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Holiday Inn Express New Orleans - Arts District by IHG

3.0 star property
A welcoming urban retreat in the heart of New Orleans where travelers can recharge before exploring the historic city's vibrant culture and sights

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Exterior - Holiday Inn Express New Orleans - Arts District by IHG (New Orleans)
A hotel room with two beds, a small table, a nightstand, and a window with a view of buildings. - Holiday Inn Express New Orleans - Arts District by IHG (New Orleans)
Fitness facility - Holiday Inn Express New Orleans - Arts District by IHG (New Orleans)
Exterior - Holiday Inn Express New Orleans - Arts District by IHG (New Orleans)
Property amenity - Holiday Inn Express New Orleans - Arts District by IHG (New Orleans)
Holiday Inn Express New Orleans - St Charles offers practical comforts in a central location. Enjoy a free breakfast buffet, in-room WiFi, and a gym. Multilingual staff and concierge services help you make the most of your New Orleans experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.2 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(87 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a small table, a blue armchair, a nightstand, and a window with blinds.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bunk Bed Standard

A hotel room with a large bed, wooden headboard, bedside tables, a lamp, and a framed abstract art piece on the wall.

1 Queen Bunk Bed Standard

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bunk Bed
  • Free WiFi

View all photos for 1 Queen Bunk Bed Standard, Sofa Bed

A hotel room with a large bed, wooden headboard, bedside tables, a lamp, and a framed abstract art piece on the wall.

1 Queen Bunk Bed Standard, Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bunk Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a door leading to another room.

Standard Room, Multiple Beds

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a door leading to another room.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Arts/Warehouse District, a neighborhood in New Orleans, Holiday Inn Express New Orleans - Arts District by IHG is near a metro station. Notable landmarks in the area include Bourbon Street and Jackson Square, and travelers wishing to experience a bit of culture can try National World War II Museum. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing. Visit our New Orleans travel guide
Map
936 Saint Charles Avenue, New Orleans, LA, 70130

What's nearby

  • The National WWII Museum with the American flag flying, surrounded by trees and parked cars.
    National World War II Museum
    3 min walk - 0.2 miles
  • The exterior of the New Orleans Ernest Mortimer Convention Center with large columns and a modern design.
    Ernest N. Morial Convention Center
    11 min walk - 0.6 miles
  • A casino building with palm trees, flags, and a bus in the background.
    Caesars New Orleans Casino
    15 min walk - 0.8 miles
  • NewOrleans_SmoothieKingCenter_6076634-1
    Smoothie King Center
    15 min walk - 0.8 miles
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    15 min walk - 0.8 miles

Getting around

  • Saint Charles at Saint Joseph Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    9 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    23 min drive

Restaurants

  • Circle K
    2 min walk
  • Willie Mae’s Nola
    4 min walk
  • Flamingo A-Go-Go
    4 min walk
  • Pêche Seafood Grill
    6 min walk
  • Popeyes Louisiana Kitchen
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 40 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 40.00 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express New Orleans - Arts District by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 40.00 per day.

What time is check-in at Holiday Inn Express New Orleans - Arts District by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express New Orleans - Arts District by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express New Orleans - Arts District by IHG located?

Located in Arts/Warehouse District, this boutique hotel is within a 15-minute walk of National World War II Museum and Ernest N. Morial Convention Center. Bourbon Street and Smoothie King Center are also within 1 mi (2 km). Saint Charles at Saint Joseph Stop and Saint Charles at Lee Circle Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express New Orleans - Arts District by IHG Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1355 reviews
Rating 8 - Good. 278 out of 1355 reviews
Rating 6 - Okay. 162 out of 1355 reviews
Rating 4 - Poor. 101 out of 1355 reviews
Rating 2 - Terrible. 136 out of 1355 reviews

Reviews

Verified

10/10 Excellent

Estefania Gutierrez

Liked: Cleanliness, amenities, property conditions & facilities
clean and very convenient location.
Stayed 1 night in May 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff was superb! Didn’t matter which shift, they knew answers to any questions we had about food, traffic, places to go. Breakfast was exceptional!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable, which made the stay pleasant from the start. The staff were helpful and friendly whenever I needed anything. Breakfasts were also very good, with a nice selection and fresh options each morning.
Stayed 5 nights in May 2026
Verified

6/10 Okay

Jodi

Great location the staff was friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ma Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that staff are very sweet and approachable! Clean and amazing place to stay in Downtown!
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast, and environment was nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly, informative, and professional.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was attentive and responsive. The refrigerator did not work initially, but was promptly remedied after repair/replacement was requested. I like the option of having to request housekeeping and being able to moderate air conditioning! Wished they had real oatmeal instead of instant, but having a free continental breakfast was a nice touch.Had a very nice stay.
Stayed 5 nights in May 2026
Verified

8/10 Good

Sheela McPhillips

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the lobby/breakfast area was good. The rooms are not in great shape and small but for just sleeping were fine.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 20 minute walk in any direction to the tourist spots friendly staff, clean rooms, good price. Will stay again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness
Disliked: Amenities
Clean room, decent location
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was friendly and helpful. Loud, loud partiers on our floor all night. Breakfast was terrible- no plates, no yogurt, no pancake mix, had to use cereal bowls for plates. staff seemed very unconcerned. Good coffee.
Stayed 1 night in May 2026
Verified

10/10 Excellent

PRECIOUS

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and overall location to main attractions such Bourbon Street, cruise port and WW2 museum.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located and you can collect taxis right at the WWII museum or ubers are minutes away. The hotel property is so clean and all the staff is friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Room was great; location was better
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rutayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met all my needs. The staff is friendly.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Shops and restaurants nearby. Walking distance to French Quarter, but away from the chaos. Super friendly staff that were very helpful. Breakfast was decent, but runs out quickly. We enjoyed our stay!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Santanu

average to good property. Nice location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great staff, good amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities
The staff were so nice. The rooms were clean. The breakfast was delicious!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walkable location in a safe, inviting neighborhood. Clean facility. Friendly staff. Comfortable rooms. Good breakfast with real eggs and perfectly cooked bacon. Will definitely stay here again next time I'm in New Orleans.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy, rooms were clean. Overall was a great experience.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Teresa

Liked: Staff & service
The room was clean and the staff was very helpful!! The carpet in the hallway was torn up and darkly stained from possible heavy traffic. The lobby and breakfast area was clean. The coffee machine was out of service during my stay but there was at least regular coffee available.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Valet parking is only option which is $45 a day.
Stayed 1 night in Jan 2026