but not the best

The Beds not comfortable the pillows not comfortable made my neck hurt badly! Housekeeping ws good! Breakfast ws not good & not buffet!
Stayed 3 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in May 2024

6/10 Okay

Kiet

Liked: Staff & service, property conditions & facilities
Great for the price.
Stayed 2 nights in Dec 2023

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